Josh's office always looks for the best way to save you money, but makes sure your are covered. You…read morecan't beat the staff there!

This agency (Josh Fuselier State Farm) made a serious mistake with my auto coverage. I specifically…read morerequested that they cancel coverage on my old 2009 Lexus, but they mistakenly dropped coverage on both my old and new car. Instead of admitting the error and correcting it, they've been trying to charge me over $1,800 for the seven months I was unknowingly uninsured. During this time I never received a bill via email, mail, or phone. Nothing. I attached a screenshot where they confirmed canceling my old Lexus policy, but nothing about my new car, which was supposed to remain covered. When I reached out directly to Josh Fuselier, he wasn't able to help. I eventually went to a local State Farm office here in Austin (Casey Clark's office), and they confirmed this situation was not handled properly. They are working to correct the issue, but it has now been nearly two months since I first raised this. I don't leave reviews lightly, but the way this was handled has been unacceptable. Customers deserve honesty, accountability, and quick resolution when mistakes are made, rather than gas lighting them.

Very Professional. Great Job! Tori helped me by comparing my current policies & coverages. We…read moretook advantage of "bundling" and she helped to reduce my costs, Effortless! I really appreciate their help. Thanks.

Paulen has been my agent for more than 5 years. We chose her office after our agent passed away…read more Her team, Amelia & Sonjia are always so quick to answer any small questions or concerns I may have even via email since I work in an office where we have limited phone time. Amelia recently SAVED us money by alerting me that we were fixing to lose a discount that we were entitled to. I love their location and the feeling they are truly sincere with any of questions. Thanks Paulen, Amelia, Sonjia, and the other team members for always being there for us!

Incredible service! Fast and easy service. I received my documentation within a week after I…read moresubmitted the forms! Can't beat it!

The detailed steps really helped me complete the process. I was a bit lost when it came to renewing…read moremy docs. They were upfront about what services they provide.

I just picked up my tax return--to my surprise my tax liability was much less than I expected. Mr…read more Tam knows the new rules and new deductions for 2025! He applied all available deductions and lowered my tax liability. Wonderful news to me! Quick, easy, convenient, and very affordable. I recommend TP Tax Service in West Monroe for your tax returns. Linda G. Dowdy, West Monroe,LA.

Mrs. Jennifer Bethea is terrific! She is always knowledgeable, friendly, helpful, and willing to go…read morethe extra mile not only for me but for anyone. She represents integrity, professionalism, and empathetic service very well. I really appreciate Mrs. Bethea and all that she does.