KeAnna was awesome! She accommodated us on short notice due to us being from out-a-town. Her and…read moreher crew were punctual & professional. They were very mindful of the outside property as well as inside of the house. She was very easy to work with. Our realtor wanted to show the house vacant but I believe otherwise. After all was said and done, our naysayer realtor was impressed. I truly believe KeAnna's decorating talent attributed to selling the house over asking price. Thank you KeAnna.

The product is a weak coverage on wood floors. it does not last, and service is not the greatest…read moreone either. The owner promised to bring a small amount of the product to us to correct some scratches on our floors but never delivered on his promises. Communication with who is running the office was difficult and awful.

What started off with a little confusion in regards to a home visit, we got past that and ended up…read morebooking the sandless procedure. I was told it would be done in a day and it ended up turning out to be 2 days. Which cost me some money at the kennel but luckily they were able to accommodate me. The floor itself looks absolutely beautiful. One minor area that we thought was dry didn't turn out as nice as the others. But all in all, I would highly recommend this procedure versus sanding. And it's a family-owned operation and everyone in the family was extremely polite and helpful. I have handed out of the flyers. They left me and let others see my floor. They look absolutely beautiful.

Truly SERVICE in every sense of the word. These folks know their products well and want satisfied…read morecustomers. After having purchased my tile at Madison, I didn't bother to shop around for price on a rug pad. Having just spent 10G on hardwood install, a proper pad was necessary under my wool oriental carpet. Can't ruin new hardwood! The store was incredibly busy mid-afternoon. I waited patiently and was rewarded with great pricing on the perfect product. I will never shop anywhere else!

Madison Floor in Tonawanda did an excellent job installing my new kitchen floor. They arrived when…read morescheduled and completed the work in the time they estimated. The installers Joe and Chuck were true craftsmen. Thanks Madison for a job well done. Bravo.

Braendel Painting & Services, Inc. quoted me $3,500 to paint my kitchen. I signed a contract with…read moreBraendel on June 5, 2021, and they began the work shortly thereafter. However, the project was not completed until nine months later. I had expected the job to be finished within a few days. Throughout the project, I repeatedly contacted Braendel to address areas that had been left unpainted and sections where the paint had peeled from the cabinets. Braendel painted over cabinets that were more than 50 years old without sanding or priming them beforehand. I can personally attest to this because I was present throughout the entire project and observed the work being performed. As a result, the paint began peeling. I called several times requesting that the cabinets be repainted. Although Braendel later used a more expensive paint, the peeling problem continued. At no point did the owner or project manager contact me to ask whether I was satisfied with the work. Instead, a different painter was sent each time I reported problems. During one visit, I overheard a phone conversation between the company and the painter they had sent. Someone from the Company asked, "Is she for real?" The painter replied, "Yes. I am now painting the ceiling that was not completed." Even after these issues were addressed, the project manager never contacted me to discuss the quality of the work or my satisfaction with the project. Eventually, the last painter assigned to my job, Eric Godlewski, took the cabinet doors home and repainted them. I was pleased with the quality of his work. Before he left, I asked whether he knew anyone who installed replacement windows. Mr. Godlewski offered to do the work himself. Based on my positive experience with his cabinet work, I agreed. Mr. Godlewski measured the windows, purchased them, and stacked them on my back porch. On March 31, 2022, I gave him $4,300, and he provided me with a receipt. After that, I never heard from him again. I was out $4,300. To make matters worse, the windows that were purchased were all the wrong size and did not fit any of my window openings. Because they could not be returned, I donated them to Habitat for Humanity. I chose to work with Braendel because the company had a good reputation. Since then, I have learned that Mr. Godlewski has an extensive criminal record. In my opinion, Braendel should have exercised greater care in selecting and supervising individuals representing the company. I contacted Dan Bishop, the project manager for Braendel, several times regarding these issues. He returned only one call and informed me that Braendel was not responsible. He never responded to any of my subsequent calls. Would I do business with Braendel again? Absolutely not. Shelley Ruh

We had Braendel's paint our hallway and remodel our entire upstairs bathroom. Both crews arrived on…read moretime everyday and were very pleasant and courteous. shout out to Dan, Ron and Thomas for their patients and professionalism. Won't hesitate to endorse their work.

Asked owner for trim threshold that was told to me by his guy Greg that would leave one and it…read morewasn't with the material told me wasn't part of the deal Ok I told him but his kid said they would handle it from original deal; their customer Service is not customer centric especially with their original installer from my original review. Arrogant sales man and does not listen Go else where or get Greg to do side work he the polite one

My husband and I have bought carpet and flooring from here for years. Never a complaint and…read moreexcellent people to work with!

Over the last 10 years or so Ivy Lea has sided my Daughters house, her MIL's house and windows and…read moresiding in my brothers house. Last fall they replaced the rubber roof over my Kitchen. While the roof was open they installed 6" of cellulose insulation over the12" of existing fiberglass. Happy to say the quality materials and professional workmanship are still there. Mark and the crew kept our house dry even with the unexpected rain during installation. I was happy to see how little ice I had on my roof with all the snow we had in North Evans this year. Mark and pleasant, courteous and did a great job cleaning up. The job was completed in its entirety just as Brad described, no " we'll come back later and finish the few remaining pieces" Thanks Ivy Lea for a great job.

$$$ These guys are about the Money!. I got a quote and almost fell over. I mean i get it you wanna…read moremake a buck but 20 grand for a 2 block driveway about 40 feet long. Now, if your upper middle class and have some extra cash, go for it. I'm sure their work is excellent. Falls in my category of call the Kirby vacuum cleaner guy... Not for the average , more the above average.

I took three Kilim rugs to be cleaned recently. I don't know how old the rugs are or when they were…read morecleaned last, one had some small stains , the others just needed to be cleaned before they were moved. Tiftickjian did a great job cleaning them, the stains were still there but now barely visible, the others looked brighter. They looked so much better. I don't know how the price compares to other places but I do know I trusted them with these beautiful rugs to not harm them and I was correct. I will definitely take them again when they need cleaning.

I was overcharged for a service. The fee was never discussed with me and then I received an…read moreoutrageous bill. I won't ever send any business here.

It was originally named "Artisa Kitchen" but local artists started complaining that, in fact, art…read moreis not a kitchen. Which is debatable, really. So they changed their name and added a letter to both words, and hey presto. Four stars because it's expensive, but there's not a lot of cheap-end home interior stuff out there, especially not that looks this good. You have to be moderately wealthy to afford the "ready made rooms" on display in here. If you're into remodeling the inside of your home, you'll probably find this place orgasmic. The employees are very friendly, patient, and there was no sort of high-pressure sales tactics as far as I could tell. Or maybe people just know better because they take one look at me and realize I'm unsellable. Or maybe it's just that the products in here are so impressive and top-of-the-line that they don't need to really push to sell anything. I can't afford to shop here, but it's a hell of a great place to bring a girl who has her own house or wants her own house. Then I get rewarded with a make out session in the parking lot. Everyone's happy.

If you love the newest and latest designs and kitchen appliances this is the place for you!…read more Its life a playground for kitchen and or bath enthusiasts because they literally have anything and everything you could ever dream about for your home. I love anything to do with a kitchen and someday hope to reach that perfect design in my mind. But for now this place happens to by my playground and makes me wish that I owned my own house so I could trick it out with some sexy and sleek stuff. The staff is very helpful and is knowledgeable about all the items that the store contains. This is also the location for the Nickel City Chef competitions which I have yet to attend, but I hear they are fabulous!