Please dont bother the property management doesn't care about the well being of his tenants a zumba class opened up next to my unit sharing a wall and no matter the complaints from other tenants besides myself he's allowing this to happen the music is extremely loud people are Payton rent to live here no warning about this and just ignores texts calls etc read more

Will Tiao and his team stand apart from the competition in LA. They have had years of successes in real estate sales, management, and development in key parts of LA. It is because of their sterling reputation that my partner and I entrusted Will and his team with our purchase and sale of three different types of residential properties: condominium, single family residence, and multifamily property. From our experiences, here are top three reasons why we recommend Will and his team and would use him again for our next purchase or sale: 1. Will is a great advocate when it comes to negotiating offers and counteroffers and in dealing with other parties. His stunning background in international trade policy and Hollywood comes into play here at the client's advantage. Will helped us strategize and obtain good outcomes on all of our sales and purchases. 2. Will is a great advisor. His strong local knowledge about the neighborhoods and local regulations is founded on his brokering, property management, and development experience in LA. From neighborhood safety, zoning, entitlements, easements, to landlord-tenant matters, we knew we could count on Will and his team to get it right. 3. Will is a great connector and has deep connections in the real estate industry. He is just one speed dial away if you need a solid connection to a handyman, a CPA who advises real estate investors, a real estate attorney, or a home staging specialist. We've consulted with everyone Will has recommended and have been happy with them all. Will and his team have handled all of our matters expeditiously and to our great satisfaction. We wholeheartedly recommend them for any residential matters in LA. read more

What an AMAZING team to work with and make the stressful process of home purchasing a lot smoother! We are absolutely happy with how knowledgeable the whole team is, very responsive, attentive, and how the team really looked out for our best interest. Many realtors just want to push you to close but they were super patient with us as they really understood our needs and what we were looking for. Definitely recommend Tiao Properties!! Thank you so much for helping us during this long process and really making it a memorable one. read more

We reached out to Tiao Properties to rent our 4 bedroom house in Burbank and instead they sold our house. We could not be more pleased. COVID has created so much disruption and uncertainty for the world. We feel so lucky to have Will and Diana by our side - clearly and confidently navigating us through every step of the sale, managing our expectations, and delivering to them. Back in May, our family bought a house in a different state as an investment property. We were planning to renovate and use it as a rental property. In July, we decided to relocate for the remainder of the summer and invited Will to look at our Burbank home. He felt confident that we could get over the average price of a Burbank rental. Maybe we should consider living in our other home?  At the end of the summer, we decided not to return to Burbank. We came back in October to pack up the house and get it ready for rental. Diana did a thorough walk-through of the house. We took all her recommendations for home improvements and her team handled it. After looking at comps and the real estate market, Will encouraged us to sell. We quickly ran the numbers, spoke to our trusted advisors, and agreed.The house was ready for viewing by November. After one open house, we had 4 offers above list price. Will carefully discussed our options, never pushing us in any direction. Granted we were in a situation where there were no bad options, he did a really good job of providing just enough detail for us to see the right option. We completed escrow last week and are now looking for our next investment opportunity. We are very happy with the level of communication, access, and speed at which Tiao Properties responded to our needs. We also really appreciate that they pointed us to a better opportunity when they could have kept us as a customer for a longer period of time. These are highly intelligent and trustworthy people who not only listened to our concerns, but also showed us where we should go.As a point of comparison, we used a different realtor when we bought the Burbank home. She never actually succeeded in showing us a home we liked. I don't think she really took the time to understand what was important to us. We found our Burbank home on our own, but went through her for the purchase. And then she disappeared to Burning Man when we were closing on the house. When you're dealing with one of the biggest financial transactions of your life, it's really important to pick the right team. While we are sad to say goodbye to Burbank, we feel that we made the right decision for our family. Thank you, Tiao Properties! read more

I just purchased a large apartment building through Will Tiao, and was thoroughly impressed with his and his team's professionalism throughout the deal. Will did an incredible job marketing the property, and because of that, I knew this was going to be an extremely competitive situation (which it was). Will represented me on the deal, and was straightforward in telling me that he was representing other parties. I was impressed with how open and fair he was with the whole process. He communicated clearly, letting me know exactly where my offer stood, and eventually with his guidance was able to land the deal. Once we opened escrow, he made sure everything was smooth for myself and the Seller. Whenever there were potential hiccups, Will anticipated them and dealt with them ahead of time so they wouldn't become real obstacles. In these uncertain economic times, it's more important than ever to find a commercial broker that you like, trust and can refer. I would wholeheartedly recommend Will Tiao and Tiao Properties for any multifamily apartment deals you may be considering. read more

Had a conversation about managing a property for me. Was told they'd get back to me. They never did.

Moving into our new home was easy, the application process to getting the sink fix was easy. The Process with Paloma was great in anything I needed help on she would have answers for me in a timely manner I highly recommend renting from them. Thanks read more

Although we didn't go with this agency for our property, I would still highly recommend Will and his team. They are very knowledgeable and reliable... Will was great in explaining the comps and our area's duplex market... my housemates already had another agent already in place but Tiao and Will were my my suggestion. read more

I was searching around for a property management company and came across Tiao properties through Yelp. They gave us insight to all that they do in regards to property management and some referrals to great experienced vendors. They have a great online property management system that takes care of rent payments even repair requests. Will and team have been very professional managing the property, even helped mediate a good conclusion with a problem tenant. Besides being a great property management team, Will is very knowledgeable in all things real estate. He has answered all my questions and concerns regarding my real estate portfolio. As well as put us in contact with others to help on the finance side. Thanks for all your help and guidance! read more

Diana and her team have been invaluable resources over the 3+ years that we have worked together. They are experts at the web of LA housing law, are pros at prepping and leasing units, and are connected to the best vendors for repairs, renovations etc. Most importantly, they are reliable, honest and fair. read more

This is a review of Tiao Properties as a full service real estate and property management company .. Rental Review: One of the best decisions I made when deciding to rent my house was hiring the services of Tiao properties. They truly "manage" in every sense of the word. The Amazing team (lead by Diana Tiao) was extremely professional in dealing with the tenants, and provided a constant stream of communication with regards to property issues and maintenance. A thorough screening process of the tenants was conducted way before anyone was allowed to occupy. They took care of daily maintenance needs. The team had an array of contractors and handymen that were utilized when property wear and tear issues arose. They advised and managed all the finances, updated accounts, kept very organized bookkeeping and even took care of the financials regarding tax reporting. The resources and management experience available during my rental period enabled me to have full confidence and trust that someone was looking out for my property and for me. I would recommend Tiao properties as a true one stop shop when it comes to property management. My experience with them as a management company, was the main reason I chose them to sell my house ... they are that good! Realtor/Sales Review: They say that selling your house is one of the most stressful times of your life and I would have to respond with "Not when you have Will Tiao as your realtor!" The sale was fairly easy, painless and certainly not stressful. The level of experience and knowledge that was provided, made for a very straightforward and calculated sale. Will was forthcoming with plenty of information. He consistently communicated with me during the entire process and gave accurate timelines throughout. Will was the driving force behind the decision-making and his transparency and professionalism were the key factors in closing at $263K over asking! I very much trusted Will through this process and look forward to working with him again in the future. read more

We are so thankful to have found Tiao Properties on Yelp and are happy to write this review. Will Tiao did a phenomenal job helping us sell a multi-family apartment building we inherited and had not personally managed. Not having any real estate experience ourselves, the thought of trying to sell a very old building with long-term tenants and low rents was daunting. But Will's in-depth knowledge of our area and the market, and his personal as well as professional experience in dealing with properties such as ours, inspired our confidence. But before we decided to list with Will we wanted to talk with a few other agents and Will graciously encouraged us to do just that. He was never pushy but was always ready to talk with us and offer his help. As a seller I wanted an agent that I felt comfortable working with but also one that I thought would represent us well to potential buyers. Will was personable and professional and demonstrated solid media and marketing skills. Having interviewed other agents we felt that some wanted to list high because they thought that's what we wanted; others wanted to list low because they saw all the downsides of the property. We felt Will's recommended listing price was the most honest and realistic and based on a strategy which resulted in our final sales price being $200,000 over the listing price. We couldn't have been more pleased. During a crazy seller's market, Will handled the onslaught of calls and offers with ease. He was patient and coached us through the process of selling and doing a 1031 exchange. Will worked diligently to keep the sale moving forward smoothly despite some unexpected glitches. Will has a ready laugh that kept things light when I started to get stressed. Will was definitely a godsend and we highly recommend him and Tiao Properties. read more

I interviewed so many realtors before finally deciding on Will and Ken to help me with my purchase of my first multi family property. I chose them because they seemed the most experienced in the space, and I liked that they also had a property management company in case I ever needed those services in the future. Ken was my main point of contact throughout the buying process and it was a great experience. My favorite parts about working with this team were: 1. They truly work in your best interest. Some other agents may push you to close on a deal purely because it will get them paid faster. Ken was absolutely not like that. He was not afraid to say "I don't recommend moving forward with this deal." He wanted to make sure you felt comfortable in your decision and felt good about moving forward. Even after we entered escrow, he made sure to check in with me that I am still feeling good about the transaction, and reiterated that we can cancel escrow if we needed to. We ended up cancelling escrow on a property where we found major issues, and Ken was very supportive throughout the whole process. 2. They really know their stuff. If you are looking for a team that knows all of the little nuances about buying multi family and property management in LA, this is the team for you. There were so many small details, like rent freezes, permits, inspections, etc. that I would have never known if not for this team. Even though I was working with Ken and Will on the real estate side, Diana on the property management side went out of her way to answer my questions about property management. They are some of the most knowledgeable people in the space, especially for the LA market. 3. They are well connected. The property I ended up purchasing was an off-market deal brought to me by their team. This helped because there was no competition for the offer, and it expedited a lot of the process. Especially in this competitive market, off market deals are where you can still find a lot of value, so you need a well-connected agent. This team is that and more. In addition, because of their property management business, they are very well connected to plumbers, handymen, contractors. inspectors, etc. I will definitely continue to lean on them as I manage my first property. The three points above were the highlights of my experience, but overall it was such a pleasant experience working with them. The cherry on top was they even sent me a gift basket and Lowe's gift card after I closed! Small detail, but was a great end cap to a long buying process. I'm very happy with my decision and will continue to work with them for future purchases. read more

We have worked with Tiao properties for years now. The entire crew is kind, hard-working, friendly and they get the job done! Will is such a superstar and is wonderful and pleasant to work with. His dedication to his clients and his projects are unparalleled. 10 stars if I could :) highly recommend Tiao Properties! read more

A couple expecting in three months, two teenagers and a grandpa needed just the right home, fast. With the sale of grandpa's house, the end of the couple's lease and the due date looming, I recommended one realtor from the dozens of top L.A. agents I know--actually a team with high ethics, knowledge of the market and the ability to close win-win deals, even in tough circumstances. Will Tiao, who heads the Tiao Properties team at the collective realty and teaches real estate for novices to advanced students, managed the project...for months. While touring homes, the family kept adding to the wish list. Ken Dennis never ran out of patience or hand sanitizer. Kyra Wasmundt made sure forms were completed properly by multiple parties, online. Diana Tiao and the girls even delivered lunch on moving day. Without the savings from the below-asking offer and credits they negotiated for us, the purchase and repairs might have been impossible. I'd recommend my family use the Tiao team again in a heartbeat, except for one thing. Ken got this family a forever home. read more

I worked with Will and his team to purchase my first apartment building (which they are now managing as well). The process was really great and from the beginning I felt like Will really understood what I was looking for in a property. It wasn't long before we identified a building I loved with the right cash flow and price. As I was on the other side of the country through most of escrow, the team at Tiao Properties managed the inspections and kept me up to speed on what was going on. Overall I've been really happy with their services as a buyer's agent. I'll update when I have a bit more experience with the property management side. read more

I currently live in San Francisco and will be relocating to to the LA area in the next couple of weeks. So far, apartment hunting has been hard because some many property management companies have horrible reviews. I'm pleased to say that so far my experience with Tiao Properties has been nothing short of phenomenal, specifically working with their realtor Mario Flores. He is a great addition to their company and has been extremely helpful ,great at communication and following-up with me throughout the process of finding an apartment. read more

I am so glad that we had chosen Will Tiao to represent us selling an apartment building in Echo Park. I found Will based on his excellent reviews online. I am happy that I can now join others to write this positive review as a completely satisfied client. I met with Will face to face a few times before signing the contract with him. I gained confidence each time we met. Will listened to my needs, answered all my questions and worked with me closely to accommodate my schedule. He has very good judgement and business ethics and is very knowledgeable in commercial real estate. Will and his team did a stellar job in getting our apartment to market and streamlining the sale process with multiple offers. We are very happy to secure a sale at way above the asking price. Will had Ken Dennis from his office helping us with the sale process. Ken is extremely responsible and went way above and beyond putting everything in place so efficiently and effectively, and keeping me informed of his progress. I am most impressed with his ability to tackle every issue that came up in a very calm and professional manner. Thank You Ken!! I am forever grateful for your dedicated hard work and your attention to detail that helped me stay calm during the sale. With Will and Ken's professional skills and dedication I am very pleased that we were able to close the escrow in 30 days after we accepted the offer. Great job Will & Ken and thank you guys! read more

I had the pleasure of working with Tiao properties last few months . Will is very knowledgeable about his business and the whole team made the transaction smooth and enjoyable. Highly recommend Tiao properties with everything that relates to real estate , buying selling and management . read more

Worked with Ken and Will on my last duplex purchase. First off, market conditions are pretty rough right now and finding an investment property in the SoCal area proves to be near impossible. After months of searching, we finally identified a great deal. Got accepted on the first offer. Ken helped negotiate a very favorable deal in my favor. It was one of the more difficult transactions as the seller did not perform to no fault of ours. Despite that, these two calmly guided me through the turmoil and helped negotiate our way through it to get the deal done. Honestly, I lost my cool a few times and these two professionally kept my eyes on the prize. In the end, it all worked out and I pocketed an extra chunk of change to work on the property. read more

Since moving to LA, I have been leasing from them for almost 2 years on Cahuenga. The application process and everything were very smooth. Our prior manager Nicole was friendly and quick to respond. Our new manager hasn't been very responsive, but fortunately, Christina at the leasing office has been amazing and super quick to get things done (shout-out to Christina!). I'm moving out now due to relocation, but I highly recommend Tiao Properties to anyone who looks for a reliable and professional property company in LA. Thank you Christina, Nicole and Tiao Properties for the experience! read more

I never write these reviews, but for Will and Diana Tiao and Ken Dennis I am making a rare exception because of my stellar experience with them. Their expertise in navigating the LA market, particularly for multi-family properties, was invaluable. They score high marks across the board for communication and organization, but where they really shine is when in escrow. Their support for information gathering on a property and their negotiation skills are top-tier, particularly Ken "The Hammer" Dennis. If you're looking for help with multi-family properties, you can't have a better ally than Team Tiao. read more

I have found Will, Diana, and the team at Tiao Properties to be a vital resource. The team brings a unique expertise to all of their client's properties through their combination of Commercial Brokerage and Property Management. As someone that works in Commercial Real Estate, I believe this unique mix creates a team that understands the purchase side of the business as well as the property management side- this allows them to focus on the full spectrum of needs for their clients. The ability to understand the cap rates and numbers on the purchase as well as the nuances of property management in LA creates a team that can deliver you from start to finish. If you are looking for an expert in multi-family real estate in LA - you've found the team that can help with the search (step 1) all the way to the last step of effectively managing the property as an income stream. Highly recommend! read more

Was super helpful in referring me to an escrow company in California that could help us out. We are located in Pennsylvania so trying to transfer land from mom to son and finding someone in PA with a California license has been difficult. They recommended someone and were extremely nice and prompt with their responses. Nice people they are. ^_^ read more

Will has done an excellent job walking through selling my first home. He's gone above and beyond to find me multiple offers and working with the buyers agent to make the sale. I recommend his services to everyone I meet as an excellent realtor both buying and selling as well as property management team. read more

If you're looking for someone who is responsible, professional, efficient and kind, look no further than Will and Diana in terms of real estate representation. They are a husband and wife duo who have helped us in purchasing a duplex in the crazy LA market. Buying in LA has its ups and downs and through it all, Will and Diana were there to lead the way. We found them to be very honest with their feedback regarding properties ("do NOT buy this place because the remodel was mediocre" ). Since we live out of town, we truly relied on their opinions when purchasing the place and couldn't be more pleased with the results. We are also utilizing them for rental property management and so far everything has been completed in such an efficient manner from utilities, to the landscaping, to finding tenants! Looking forward to a long term great relationship with them from here on out. read more

Will, Diana, Mary Jo and Mario have been a godsend for me. I recently moved internationally, and had planned to have my home sold before we left. I hired one of the best known brokers in Silver Lake (won't name them here!) and was stunned at their total failure to deliver even a single offer on a gorgeous home in a prime Silver Lake location. I fired them and hired Tiao, and immediately felt the difference. Will and his team are pro-active, creative, smart and they treat your property with the kind of care and concern as if it were their own. In addition to taking care of the cleaning, staging, and landscaping, and photography that had to be redone, the Tiao team work quickly and efficiently--all of which is very reassuring. I am now optimistic for a great deal and smooth closing. read more

We are very pleased that we were able to acquire Tiao Properties service to manage our property! They are well focused and knowledgeable, also very accessible and always helpful!!! read more

Will and Diana are seriously the best landlords I've had here in LA! I've dealt with some really horrible slumlords in the past and lived in places that were unsafe and not up to code. Will and Diana actually care about you and their properties. They have an online portal which makes maintenance requests and rent payment super convenient. The property manager actually did a real walk through with me before I moved in which made me feel so much more comfortable. They are very quick to respond and are very professional. The rent is a little high, but I feel it's worth it cit the quality of care. I hope to stay here for years to come. I was also not promoted in any way to write this review. I truly recommend renting with them! read more

It was truly a pleasure working with Will Tiao & team. My five-star rating is based on three criteria: 1) Knowledge of Market I opted to invest in an area that I was pretty unfamiliar with but heard murmurings about it being an up-and-coming area. Will was able to provide the much-needed context & insider scoop about the area -- an area he's been following for 3-4 years now. 2) Deal Sourcing He identified an off-market property that wound up appraising for more than $100K over what I paid. Not mad at that! 3) Client Service Trust. I trust that Will & team have my back. I'm a naturally skeptical person, so it's hard for someone to build trust so quickly with me. I appreciated his candor -- both good & not-so-good -- about the property. He's quick to respond whether it be via text, email or phone. read more

The Tiao's were excellent in helping my family find the perfect home for us on the westside. Whereas we've had issues in the past w/other agents that prevented us from closing on several homes, the Tiao's and their team were a well-oiled machine and made things easy for us. Even better was that they had their own team of inspectors and vendors on speed-dial who immediately addressed all issues during the escrow period. If I have any properties to buy or sell in the future, I'll be sure to call them first. read more

In all my experience with property managers, it does not get better than Tiao Properties. They managed an investment property for a mutual client. They were always extremely professional, took full responsibility for overseeing all matters with the property, and all had the best team attitude. I look forward to working with them again. Would recommend them to anyone seeking property management or looking to list. Thank you, Will & Co.! read more

I used to work for Tiao Properties as an office assistant so I can attest for how much care and dedication Will & Diana give to their work. I think that both of them are trustworthy, genuinly nice and caring people. They are always striving for their clients' best interest. Be it their real estate clients or tenants at the properties they manage, they want them to feel truly at home. For these reasons, I knew that I will be seeking their services once it was my turn to buy a house. Will and Diana helped me and my husband find our first home together. It was my first time buying a property. Even though I had previously worked for Tiao Properties, I was more involved with the property management side of the business and not so much with the real estate side so, I wasn't very familiar with the process. Even so, everything was very clear and they were easy to work with. Diana is organized and always looking for ways to improve and make the process easier for her clients. Will is very proactive and a good negotiator. Together, they make an excellent team. In addition, although it was not my husband's first time buying a property, he also felt the process was much easier when working with them compared to his previous experience with other agents. We tried browsing for listings and going to open houses by ourselves but the place we ultimately chose was one that Will found about after talking with the listing agent. It was a property that would have been very difficult for us to find and one that we would probably not even consider before. Will and Diana helped us during the entire process and in all the​ steps required for closing escrow (e.g. inspections, contingencies removals, requests for repairs, etc.) We have been enjoying our new home for the past several months and we still think that they helped us find the perfect fit for us. read more

I've lived in one of Tiao's properties for three years now and recently, due to COVID-19, I experienced a particularly difficult situation. Christina, who's new to the team, didn't think twice about jumping in to help me out. Not only was she empathetic to my circumstance, she was quick, communicative, and driven to help find a solution. I felt like she actually cared - she called to check in, explored all of my options, and really heard me out. We've never had issues with Tiao but after this week, I was beyond impressed with the support shown by both Christina and the owners. Property management isn't always like that so we feel very lucky. read more

Nothing but good things to say about Will, Diana, Mary Jo, and the whole Tiao Properties team. They are extremely professional, personable, and reliable. I am pleased to have found them. Their knowledge and expertise proved highly useful with real estate advice and property management. I recommend Tiao Properties. read more

Will and his team were awesome. First off, just an unbelievably nice guy, who made the whole rental process pleasant and seamless. A consummate professional, Will was a great communicator, and always made himself available for questions, etc. Definitely recommend. read more

Will and Diana at Tiao Properties have been my guides through the real estate puzzle that is Los Angeles multi-unit housing. They helped me find the property that fit my budget, they managed the property during the time I owned it and also helped me sell in record time and over asking when it came time to sell. I appreciate their market smarts and their kind demeanors. They are on speed dial for the next time I get back into the market. read more

Will and his wife Diana manage a property we are partial investors in. They are trustworthy, honest and work hard for their clients. We have referred them to other property owners and will continue to do so. I love their attitude and energy and they have a good instinct for how to work with the market. Will worked on Capitol Hill as a lobbyist for a non profit and he also worked in the Senate and the House as a staffer and frankly, his strength as an agent comes from this experience. He is able to strategize, business plan and manage unexpected challenges with a level head. Pretty amazing in my book. read more

Will Tiao and his team at Tiao Properties are terrific. I purchased a property from a seller they represented and they were professional, responsive, polite and honest -- so much so that months later when I was looking for an agent to represent me, I contacted Will. He has now represented me on three different properties and each and every time I have been thrilled with the result. Will is efficient, knowledgeable and hard working. He consistently delivers without ever complaining. If you work with Tiao Properties, you can sleep well at night knowing you're in very capable hands. I strongly recommend them. read more

I was looking for a reliable and trustworthy service during a difficult time. Although Tiao Properties did not offer the amenities I was looking for, they still took the time to answer questions and referred me to the proper channels. I'm certainly keeping their info for future reference. read more