The gentleman's toilets (when you eventually find where they've hidden them in the bowels of the place) stank and were in a terrible state of disrepair. Out of four available stalls two had their toilet paper dispensers ripped off the wall, one was blocked and up to the rim with faeces and the only usable one had a broken door lock. There was also no soap in ANY of the soap dispensers ... disgraceful for a place selling food!
Service care was almost non-existent. My partner's order was given to someone else. So, while the other 22 of us ate our tepid meals, she sat and waited and waited. We had all finished eating when her meal finally turned up, so she ate on her own. The chicken in her festive chicken and stuffing burger was so tough and dry that I had to give her my steak knife to make any headway. The Christmas "Stuffed turkey breast and winter vegetables" was not only a joke but a travesty of a traditional Christmas meal. No roast spuds, just a splodge of over liquidised mash which dissolved into the gravy and the "winter vegetables" consisted mainly of a sea of garden peas.
Our Christmas get-together was a tragic disaster and none of us will be returning to this awful pub. read more