Excellent store! Staff absolutely delightful! All sizes, clothing for everything! Prices go down…read moreon items after so many days

This store is amazing! Everything is well organized, the inventory is clean and well-maintained,…read moreand the owner is very kind and helpful. We live about 40 minutes away but we make the trip up to Funky Frog whenever we need something we think we can find at a resale store (or reserve through the Facebook posts they have - an incredibly helpful customer service option!).

What to do with your kids clothes and toys that they do not need anymore is a real life problem as…read morea mom. The concept of Once Upon a Child is brilliant but there are a lot of cons to it as well. Kind of got to curb your enthusiasm with this place. If you are selling - you are only allowed to bring in so many bins/laundry baskets full of your things. Garbage bags are not allowed. Lately this store has allowed 2 bins to try to sell. Each store is different with how they will take clothes that you want to sell. My favorite is carrying a 20 gallon storage bin and barely being able to open the door - all your pride is out of the window trying to open that door along with your bins. Staff barely acknowledge your presence. There is a kiosk that you have to enter your driver's license in the back of it and this inputs your information. It lets you know how long the wait will be. Depending on the day, I have waited an hour but other times it has been hours and hours, might as well come back the next day. The staff will then hand you your receipt and tag your bin. I try to stick around to shop so then I can use the 15% off coupon they give you when they buy your items. The store is packed - shoes, clothes, books, seasonal items, and toys in between. Most clothes I see are being sold for $7 or less - mostly $5-4 is usually the items I have bought. The clothes are clean and I feel for fast fashion, cheaper to buy here then on Amazon. I asked to see what clothes they took out of curiosity and the staff was adamant that I had to keep the clothes in order of how they were laid in their bin. This store seems to like sports gear like a Lions or Tigers shirt and name brands. The most they have taken from me was 23 items, last time I went they took 16 items but I had my 20 gallon storage bin that was full. You can ask for either store credit or cash. I usually try to buy things while I am there to just make it a wash and use the 15% coupon with my transaction. One staff member was amazing in my many times coming here - otherwise, no customer service and staff seem miserable working there. But as a mom - not left with many choices. There are consignment stores in the area but I don't have time for that. I usually donate my clothes to the Grace Center of Hope - Women and Children's Center. Good luck, moms!

Fantastic service great selection wonderful staff. 10 out of 10 definitely coming back.read more

joy the owner is off her rocker in way she talks to customers and staff. This place is like going…read moreto zoo and watching animals run wild cuz that is how Joy does it. As a customer in what I heard her have the staff do while shopping there was unbelievable. So I took my business elsewhere where and will never go back

New number 2021 Joy Narang-owner…read more43000 w. 9 mile rd Novi, Mi 48375 12483879880 Fax-12484879347

Locally owned. These guys are busy, come with extra time on hand. But they are very helpful. One of…read morethe only physical baby supply and baby stores left in the common Detroit area. They have plenty of things, strollers, chairs, bassinets, toys, gifts. The cost of everything is reasonable, essentially same as online or big name stores.

The staff here are amazing. They are so helpful and patient. They helped us try on all the baby…read morecarriers which have so many straps and positions you.can wear them in. They demonstrated how the strollers and car sits work: which are compatible with eachothe, how the break down for travel, and all the features. I learned so much and fell much more confident in what I need and how to use the products. I am also confident that everything the carrier top of the line in durability and most important safety.

Thus store feels just like going into Bed, Bath and Beyond. The premie section is very minimal as…read morewith most places, however I woukd hope a store that's sole market is babies they would consider ALL baby needs. I did not get a good vibe from the store layout and didn't even attempt my typical full route through the store. Just found out they didn't have ehat I was looking for and then ducked out.

It's been several years since I've shopped at this store, naturally for a Baby gift. Therefore…read moreThursday I arrived with excitement to shop for my favorite niece/godchild who's having her 1st baby. It's A BOY TOO !! I was greeted quickly when I walked in the door escorted to the baby registry desk, where her list of items needed was printed out for me and explained where everything was based on the print out. Since I didn't want to spend too much time in the store the representative called ahead to *Sara*to greet me in the bath Department so I could purchase the items that I was thinking about for my gifts. Great employee team work. Sara greeted me and I showed her the 4 items I was hoping to buy and they were in stock. My shopping experience was less than 30 minutes. Thanks Sara !! :) I was happy to purchase the items within my BUDGET. They were not expensive at all: Infant bathtub, bath mat, bath tub spout AND 6 pack of washcloths. I was able to use a 20% off Buy Buy Baby coupon, and 3 yes 3 Bed Bath & Beyond coupons for the other items. So great savings! The store is very organized everything was in stock and so easy to follow within the isles of where items are. The signs are clear to see for the areas to make purchases whether it's feeding, bathing, toys, bedding, clothing and gift wrapping. It's a definite plus of a baby store compared to Babies R Us, and Target !

Pottery Barn's checkout process is a total bait-and-switch. As a first-time customer, I selected…read morePayPal, and instead of a review page, the site triggered a "one-click" purchase that instantly pulled an old shipping address without allowing me to confirm or change it. I called customer service IMMEDIATELY to fix the error and was told by a representative that the address was updated. It was a lie. I called back days later only to be told it was shipping to the wrong house and there was "nothing they could do." To make matters worse, despite their internal failure to process the correction I requested, they are now threatening to charge ME a return fee for their mistake. They acknowledge the error, they acknowledge I called in time, yet they refuse to waive a return fee for an item I tried to fix within minutes of ordering. This is predatory "express" checkout design paired with zero accountability. Save yourself the headache and shop somewhere that actually values its customers and understands basic logistics.

Newer customer. Bought an item on sale. refused to exchange it for the right size. doesn't say…read moreanywhere that it can't be exchanged or returned until you try to do it. unfair business practice. they expect you to know this without putting it in writing anywhere. won't buy from here again.

I've had only great shopping experiences here! As a first time mom to be, I had no idea about any…read moreof the baby things to buy. Luckily the staff here are SO knowledgeable and kind (and I think they may all be moms too?!?). They were extremely patient with me as I asked all my dumb questions and never pressured me to buy anything. They have store models of all the fancy strollers (uppababy, nuna, etc) and high quality cribs and high chairs.

Still my favorite toy store in Ann Arbor. Thoughtful employees, beautifully curated items and they…read moregift wrap (!) which saves me every time I pop in for last minute kids birthday party presents. So grateful for Little Seedling!