The clothing is nice, but the return process is a nightmare. A deliberately complicated process to…read morestart a return only to be met with a program that says it doesn't recognize the order. When you reach out to customer service via email there is no response. To date I have still not been able to return an Item. Such poor customer service.

POOR customer service-- NO reply to questions about products submitted through the website, and…read moredelivery takes quite a while. The clothes themselves are fine-- but far better to buy from a store carrying Habitat than the Habitat website

Amazing pop-up in West Roxbury--awesome staff and a gorgeous selection. I will be going back for…read moremore.

Love this place! After lunch we popped in to check out this adorable accessory shop. We bought…read moretwo tunics and got a free cross-body bag. Everything here is cheaper than the website and, absolutely cute. A must visit!

Unfortunately my first review of 2026 is a negative one with a major downgrading of stars for this…read moreHingham store. Yesterday, I popped into Levi's a little past their opening time of 10am. I was in the market for a new pair of classic jeans having lost a few pounds recently and having gone down a size...(yay). When I entered there were no other customers in the store. There was a worker just standing by the door. I don't know his name but he has shoulder length wavy brown hair. He was doing nothing but standing there. There was a women behind the register counter folding clothes. No greeting from the long-haired guy idly standing by the door. I asked him about the type of jeans I was looking for. He said "We don't have them," I asked about another style. That style happened to be exactly where he had been standing so he grabbed a pair in the size I asked for. I asked about another style and he vaguely waved me over to the area where they were hanging. Off I went to try on the first pair. I had been in the store before so I knew where the dressing rooms were but he didn't know that and offered no assistance in pointing the dressing rooms out. While I liked the jeans, I did not like the color of that particular denim wash. I returned to the guy still unmoved and still standing idly by the door leaning on the rack of hanging jeans, and asked if it came in a different wash. He said there were several washes but he only had one other darker one in the store. The rest were available on line. He could have mentioned the other wash he had in stock when he handed me the first pair of jeans. But that would have required effort that it does not appear this guy has in him. This guy could not have been less interested in helping me. The second darker denim wash was what I wanted so I took those in my size and headed to the register. The young woman at the register was lovely and greeted me warmly. When she went to ring the jeans up, I noted that the darker wash jeans were more money than the pair I had tried on. I asked her about this. She said: "That's odd" and turned to the still idle long-haired guy for an answer. He bothered himself to walk over to the register to mansplain to me that "it is very common for different washes to come at different price points." Really?? He then said: "The company may have just decided that the darker wash should be more money." None of this sounded very convincing. I said: "Is there anyone who might know for sure who you could call to ask?" Apparently not because he just looked up the item in some book and confirmed that the darker wash jeans were the price on the tag and therefore more money. I did purchase the jeans but it was an unfortunate interaction. I had been in this same store about 3 weeks prior to this visit...again it was soon after the store opened and again with no other customers yet. The only worker that day was this same long-haired idle guy. At that visit too he was idly standing but at the register. Apparently nothing in this store needs folding, or straightening by him. During that visit I was just browsing but at no time did he ask me if I needed help. I walked out soon after, purchasing nothing. This guy seems like he is "phoning it in." Whether he is a salesperson, a manager or a wooden post for the Levi's corporation is unclear to me. What is clear is that he demonstrates zero customer service, zero friendliness and zero helpfulness and 100% bad attitude. Maybe I wasn't his hipster demographic and he couldn't be bothered. He comes across as bored and acted dismissively to me the customer. When I do need another pair of jeans I will take my business elsewhere. Who needs this nonsense when I am spending money and helping provide this guy with a job and salary? These experiences are the antithesis of the previous 5-star experience I wrote about here with different sales staff. Long-haired Idle dude: Find a job you like and are good at. You've made this store a hard pass.

Store and corporate management, I want to call out the exceptional customer service that I received…read moretoday from Dorisa (apologies for my spelling). Her on-line systems and POS were put to the test for my purchase as this involved your wifi. She did an excellent job finding a way to process my order. She is very polite, friendly, and professional........I'm 61 and appreciate such a driven customer focused work ethic. Additionally, the youngman I spoke this morning, just after 10AM, was similarly polite and very helpful. Cheers to these great employees. Thank you and Happy New Year. Respectfully, Colusa Trucker Jacket

Absolutely!! Warm, friendly, helpful staff in a store that is almost like a wearable art museum!!!read more

WOW is my go-to-place for almost my entire wardrobe. You will not find as amazing a selection of…read morewomen's clothing anywhere else in this area. If you love unique, colorful and beautiful options for your wardrobe then WOW should be your destination. The staff gets to know what you like and is so helpful making recommendations from outfits to wear for just hanging out to something for a special occasion. When I'm dressed I often get asked where I shop and I am excited to tell them to go to WOW. You won't be disappointed.

You may be able to find a few neat things but the clothes and shoes are very expensive. I saw some…read moreboots that were worn down and it looked worn down with pills on the edge of the cuff and the price? $50 bucks. That was jaw dropping. They had a Michael kors purse for $250 and it's not a newer edition either. I wouldn't call the prices fair. I would understand if items were brand new, but just because it has a name on the item, doesn't mean it should be sold for original price if it looks like they've been used.

I've been coming here for 20 years. New owner took over and is very nice. Store always looks neat…read moreand clean. I always leave with something even if I am only dropping things off. Highly recommend this shop!

I love thrift and consignment stores and was very excited to visit here for the 1st time! The girl…read moreworking there today, Cassie, was a doll and she helped me find a parking space as I called en route to the store. It is located right near South Shore Taco Guy (also a cute spot) and Schooners. The store is meticulous: clean, very stylish, well organized and comfy. The owner has a solid eye for style and it comes thru even in how cool she decorated it. The store has a good variety of consigned clothing, shoes/sneakers and handbags. The sizes run the gamete (I saw from XS to 18) and the brands range from better mall brands like Gap to more exclusive designers. I tried on 2 pairs of jeans and while they didn't fit, I would definitely come back. The clothes were very stylish and were in excellent/ like new condition and were all ironed or wrinkle-free (pet peeve is I hate when the I go thrifting and the clothes are displayed super wrinkly). Love supporting awesome independent businesses like this! Cassie could not have been more welcoming/ kinder!

This place rocks. I'd give them 10 stars if I could. I've been shopping at Mr. Sid for over 10…read moreyears and I think this is the best Men's clothiers in Massachusetts and possibly in the USA. Barry, Stuart and the team have worked hard to make anybody walking in the front door feel welcome. Now they have a fantastic Women's section too.

wow.... is all I can say...... it's actually 0 stars..I have never experienced anything like…read moreit...... no one greated us and didn't even acknowledge us... it was like we were invisable... it was unreal.. they don't know me from a hole in the wall. I just went somewhere else and bought a $7,000 suit..... you're not all that!!!

Great service, great quality, great location - I like this store a lot…read more Helpful employees without being pushy- they'll go the extra mile, search the racks for something you might like and drag any amount of clothes into the fitting room while you stay there and twirl around, trying on clothes as long as you like. Walk out with nothing, or three bags full, they're still smiling and helpful the next time. The prices might not be the lowest, but the quality is high- the clothes last forever, you'll sell them on eBay before throwing them away. The sales are good and the clearance racks aren't all that full so you'll need to really go through everything to search for bargains. Colony Place location is easy to get to, easy to park and everything you could want for shopping - love it!