We spent the month of July in Portland and needed a good doggie daycare for our sweet Jack Russell…read moremix. Roscoes was there for us. Once they met him, they said we could drop him off any time they were open. The staff were wonderful! Our dog was happy when we dropped him off and when we picked him up. I really appreciated their "report cards" and photos of our dog with his friends there. We can strongly recommend them!

Kellie, You have had opportunities to let other pet owners…read moreknow of a reported case of CDiff in your facility. It's been two months and you have not contacted me. You can call me anytime to make this right. You have my contact information. Your outpouring of support in response to this review doesn't excuse that you failed to report a severe illness that was reported to your facility. I will be sending my medical bills for my dog your way and hopefully in a good faith effort to make this right you will offer to pay for them while also reaching out to pet owners in the future when disease is reported. Disappointed in Roscoes to say the least. You knew how important my dogs care and health was to me .

https://photos.app.goo.gl/LuBKn7yQuuGKxPxK9 My pup was there near 4 hours and he was rushed. I…read moreknow when my dog had a bath with soap and brushed. $50.00 and when I asked Diane to please fix him She said I will not..you upset me. Please fix the uneven cut.

Very inconvenient hours for pick up & drop off. No one answers the phone. You can schedule grooming…read moreby appointment but you can't schedule a time to pick up your dog if those hours don't work for you. It would be nice if someone called you back or let you know how your dog is doing. I wasn't offered a tour, felt rushed upon dropping off & they charged an extra fee for the afternoon pick up. I dropped at 5 picked up at 4pm and would have done so earlier if I could have. The place seemed over run by dogs like they took too many in & on top of it my vaccinated dog got kennel cough. Never again.

I do not recommend. Dogs are kept in crates all day let out to potty 4 maybe 5 times a day and…read moreexpected not to play. When they do bring your dogs out (if you pay extra) they get 5 to 10 minutes to play and then rushed back into their crates. You have to pay for basic needs for a dog, rushed walks, playtime that isn't long enough, if your dog gets meds, cuddles and "play pals" which is a very quick thing only to get a video or picture just to post on their Instagram story. If you dont sign your dog up for anything HUGE chances the dog DOES NOT leave the crate besides for going potty and being rushed at that. Staff arent allowed to use force or discipline if the dogs arent listening yet they do. If your dog pukes or has diarrhea more than once they are given Purina FortiFlora, gastro or pumpkin, if they continue the dog does not eat. All staff claimed to be dog lovers but RUSHING and not making sure dogs arent stuck in crates. News flash excitement and built up energy can EASILY turn into aggression!! Very toxic environment, toxic people and overall bad vibes there. Do not recommend to anyone near this overly expensive dog boarding facility, they do not care about your dogs as much as they say they do. Do not bring your dogs here!!

Ive used BDI a few times as Ive only lived here for 5 years. They are considered the best in the…read morearea. My Corgi Basil, is a sensitive dog. He's 5 years old and a bit of a goof ball when his needs are met. In the past 6 mos Ive used BDI twice. When I brought Basil for a stay in Dec. He approached the entrance and when the door to the office was opened, he did an about face, and headed back to the car. As I was headed to the airport, I had to coerse him to enter the office. I assumed it was nothing unusual. (first red flag). The staff would not let me see the back where the dogs are kept. ( second red flag ). Basil stayed 6 days that time. Recently I attended a week long event and booked a res for him well in advance. They insist on 50% deposit, which was substancial. When I dropped him off, again he balked at the entrance. ( 3rd red flag). I decided to call the next day to see how he was doing. Call went to voicemail, no one called me back. ( 4th red flag). Two more days go by, I call again, mentioning my first call that had not been returned. I then received an email telling me Basil was fine, wnjoying his stay. Pictures were sent to convince me. On pick up day, I emailed my arrival time, and was there at 4pm. Dani said she would email me a receipt when the charges went through. I took Basil home, he was exausted. No charges came thru til 48 hrs later, no email either. I saw the charge on my bank statement online. I emailed BDI and explained how I had not received a receipt, and found it unsettling, and unorofessional to charge a customer without the chance to review the charges. Within 15 minutes, I recieved an email with the charges, and an additional email from the manager Natasha, apologising for the delay, and telling me I was no longer welcome to make a future reservation with them. (Huge red flag). Any business that is that reactive to legitimate concerns, and results in blocking the customer, is a reason to really question this business, and their integrity. Im fine, Basil is fine, we will spread the word about our experience and never go back per their request. H Harwood

We use Roll Over Rover and we love Sandra! More importantly our puppy is happy and tired after a…read moreday with her friends!

Roll over Rover came highly recommended to me as I was looking for a good dog walker in the…read morePortland/Cape Elizabeth area. Sandra, the owner, is the best - She takes my big dog for a 2 hr adventure with other dogs that she matches accordingly. He always returns happy and healthy. When he sees her car pull up, he runs to the door wagging his tail and very excited. Sandra is very professionally and extremely caring for the dogs. I have left him with her for a short vacation and have come back to a perfect dog and home. She also posts great pics of the dogs on their walks so you can see the fun they are having with the group. I highly recommend Sandra from Roll over Rover . . . she is the best around. I give her 5 stars for sure.

My 10 month-old-cockapoo began attending Puppy Love at the recommendation of my dog trainer. I…read morelooked at several places and this was the best fit by far. Leslie Minton who runs Puppy Love is very attentive to each dog's behavior and needs. She supervises their play and activities insuring a safe, fun, anxiety free experience. They have lovely indoor and outdoor play areas with toys and a homelike feel. She worked with my pup's separation anxiety and made recommendations for his length of stay. The location is easy to access from my work in downtown Portland. And best of all Leslie is a wonderful photographer so from time to time you receive amazing images of your pet at play!

I've been bringing my dog to Puppy Love Play Dates consistently now for over a month and he…read moreabsolutely LOVES it. It has everything I look for: an attentive, experienced staff; a clean, new facility; and a welcoming, anxiety free environment. It also has everything my pup looks for: a large indoor play room with toys galore; comfortable napping and resting areas; and a spacious outdoor area to safely run and play. I have no reservations about recommending Puppy Love Dates to you and the puppy you love.

My adoption process a couple months ago went very well. I arrived without any pets, and left with…read moretwo kitties! I walked in without an appointment, a couple hours after opening. There were some people there, either in the main waiting room or walking through the separate pet areas... wasn't too busy. Was greeted by staff behind the counter and I told them I wanted to look at some cats. They have you fill out some paperwork, mainly about what you're looking for and what your home environment is like (senior cat, kittens, other pets at home, kids at home, etc) to help them in finding an appropriate cat for you. You wait for a bit so they can find a staff member to walk through the cattels with you. You get to meet them, and pick some up in some instances. I deliberated because I intended to get a senior cat, but many of them had behavioral or extra medical problems. I ended up getting a disgustingly cute and impossibly smol brother and sister, and they've been wonderful. It may not be the cheapest, depending on which pet you want to take home, but obviously that cost goes into the program and really, can you put a price on a new family member?

We stopped by today to bring Christmas presents to the cats and kittens. Merry Christmas!read more

Our first time ever boarding our four toy Australian Shepards. We were given great recommendations…read moreon Snazzy pet. We were not disappointed. Daily pictures of our pups and reports via email made it reassuring they were ok and making new four and two legged friends. Call and book early, they fill up fast.

First time boarding our little pack. Loved the daily report cards. Friendly staff and easy to…read moreconnect with. Dogs were excited to see us when we came to pick them up. Would recommend

Great place. Highly recommend. Debi was fantastic. We love our dog and won't leave him in many…read moreplaces but have no problem leaving him here. You can count on The Dog Paws