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    Chesapeake Bay Outfitters

    Chesapeake Bay Outfitters

    2.5(8 reviews)
    0.2 mi
    $$

    Bottom Line: Large clothing store with nice displays and quality brands…read more Chesapeake Bay Outfitters is a rather large clothing store that offers casual attire for men and women including shoes. They also carry some home décor items. For the most part I eyed up women's clothing and shoes from brands that I often see at Nordstrom like Nic + Zoe, Uggs, Sofft and Olukai. They also had a lot of cashmere sweaters so I spent a fair amount of time perusing the variety. My husband and I also checked out shirts from Chesapeake Bay Outfitters' own line, Rising Tide, which had a terrific feel to them. The store was organized and had great displays. I'm sorry that the reviews for this lovely store aren't better. We didn't have any awful customer service experiences but I will say no one greeted us or acknowledged us which is never good in a retail situation. In most other shops in Saint Michaels the staff were welcoming, friendly and chatty.

    Jutta deserves ten stars!! She was so helpful today. I had questions about a dress I really liked…read morebut wasn't sure it could be altered. She was extremely knowledgeable and very kind. I also liked that she asked if she could touch the clothing while I was wearing it (underneath my arms) to show how it could be sewn. I really "lucked out" with the 50% off sale today. Ugg flip flops were even 1/2 off. Unfortunately, most of the shoes I really like were full price. Oh and their pashmina dress toppers. Dreamy....

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    Chesapeake Bay Outfitters - A view of the storefront.

    A view of the storefront.

    Chesapeake Bay Outfitters - Great Displays. Very Maryland.

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    Great Displays. Very Maryland.

    Jos. A. Bank

    Jos. A. Bank

    2.0(4 reviews)
    8.0 mi

    Where do I start? My fiance and I walked into this JoS. A. Bank location, in my hometown, looking…read moreto order tuxes for our groomsmen, "bridesmen," fathers and ringbearer. The first red flag came when we explained this to the representative and he said, "I THINK I can handle that." Not in a lighthearted, joking way--in a genuinely unsure way. This kid had NO IDEA what he was doing. We carefully explained everything we wanted, chose the specific styles and had him import it into the JoS. A. Bank software. Let me tell you, this was painful. My fiance and I struggled not to grab the keyboard from him as he cluelessly tried to import our information, all the while clearly deleting everything we had already spent at least 20 minutes letting him set up for our account. At one point, I even asked him if he wanted me to take the keyboard. We eventually got everything saved and left feeling pretty damn unsure about how our order would actually turn out. Sure enough, we go to get my fiance fitted in another location, and he discovers while getting fitted that the kid gave our guys the wrong vest. We have the Baltimore location call the Easton location to change the vest to the correct one, since apparently a phone call is the only way to do it, and are assured the change has been made. We later decide we want a different tie for both the fathers and the ringbearer (he would be so much cuter with a bowtie), so I visit the Easton location directly and make sure to ask for the assistant manager rather than the representative. I felt so much more confident about this guy. He seemed competent, clearheaded, well-versed in the program they use. I asked him twice to confirm the changes just to make sure nothing got screwed up. He assured me they were made. Fast forward to the day before the wedding: Nearly all of the wedding party's vests are wrong--TERRIBLY wrong. Instead of solid black, they're HIDEOUSLY white-and-black diagonal stripes, the vest my fiance had previously changed to solid black. Half the ties are the wrong color. The fathers didn't have the ties I had been reassured they would get by the Easton assistant manager. Half the shoes were different. The best man's pants were 6 inches too short. Thankfully, my fiance noticed many of the issues the day before, and we were promised we would have all the correct pieces the next day (i.e., the wedding day). After all these screw-ups, they at least came through--for the most part--on the wedding day. The best man's pants fit. We got the right vests. The bridesmen and groomsmen got the right ties. But the fathers' ties and half the wedding party's shoes were incorrect. At that point we just let it go. Because what can you do? At least we had the right vests. Avoid this place--and I would go so far as to say JoS. A. Bank in general--at all costs. Every vendor we had for the wedding was incredible, except for this one, and they failed in every way possible. Just don't do it.

    Absolutely disgusted by the service we received here and the waste of money. Never ever will I go…read moreback. I'm very much unsure why the people that work here feel they are better then the customers that walk in but they do. I spent close to 500 dollars on two shirts and two pants and even paid to rush tailor them and it was done incorrectly and I truly feel it was on purpose. I will be taking my business elsewhere.

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    Jos. A. Bank
    Jos. A. Bank
    Jos. A. Bank

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    Dash's of Old Town

    Dash's of Old Town

    4.4(61 reviews)
    44.6 miOld Town Alexandria
    $$$

    I would not recommend Dash's to anyone. My experience has been disorganized, dishonest,…read morediscriminatory, and unprofessional. I was initially sized for a custom tux shirt early June 2024 for my wedding on July 26, 2024. I paid $300 for the shirt. The shirt was not ready until August 8 and the shirt did not fit correctly. I knew there was a chance the shirt wouldn't be ready in time, however, I was told by Dash's that it was possible. I ended up purchasing a shirt from Brooks Brothers for my wedding that fit perfectly without any alterations needed. There was a major issue with the upper button/section of the shirt that you wouldn't expect from a custom shirt. I took the shirt back to Dash's on October 12 and the owner Victor assured me that they would get it fixed. On November 2, I returned to the store after being told the shirt was ready. When I arrived at the store, Victor told me there was a mistake and the shirt wasn't ready. He said they would have to send it back to the manufacturer. I did not hear back from the store until January 8, 2025 - in which I received a text letting me know that the shirt was ready and that they've been trying to get in contact with me. Prior to this, I never received a call or text with an update. Nonetheless, I proceeded to go back to the store to pickup the shirt, only for Victor to tell me it wasn't ready. He told me that there's a piece he was looking for on amazon and other sites that he couldn't find. He went on to ask me to look for that piece as well. Then he alluded to my height as being an issue. Mind you, Victor is an inch taller than me. Not only that, it was a custom shirt. So that's a poor excuse. At this point, I am frustrated because I paid $300 for a custom shirt that wasn't done correctly. Till this day, I have yet to receive the shirt. I've requested a refund and Victor refuses to give me one. His reasoning - "they are a small business." There has been no attempt to make things right by resizing for a shirt, or offering me anything to make up for the mishap. I've attached two pictures showing the issue with the shirt.

    If you value customer service or your time, money, and energy, avoid this place. I made an…read moreappointment and got an initial fitting in early February, paid, and was told by Victor that it would be ready in 6-8 weeks tops (mid March to early April). I called in late March since I hadn't heard anything yet, and he said to call back next week. I called a week later and was told it's not in yet but should be by April 15th. I called again on April 12th and he said "rest assured it will ship from Italy by April 18th." I was leaving for my wedding on April 23rd, and when I relayed my concerns he started yelling at me over the phone saying I don't know what he has to deal with, he "has to work with Italians," and said he has no control over it, then said it "wasn't my issue" which it certainly is. He rarely got my name right, he would call me by the wrong name often and even when I told him he would come back ON THE SAME PHONE CALL with someone else's order info. Incredibly unprofessional, rude, inconsistent, and all around a bad business. It's a wonder he's still in business. You can get this quality suit anywhere, you're paying more here for customer service and the personal touch. Save your money and go to a name-brand chain. Only reason this isn't one star is because I did end up getting the suit the day before I left for the wedding. If I hadn't called repeatedly, I doubt I would have it. Not once was I called first from Dash's about the suit I purchased. Not worth the hassle and headache.

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    Dash's of Old Town
    Dash's of Old Town
    Dash's of Old Town

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    The Bench - womenscloth - Updated May 2026

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