I intended to rent a bike there, but the local rain forecast unfortunately got in the way. Was hoping to purchase a shop specific road cycling jersey, but they were sold out. Staff was attentive and supportive in offering tourist and eating recommendations. read more

Alex at The Bicycle Shop saved me a lot of money by solving a problem attaching my rear bag to the rack. The Velcro straps were giving me fits attaching the bag. He offered an inexpensive solution by affixing a lockable clamp to my bag. No more straps!! Thanks read more

I am very pleased with the service that The Bicycle Shop did on my bike. I came in with a 2008 Trek FX that had not been serviced in over 5 years. I chose an essential service package, which might be at the upper end of one's budget, has tremendously improved the ride quality of my bike. I recommend the shop for any bike needs. read more

I was surprised at the lack of 5 Stars, it must be because customer hasn't been in other shops across the country. These guys are awesome. I'm seasonal and have been in bike shops around the country, these guys are second to none. Excellent knowledge, excellent price, they don't try to offer you anything you don't need. You are lucky to have them in your area. read more

Unprofessional, dishonest and disrespectful. Very disappointed with the service received from here. Considering being a beginner with bikes- the lies, contradicted "regulations" and scam service my brother received from here is inexcusable. The younger gentleman/younger employees were not the problem. If anything, they were most helpful in this awful situation. The same does not go for the others involved. I would not recommend going here, especially if this is something new to or if you are looking for somewhere reliable or responsible. Do your research, and know exactly what you're looking for. Or unfortunately, you'll get scammed. Simply go elsewhere. read more

Walked 30 min with my bike to get my tire fixed, the guy was rude and gave me reasons why my bike is unsafe and why he refused to service it. I walked here knowing they fixed it last time, but nope what a waste of time. I also called beforehand. read more

Excellent repair experience -- Ben was able to fix a somewhat subtle problem with shifting on my older S-Works Roubaix. Now runs like new. The prompt and thorough service was much appreciated. Wish my doctors were this thorough. read more

Really dishonest business. I was told my repair was going to cost in the range of $20-$25, which is fair for a broken cable for my gear shifter, but they "found" more broken stuff inside the bike to fix without letting me know, charging me for a total of $56, which is more than double the estimated cost. I take issue with the fact that I was given no notice before this repair took place. You don't get to take someone's bike and fix whatever you want and then randomly charge them. I sure as well will never come back and will discourage other people from coming here as well. read more

I stopped in and bought a really nice used bike from Peter who works in the store. All the guys were helpful and really knowledgeable. They didn't pressure me into anything and helped me figure what works for me. Definitely a place to stop into if you're looking for a quality bike. Note- Have the expectations that your going to a specialized bike shop. That is what they are. They will help with any serious cyxling read more

The staff are generally young Penn State bike enthusiasts. As such their sales expertise is limited to the latest equipment and their repair expertise is similarly limited to bolting new parts on (as well as basic tire and lube type work). For example, I have taken my tandem in several times over the past 3 years for advice about a problem with a weak rear drag (disc) brake. Each time I've dealt with a different "tech" and each time the response has been, in essence, they don't make that any more, there is nothing we can do about it, and we're too busy to be bothered. After getting a particularly crabby and curt dismissal today I drove over to Eddie's Bikes and it was like night and day. The tech at Eddies came out, looked at the tandem in the back of my van and we went back into the shop to discuss possible solutions. He had excellent, simple, constructive ideas about how to adapt a new disc caliper to my non-standard mount. I happily bought the part and talked bikes for a good long time. (He appeared no older than the Bicycle Shop Tech - just better educated with more repair experience.) My family has lived in State College for over 20 years and I've done business with every bike shop in town including Eddie's and The Bicycle Shop. I've bought bikes from both. There's little price difference between the two, and every time I deal with The Bicycle Shop I leave underwhelmed - sometimes downright disgusted. From now on I'll drive the extra mile to Eddie's every time. read more

They went way above and beyond to help me with an emergency flat I got while on a ride. Bailed me out of a tough spot.

On a bike tour from Jersey to Michigan and gears stopped shifting after mile 300. Stopped in before day 4 and Sparky put my bike in triage, fixed her up and I was back on the road in under 45 minutes total! Couldn't have stopped at a better spot. Their gear is plentiful too! read more

So rude and militant , expensive and unfriendly , I've lived in State College for over fifty years and this shop has changed owners several times . Have purchased many mikes here in the past, never again read more

Excellent service and very friendly. Would definitely recommend! They got my bike ready for the Trans-Sylvania epic

I used The Bicycle Shop to get my road bike serviced and outfitted for commuting. They worked wonders with the bike, which I'd let suffer a bit; it now moves smoothly and easily, and their turnaround time was incredibly quick! The staff hooked me up with reasonably priced lights (front and rear) and a Topeak Explorer rack that I absolutely LOVE (much more stable than my old one, and the spring loaded arm is extremely handy). They were friendly and informative throughout, and (for a fee) modified the rack to avoid my rear brake cable, which I appreciate. I'll definitely return when my bike needs additional maintenance. read more

New to the area, I took my bike in to get worked on but also to meet some local riders and bike store folks. The good... The mechanic who received my bicycle was very amiable and went above and beyond the norm to offer me maintenance options to get me riding while waiting on parts to arrive. The bad and the reason I'm writing this review... The mechanic that helped me asked a coworker working on a Moots behind the front desk if he needed any help. The coworker dismissed the mechanic in an insulting way and told him he didn't want his help. When the mechanic tried to make light of the situation and explain that he didn't mean to offend, the coworker rudely responded by saying, "Are you still talking?" The mechanic walked away embarrassed without saying anything more. If this happens in front of a customer what happens when customers aren't around? Is this an indication that I will be treated the same way? read more

I have gone here for a long time because they are conveniently located, and you can find parking. I do not come here because I do not have to check their work. I'm thinking of not coming here because they have be buy extra spare parts sometimes (you need a spare! [I think they had to buy two and did not want to hold the stock]), and I don't quite trust a shop where I have to check their repairs to make sure the nuts are all at least hand tight. But, it's convenient. Oh, and they have free air, which is sorta nice, and a water bowl for dogs, which is nice if you are a dog or have one. read more

This guys are fucked up bullshit.I am a college student at penn state and i went for them to tighten my bottom bracket it was a little bit loose.The whole tightening process is very easy and takres about 1 minute.The white fat male thought i was some kind of idiot who did not know anything about bikes, Instead of charging me a dollar he bullied his way to charging me $6.00.(PS When i went to check my bank statement he charged me $6.31).It may seem petty but this wily made me FEEL so mad. PS The bottom bracket was still wobbling From now one i have made it my reputation to tarnish this shop to the death.Please note that if you want bike repair done here, they will lie to you use Bike jargon that is idiotic inorder for them to overcharge you.SAVE YOUR TIME AND MONEY GO TO ANOTHER BIKE SHOP. And if any worker who works here and want to contact me please do email me Dennis45689@hotmai.com. read more

Bought a bike on Craigs List today and headed to The Bicycle Shop to get some accessories (splash guards, lights, pump etc). The staff were incredibly helpful and efficient in fixing up the bike and also giving me advice on bike lanes and trails in State College. Will definitely be going back for any help with my bike. The prices couldn't be beat and they even threw in a water bottle plus holder - thanks James! read more

Best bike shop in town. I've purchased a few bikes from them, and have been happy with the selection of bikes and accessories. My first winter in the area we took a bike maintenance class, which they offered for free. It started out with basics (tire changing) but got more technical in the following weeks. read more

A few years ago I went in to buy a road bike. I brought a guy friend with me and the sales person ONLY talked with him. I would ask a question, and the sales person answered my guy friend. After that I went in one more time by myself, and was promptly ignored (I even asked for information about a particular product). I would not recommend this shop to anyone based on my experiences. I had money to spend and they wouldn't give me the time of day. No thanks. read more

I bought my mountain bike and a hybrid bike from them, Both times I had a budget in mind and what I was expecting from the bike, the sales people worked with my budget and showed me bikes within my budget, a little above my budget and under my budget to show what I would be getting if I decided to go above my budget or below. With my Mountain Bike I ended up with something a lot more suitable for what I wanted it for, but was over my price range. They ended up cutting me a deal since it was a model that was going to be phased out in a month or two. With the Hybrid I ended up spending less that what I had planned because after talking with the sales people they said I did not need all the bells and whistles for the bike I was going to go with. I am more than happy with my purchase, and I think it is great they have free tune ups while you are breaking the bike in, which also saves you money as you are working all the gears and shifters in. They also rent bikes in case you have friends come in from out of town and would like to check out some of the trails in the surrounding area. Most of the employees also participate in NMBA beginner rides if you are new to sport or unfamiliar with the trails. I have also seen employees give advice of trails in the area for people looking for a little more technical rides. read more

Recently bought an abandoned bike at an auction and had many issues with the derailleur alignment on this old thing. Guys at the shop were quick, helpful and put up with my questions. Thanks! read more

No question in my mind, this place deserves a solid five stars. They are VERY competent, courteous, and timely. A++ always. Time after time, I am impressed with their service. They just helped me out with the wheels on a jogging stroller. read more

This place was awesome to work with. I actually ordered a used bike from them that was falsely advertised in great condition. After pointing out the issues, they did everything to make it right from sending me free replacement parts to repairing existing parts. They actually sent out the shock to Fox to have a full rebuild done for me. It could have been a really awful experience, but they went above and beyond to make it right, and in the end I'm very satisfied with the bike. I also appreciated their frequent communication and updates on where things were at. I would definitely recommend working with this shop...they strive to make customers happy! read more

I was really happy buying in Bicycle Shop, the staff was very kind generally and they have general knowledge about accessories and bikes. This is completely true for most of the staff except for Donja, who in a couple of times has been kind of rude and was not really willing to help me out. Once I was buying a replacement tube for my bike, and I didn't know what kind of tube I must buy, the lady was pretty aggressive making fun of me and telling me that she didn't know what kind of bicycle I owned. She wasn't helpful at all!! In a second time I was buying a pair of sunglasses and the lady was rude as well showing me the lenses and the frames, I wanted to buy interchangeable lenses but she didn't want to change the lenses just with the excuse that she didn't want to scratch the lenses... come on!!! if you are buying a sunglasses with several lenses it's pretty obvious that you want to see all the lenses in the same frame!!!, she was pretty aggressive! and besides not very informative about how to clean the sunglasses, she didn't know Oakley (I was buying that brand) recommend to use a special solution to clean the lenses and her recommendation was just to use the linen that comes with the lenses... obviously she might not know that a sunglasses can be covered by dust, mud and be greasy with use. . Long story short, if you are buying in the Bicycle Shop in State College, please avoid this lady. read more

I went to The Bicycle Shop to learn more about Specialized road bikes - models, features, & whether a 56 frame size would be better for me than my current 58 frame size bike. Sarah was very helpful, letting me ride 3 bikes, different models, in the two sizes to compare. Sarah offered to let me ride more bikes. Getting to ride gave me a much better idea of what I should buy next. I wish I lived closer so I could go back and buy a new bike from them. Terry read more

Products are decently priced and it pretty much all depends on who is servicing you. Sometimes they will hook you up, other times it feels like your bothering them... read more

I came to State College with my wife for her school. I had planed to rebuild my bike while she was in class. The lower crank arm was fused to the spindle and they got it off that day. They were great! The staff is the real gem. The bike is re-built and runs fantastic thanx to them. If only every town had a bike shop like this. Thank you from the guy with the old Serotta. read more

They have been very helpful so far. Good selection of products. Also a wealth of information regarding bikes.

While visiting Penn State for a volleyball tourney, decided to bring my bike to ride in between matches. On my way to this LBS to see about getting ride recommendations I popped a spoke on my Mavic rear wheel literally a 1/2 block from the shop. The shop owner and mechanic couldn't have been more helpful and accommodating. Turned out the wheel was cracked and could not be repaired. They loaned me a wheel so I could take a ride. They printed out directions and gave me a map also. When I got back to the shop post ride I decided to buy a new wheel which they took care of in about 15 minutes. Great experience and will go back again next time I'm in town. read more

I'm pretty much writing this review based on one employee here: Sparky. I've been lucky enough to have him work on my bike pretty much every time I've gone in there, and he's why I come back. He's more friendly and helpful than anyone I've ever dealt with in any kind of business. He listens to what I'm interested in having looked at, and regularly goes above and beyond, throwing in extra work beyond what ends up on the bill. I always leave more satisfied than I expected going in. Keep it up! read more