European Wax Center was a sweet treat on today! The staff were wonderful and very polite. The…read moreestablishment is clean and smells great. I was there to use the complimentary eyebrow wax offer I received in my email. Rodnika listened to me and did not take off too much of my real eyebrows, but rather gave me a good clean up with some tint. Waxing nor the tweezing hurt and the service didn't take long. I'm a creature of habit, so once I got home I had to give myself the cut crease look with concealer and fill in certain areas with a little more brow filler.

Had a great visit today with front desk staff and Destinee . Good clean and comfortable wax and…read moreshe made me feel welcomed . So yes I will drive 30 miles for this experience everytime. Thanks ladies

We all know the horror stories you hear when it comes to European Wax Center. I personally have…read morebeen a witness to one of those horror stories at another location. The individuals I wanted to book with outside of EWC were all booked, on vacation or one had covid so I was left with facing this chain once again... thank God my experience went VERY well. Booking online was seamless and they have times available from 9a-9p which I found to be extremely convenient. Check in/out staff was okay. My waxer, Dejah, was amazing. She had so much personality and didn't mind my ball of energy or jokes throughout. Pain was minimal, process was quick, those roots were snatched with no stragglers left behind! The time to complete my full legs, underarm and brazillian flew by. I'd definitely book with Dejah again in the future.

I've been coming to this location for a year, and it's always worth it. The customer service is…read moregreat, and I always feel well taken care of. Abby does an amazing job, and the trainee did too. They made sure I was comfortable the whole time. Highly recommend this location!

I prefered the Hoover location but I've been here before as well. Their staff is just as efficient…read moreand the wax here wasn't as painful as one from Hoover though. Nowadays I prefer sugar waxing though. Far less painful!

This this is one of the best wax places I've ever been to. They are fast and efficient and a waxing…read moreis great.

This was the very first place I went to for waxing. While I love the end result, the waxings here…read morewere super painful, especially when they were done by Marci. Their team was always friendly but it wasn't a friend randomly confirmed that these sessions were more intense than need be.

My last 2 appointments have been changed to the Hoover location due to staffing issues. This has…read morenot been a problem since both locations are only a few miles apart. Marci still provides the same great service in a clean environment.

I love Jordan!! She's super friendly and professional, she cares about your skin and strives for…read morelasting results! She's also great at offering tips on how to care for your skin at home and even has some amazing products for purchase in the salon. I absolutely love that she's in a private suite and doesn't have her clients/appointments overlapping. She's very prompt and sticks to her booking policies. Book her, you won't be disappointed!

Jordan knows so much about esthetics, is mindful to always keep skin taut in order to minimize pain…read more(the last place I went had more than ten different estheticians, all of whom performed services for me at one point or another) and I cannot tell you what a difference this makes!! I love her. I've been going to her religiously for years now and cannot say enough good things!

I was skeptical about trying sugar waxing because I couldn't understand how ripping away hair could…read morebe less painful. Thankfully, I finally gave it a shot and visited LA Bikini. The waiting area is really cute, with white and blue decor. It makes you feel as if you've stepped inside a really chic salon. The waxing rooms were nice and clean and my waxer was friendly and sweet. The actual experience wasn't nearly as bad as I was expecting! It is in fact, considerably less painful than traditional hot waxing and the results were just as good. They also offer different membership packages, making it easy to keep treating yourself apriority.

I absolutely love this place. After getting waxes for so many years and it being super nauseating,…read moreI was looking for a change. This is when I stumbled upon sugar waxing. On the day of my appointment, the staff made me feel at ease. They carefully explained the membership options and I wanted to first get through my appointment to see if I would like it. My appointment was with Elizabeth. I really enjoyed her and I feel like she explained the process really well and answered my questions. I told her my prior waxing horror stories and she made me feel really comfortable. She was very gentle and my waxing was really quick. I get the LA Brazilian and Liz is always very attentive. I ended up getting a membership and adding services. I am usually out of my appointment in about 15 minutes. The sugaring is far less painful and I do not have any bumps. I never have a long wait and they are also taking proper precautions with COVID-19. They check your temperature and you cannot sit in the lobby. You also have to wear a mask. I highly recommend visiting this location, as they are very friendly and provide stellar service.

This is my trusted eyebrow place. I only go here to get my eyebrows threaded and they always do a…read moregreat job! You tell them what you want and they get it done quickly. Sometimes in the evenings it gets busy but they move quickly to see everyone.

Today was the day that I finally decided to have my eyebrows microbladed. I made an appointment to…read morewhat I thought would be a consult about shape, color and size of eyebrows that I would need. Not only did Na listen to my fears, address my anxiety and answer my questions, she eliminated my fears of making the wrong decisions. After quickly helping me decide on the new brows, she went to work shaping my brows, applying numbing cream and started the microblading. She did an excellent job and I'm very happy with the results.

She is absolutely the best waxed I've had thus far in the city. She talks you through each step and…read moreyou can tell she loves what she does. Very enthusiastic about caring for the skin and even has supplies that she can attest actually work because she actually uses them. Also she's very thorough, and doesn't rush to get to the next customer. Definitely will be back!

Adrian is very professional and prompt. She makes sure that her clients feel comfortable and…read moreinformed. I have been a client for about 3.5 years. I can't imagine going to another waxer. She is truly the best!

This is the most unprofessional business I have ever been to. I've been to maybe 3 sessions prior…read moreto my last session. My last session was ok nothing out the usual. Once it was time for my next session I didn't get a reminder so I called the store to find out my appointment time. The supervisor answers and informed me that my account was placed on hold. I ask why and she says that the last person to wax me says I asked her for inappropriate activity. Highly upset I asked the supervisor to have that person investigated because that was an accusation and I was highly upset. I went on to let her know how disgusted I was and upset. No one reached out to me to discuss prior but was quick to accuse me. I asked if there were any recordings of conversation and there isn't any. I asked for the owner to reach out. I was told I would be contacted. I called a total of 4 times with no return call or owner. Finally after 3 weeks of no contact the supervisor calls back and says my membership was canceled. Take in mind there was no investigation done to protect the customer from false accusations. The owner never reached out and I did all the communication on something that was 100% inaccurate and unprofessional. Not only did you not protect your customer but you did not hold your staff accountable for falsely accusing.

I have visited this sugaring studio for probably the past 3 years. Overall, the front desk staff is…read morefriendly, facility is clean, and I usually have a great experience with one particular sugarist--Katy Mathis. My reason for giving two stars is because prior to Katy, my experience at LA Bikini was consistently inconsistent due to the high level of turnover with staff members. Some were rude, some inefficient, some apathetic. But when I met Katy, I knew she was someone I had to lock in as a permanent service provider. FYI ladies--when you're getting hair ripped out of your hoo ha, having a relationship with the person doing it is paramount. You have to be comfortable with the person doing it, and the staff at LA Bikini seemed to be so unpredictable before Katy that I almost stopped going altogether. Now, to reach my point for giving two stars: as a business, why the hell would you sever the relationship with one of your longest-employed service providers with whom your loyal clients have built a relationship over the years? As a customer, I feel like the decision to take away someone who provided me with such excellent service was a poor business move. Because I do not trust the service of others who are currently employed by your facility (not saying that they're not excellent staff members--I just don't know them or have a relationship with them due to the extremely high turnover I've observed over the years as a customer), I can no longer patronize this establishment. And that makes me sad, because it's not easy to build a relationship with someone who will be responsible for accessing our most sensitive areas. I don't know where Katy is now, but just due to the sheer lack of consideration that LA Bikini has shown towards its customers in severing a relationship with someone highly valued by those who pay them to employ people they trust, I'll no longer be attending this establishment.