We toured one of their listings last year and dealt almost entirely with an inexperienced "executive assistant"-- from setting up the appointments to representing the sellers in each of the showings to even getting information about the neighborhood. We did end up having a couple phone conversations with Sheri Bienstock regarding a potential offer. She was brusque and unpleasant. If you are a seller, perhaps you like having an aggressive personality representing you, but we were put off. And based on what we experienced, we would not call on a house represented by the Bienstock Group, nor would we want them representing us in a sale. In the end, we purchased a home in the neighborhood that was a better fit for us so were grateful we didn't proceed with their listing. read more

Your agents could get fined for holding open houses on properties under contract while not updating MLS/redfin status. Very unprofessional behavior. It's 1:50pm and your listing has not been updated. read more

The Bienstock Group - Thank you for wasting everyone's time Christian Padilla. - Real Estate Services Near Me - Los Angeles, California

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What Sheri said in response is factually incorrect. Here is the history of the emails I got from Bienstock after putting my name on a single open house list. With the exception of the first, I have all of the emails as documentation. I had let it go, but if Sheri is going to misrepresent the history, I will correct the record. 2017 First email from Christian No unsubscribe option I replied asking to be removed No response 1/19/2019 Another email from Christian No unsubscribe option I replied demanding to be removed Christian replied that I was removed, tried to sell me 3/23/2018 Another email from Christian No unsubscribe option I replied demanding to be removed, told him not to respond 2/21/2020 Another email, this time from Jack Finally an unsubscribe option, but I did reply to say I was posting this review Austin and Sheri responded, saying I was removed 8/26/20 Another email from Christian I responded to all that this was past ridiculous Christian responded that I was finally removed So far, so good. read more

Unfortunately, had a bad experience with this company. By no means would I say the entire company is at fault but our experience with Bryan B. left something to be desired. At some point, I was unsure if we were the only people who might have experienced something like this but then found this snippet in another yelp review and assume they had dealt with him too. "We toured one of their listings last year and dealt almost entirely with an inexperienced "executive assistant"-- from setting up the appointments to representing the sellers in each of the showings to even getting information about the neighborhood." Overall, left with the impression that we were misled and that our offer was only used to attract other clients to the house as well as raise their bids. Was really disappointed as I had really wanted to my search to find a home in the Hancock Park area to end on a positive note, not a negative one. Perhaps look elsewhere for a guiding hand, or at least avoid Bryan if you are dealing with Bienstock. read more

The best, plain and simple. Sheri and her team sold our house and helped us buy a new one all within a short time. She has a great, upbeat personality, and has a terrific team for marketing and staging. Highly recommended. read more

Dear Sheri, After 2 failed attempts at selling my home, you arrived on the scene like Mary Poppins. You knew the Hancock Park market inside and out. You had a pulse on the buyers, the sellers and any players. Your ability to read people is remarkable. When it came time for upgrades and staging, I left every decisión up to you and your team. You knew which upgrades will make a difference and yes, firmly at times, told me absolutely not. You have absolutely no ego in each sale. You will push for your seller, as if it is your home. Your patience at dealing with impossible people had me shocked and I truly was able to learn from you and the way that you carry yourself in business. Your strong commitment to your ethical and moral compass while coming in strong and firm is an incredible combination. Texting, calling at every single hour of the night, is how you conduct yourself. I think the biggest gift that you give your clients is that you do absolutely love what you do and it is felt. You stuck by me for years, through multiple markets and knew exactly when to hold, and when to drop. As a working single Mother, you truly took the burden and the stress away. You dealt with every hurdle with grace, compassion and incredible strength. I am and always be grateful for what you did for my children and I. The greatest moment was calling you on your vacation and just laughing so hard about the insanity of it all. Thank you to Lucy and the entire team at the Bienstock group. You worked miracles and my 6 pack and I thank you, from the bottom of our hearts. read more

Within one week from the listing date The Bienstock Group sold our apartment at a higher price than what we asked for. They did an excellent and professional staging, marketing, escrow and selling job. The entire Bienstock team, every its business and management aspect in the process of selling our apartment was very impressive. Each member of this high-class orchestra under the leadership of Sheri Bienstock played the first violin! Clearly, Sheri is the best conductor in the Los Angeles Real Estate! Special thanks and praises to Sheri, Lucy, Samantha, Emilee, Jessica and Bryan. read more

When we first contacted Sheri about selling our Triplex, it was the height of Covid. She gave wise advice to wait a little bit. When it was time to start the listing, Sheri took charge. Because of smart pricing and marketing, we had multiple offers, which made negotiating with the eventual buyer much easier. Sheri and the team guided us through the sometimes choppy waters of selling an occupied rental property with the highest skill. Would recommend!!! read more

If you want the best look into working with Sheri and her crack staff to sell your home. Sheri is incredibly knowledgeable about the market and provides excellent service throughout the sales process. She also has a list of vendors that she uses in case you need to spruce-up / prep your home for sale. In our case we sold a duplex in Wilshire Vista, which is adjacent to Fairfax and San Vicente. Once we listed we had offers on our property within day and soon prices were coming in above asking price once the bidding was complete. Top notch service and professionalism! read more

The Bienstock Group - Real Estate Services Near Me - Los Angeles, California

I have had the privilege of knowing Sheri Bienstock and working with her now for several years, first as an agent for Keller Williams and later as she started her own real estate brokerage business - The Bienstock Group. It was an incredibly exciting move for an enormously knowledgeable and talented professional in this business. Sheri absolutely owns her market and knows it inside and out. Her transactions are priced well, they show well and she is a great advocate for her clients, working hard to get them the sale they want or the home they want. She also has an incredible strong team of agents and support staff that make for easy transactions to manage - and they close on time. As an Escrow Officer, I have learned a lot for her and I have a lot of admiration for the many gifted female entrepreneurs out there, Sheri included. read more

In an area where realtors are aplenty, it can be inundating and tricky to choose the right one! We have seen Sheri's many signs throughout the years driving around Hancock Park and Miracle Mile and knew her clientele, and truth be told we were not sure if she herself would be able to represent us when the time came for us to sell, but when our former neighbors put their house up for sale six months ago bearing The Bienstock Group sign, we knew that their house would be sold within a day or so of hitting the market (and likely well over the asking price), and of course, we were right. So when we got home from dropping off our youngest to university at the end of August, we decided it was also time for us to consider selling our beloved home of 20 years. We called Sheri that afternoon and she came over later that evening with a beautifully prepared binder for us, walked through our entire home, and then we all sat down to discuss her recommendations to prepare our home for the market. She spoke to us candidly about what it would take to get the most for our home and, more importantly, pricing our home right is a crucial component--we also believe that Sheri has this down to a science and we got the sense that it's innately intuitive for her. Sheri and her team were always available from start to finish to answer and allay any concerns we had. We trusted Sheri implicitly with her real estate knowledge and expertise to a T knowing we were in very caring hands and we are so happy we did! She really went up to bat for us and negotiated the best deal for our home--we were in escrow after one week on the market and she sold it over the asking price! Needless to say, we could not be more thrilled and satisfied for the awesome job Sheri and her team (Lucy, Emilee, and Brian) did for us. Thank you, Sheri et al, for far exceeding our expectations! read more

The Bienstock Group was great. Bryan, who was our main point of contact was amazing as well and very responsive and helpful. Highly recommend! read more

Sheri and her team recently completed the second and third sales I have closed with them. I was so pleased with my first deal, selling my home, in 2014 that there was never any question about giving Sheri the business selling my two rental properties. Her team is amazing and literally always made me feel that I was their only client (despite the fact that they are always very busy). Sheri is never shy about sharing her opinion and pushing back hard on buyers' agents when needed. At the same time, she helped me several times to "keep my eye on the ball" and not respond to buyers or their agents in anger no matter how much they appeared to lie or act in bad faith. Sheri is supremely confident and she must be a good team leader and trainer because her team is totally devoted to serving their business and clients. I wish I had more real estate to sell with Sheri! read more

Sheri will go to hell and back for all her clients, whether the house is a multimillion dollar mansion or a simple starter home. I've personally seen her work ethic and dedication and there is nothing she wouldn't do for a client. read more

I was totally impressed with Sheri Bienstock/The Bienstock Group. Sheri handled a very difficult transaction for me. The amount of paperwork in a Los Angeles real estate transaction is mind blowing. Sheri's background as an attorney was invaluable as she completely explained each document to me in detail and made it comprehensible. Sheri also was brilliant with handling my difficult demands and stood firm in her negotiations with the the other party. Never for a moment did she show weakness in our demands. Sheri was able to procure for me everything I wanted and saved me an incredible amount of money in the process. I highly recommend Sheri and her team and would most definitely use them again in my next transaction. Ralph read more

Sheri provides personalized service, cares about her clients and is a hard negotiator. Additionally, she knows LA like the back of her hand. We were happy we picked her and her team to represent us. They held our hand and walked us through the process every step of the way. read more

"This is the 3rd and will be the also the 4th time that Sheri Bienstock has acted as my  wife and self's realtor and each and every time it has been, pleasurable, professional and very efficient. We have bought and sold ten homes over many years  and no other realtor interactions have come close. Her supporting team Clearly reflects the same desire to satisfy the needs of the buyer or seller effectively." read more

So glad we went with the Bienstock Group. We had a great expierence with Sheri and her team. They were all very knowlegable, always available, on their game and did everything they could do to get us what we wanted. I was referred to Sheri by friends and will be recommending her to anyone looking for effective representation. read more

Honest and transparent is what you can expect with Sheri at the Bienstock Group. She is a branch of Keller Williams so if you are looking for her office it is off Larchmont in the Keller Williams office to the left. Once you step inside you know you are working with a professional because she has awards on the walls from Keller Williams and other local public recognition. Sheri is always smiling no matter the situation and if you talk to anyone who she has sold for they get the quickest turnaround with the highest price. She has a Sales History to prove it and a killer attitude to get you the price you need. I highly recommend Sheri for all of the aforementioned and because she is born and raised in the same area that she works. Needless to say she knows the market well! read more

There is no better real estate agent than Sheri Bienstock!!! I live in San Diego, recently lost my father-in-law and then six months later my husband. I was left to pick up the pieces and sell the house left to my husband by his father in the Los Feliz area of Los Angeles. One of the greatest gifts my husband left to me before passing was hiring Sheri. She not only got me through the process of selling the house at this difficult time, both in my personal life and in this economic climate, but she was also very sensitive and understanding of my situation. She showed incredible patience and support and was there every step of the way. Sheri doesn't have a procratinating bone in her body. She never once let me down in any fashion and always did what she promised RIGHT NOW. I teased her about being the Energizer Bunny because she was tireless, often emailing me at various hours of the night, still working hard when most were asleep. All this while maintaining her family! Sheri was my eyes and ears for the property since I was many miles away. She was always accessible both by phone and email and was very easy to communicate with. Never once was she late nor did she ever stand me up whether in person or on a scheduled call. Sheri is very smart and quick on her feet. She is also an attorney which added even more depth to her incredible real estate knowledge. As issues popped up, she solved them and I got to just relax. She is very well connected to all sorts of resources and believe me, that came in very handy several times! When times sometimes got tense during the process, Sheri was there to assure me but she also kept me on the straight path when I'd start to stray. She never imposed her opinion on me but she did help lead me when I asked for her help. I trusted her completely and would again in a heartbeat! The buyer and I are very very happy with the successful outcome of the sale of the home. Obviously I can't say enough about Sheri but I will take it even one step further from the real estate arena. Sheri Bienstock is the best customer service representative I have ever done business with. She is exactly what corporate America needs...if we could only clone her! I do have one regret that I must share and that is that she's in L.A. and I'm in San Diego! I'd love to do business with her again any day and would, will and even have highly recommend her and will continue to do so. If you're looking for the best agent to represent you and your real estate needs, you need look no further! read more

It's evident that the Bienstock Group love what they do and they will go to any length to do an awesome job for their clients! Would highly recommend this great team to anyone looking to buy or sell their home! read more

Sheri has great knowledge of the Hancock Park area and took the time to really answer all of my questions. Both her and her staff were all on top of it and were very prompt with their follow up. Do yourself a favor and stop by one of their open houses! Their homes are staged beautifully! read more

Buying and selling a house can be the most stressful thing ever! I am SO happy I found Sheri. She and her team totally took charge, and sold my house as promised, swiftly and for the price we wanted. I always felt cared for and well represented. Thank you Sheri, you are the awesomest! read more

I chose Sheri based on other extremely positive reviews I had found in doing my own research prior to selling my house. She did not disappoint! She is extremely knowledgeable about the area and the real estate landscape. She (and her staff) were always very responsive and helpful in taking care of every little detail required to have a successful sale. And most of all, she expertly guided us through the entire sales process, answering every last question and representing us in a most professional manner. I would recommend her to anyone and everyone in a heartbeat. read more

I have had an amazing experience working with Sheri of The Bienstock Group. She was very helpful, honest to deal with and went above and beyond the call of duty in assisting me with my move from NY to California. She helped me in many ways that were really not part of the relm of a real estate broker. I highly recommend her as a real estate agent and she is an amazing person as well!!! Thank you Sheri for a job well done!!! Miriam Benjamin read more

Sheri and her team are in a class all by themselves, as far as our experience with realtors goes. She is never high pressuring nor pushy, and always had our wishes first and foremost in mind when looking for a home for us. Her work ethic and honesty are to be admired. She was available for any questions almost 24/7. She is someone you can feel comfortable and trust. We had other experiences in the past with realtors-and this was a refreshing experience compared to those agents. read more

We are so much thankful to Sheri for providing us with high quality services in a limited time. We were looking for a house and contacted The Bienstock Group for this. I am very happy that they have catered all our needs. I recommend The Bienstock Group to everyone. read more

I have had the pleasure of working with Sheri Bienstock and her team this past summer. Her reputation certainly preceded her, and I had very high expectations of her. Long story short, she exceeded them, and it was such a wonderful experience working with her and her team. Sheri brought not just her personal expertise as a knowledgeable agent, but a team of other experts to help facilitate, in my case, the sale of my house. Sheri not just has a good understanding of the market fundamentals and pricing, but also an understanding of how to best market the house and what some of the cost effective options available are. In my case, Sheri recommended a light renovation and staging which was very affordable. And when those were complete, my family was "wowed" to say the least and we (jokingly) had some sellers remorse since the house showed so wonderfully. Again, I would like to stress that Sheri brings a team with her, and it was a turnkey team effort that let me just sit back and relax. Sheri and her team were very professional, taking control of everything, and kept me in the loop every step of the way and making sure I was comfortable with what was occurring. Never did I feel compelled to do anything, Sheri always asked me for final decisions, but I'd have to admit what she recommended always made sense to me. The sales process, if you can even call it that, lasted only a few days. Even before the first open house, my house was already in escrow, so the first open house was for backup offers. That result should speak for itself. I am in the real estate business myself, and I will say that Sheri's knowledge, quality and scope of service is second to none. Her judgement is sound, her integrity is high, and her execution is flawless. I only wish that I could work on every real estate transaction I do with her and her team. read more