I am a beginner and this store and made it so I'm not a quitter. So helpful and the nicest staff. I…read moream really enjoying the hobby because of them. Highly recommend.

The staff is very friendly and helpful. The store s very clean and well organized. Melanie is…read morealways willing to help you out even when it's a continual mistake.

Lovely, helpful staff and beautiful selections of yarns. My daughter and I are novice knitters and…read morewe were helped to find a pattern and yarns suitable for our levels of skill. The yarn is knitting up beautifully. Will definitely go back

Incredible selection of needlepoint fibers and canvases! Becky is knowledgeable, delightful and…read morevery helpful.

So I have been back twice more since my initial review. Yes, they do have several positives but…read moregood luck getting folks to acknowledge you! Last time, I was there 20 minutes and as I was getting ready to leave, one employee stopped chatting with another employee and approached me to see if I needed anything. I knew they were both employees cuz they discussed obvious shop business - moving around merchandise, ordering stuff, blah blah blah. They are no longer Crafty Lady Trio but moved one shopping center over and called something else but their lack of service remains.

This is one of the most friendly and knowledgeable stores around! The owners and staff are not only…read morefriendly, they're willing to listen to what you are interested in. They welcome knitters, crocheters, and other crafters. Their inventory is amazing!!! The yarns are gorgeous and reasonably priced. Give them a visit, you won't be disappointed!

I came into this store a number of years ago as a young, inexperienced knitter. I'd love to be…read moreable to say that they took me under their wings and helped me learn and grow in the craft. However, it was quite the opposite. They were dismissive and unhelpful, including the owner. I I have shopped at many nicer knitting stores since then and have spent thousands of dollars on yarn - elsewhere. If you already know how to knit, want a mediocre selection of yarn, and don't care about customer service, this store might be OK in a pinch.

This is a terrific yarn shop, located in an old house with beautiful wood floors; two floors of…read moreknitters paradise! If I lived closer, I'd be a regular. They were very accommodating and had the yarn I needed, and so much more that I would have liked to buy. They offer loads of patterns and have quite a few beautiful pieces on display. This shop is a little reminiscent of Mary's Yarns in Unionville, which - sadly - closed a few years ago. I will have to shop here as often as I can to support them and my hobby. Furthermore they will be in Toronto at the end of April for the Knitter's Frolic.

I don't normally post this sort of thing but I am hoping that by doing so I might bring some…read moreawareness and show support for other service dog handlers who experience the same thing. This past Thursday I was having a rough day, but decided an outing might help. It took me all day but I gathered my strength and headed to the yarn shop in Waterloo. As always I had Erie with me and when I got to the shop there was a note in the window saying there is a dog in the shop. When I headed in the lady saw my dog and took hers to the back saying it gets along with people but not with other dogs. The other dog was barking and whining but there was really nothing I could do about that so we continued on. Maybe the lady thought I was taking too long or I wasn't going to buy anything and was just trying to get out of the rain, I don't know. But she came around the corner and said, "your dog is upsetting my dog and I'm busy and have things to do, so can you tie your dog up outside please?" I explained that she is my service dog and she has to stay with me, at which point she said, "well then you will have to leave!" I could have argued with her. I could've told her it was like asking someone to leave because their wheelchair was taking up too much space or telling someone with oxygen that they couldn't come in because there were lit candles. My dog is my medical equipment just like a wheelchair or oxygen. But I didn't. I just left. It had taken all of my energy and strength to get there I didn't have any left to argue. By the time I made it across the street to a little mall I was shaking and sobbing uncontrollably. I hadn't done anything wrong and neither had my dog but she told us to leave! I want to be like everyone else and do the same things in the same manner but I can't. Situations like these make a bad day worse and show the ignorance of others. As always we will continue to be positive and carry on without letting this bother us. For other handlers, please know we understand and experience the same. For others, please remember you don't know what people are going through. Please be respectful. #servicedog #doberman #medicalalertdog

Let me tell you something Knit Sew Fabulous is our go-to seamstress! Yes, we take everything that…read morewe need altered to her. But what I need everyone to know is that she designed and executed my daughter's dream prom dress! She was caring, concerned, and understood what we wanted and designed the dream dress my daughter wanted to bring elegance and class to Prom 2023! If you are debating about trying the service, don't! Just go! You'll be happy that you did!!!

Highly recommend! She knows what she's doing, she's fast, communicative, and a total pleasure to…read morechat with!! I'm so happy I stumbled upon her on Yelp!!

Great staff, friendly, knowledgeable , and helped us select the right fabric…read more Price was a nice surprise as to value. Will definitely return for more fabric in the future. Dr. Craig Barton

Very limited fabric options. Just random bolts of odd prints and discontinued home fabric…read more No real selection of basic fabrics. I drove a distance and was really disappointed. I walked through the place in about 3 minutes-and only did so to be polite to the nice lady working there. Two stars just for her. (Don't really understand the higher reviews here)

This shop offers an extraordinary experience for anyone who could only dream of Shetland and…read morestranded knitting. I was dumbstruck at the excellent selection and skill, combined with supreme customer service. Joan and company have turned me into a colorwork aficionado and they are as close as Lake Orion, Michigan. If you did not know, you must go. I have traveled extensively for knitting education and had no idea what a gem Heritage is and I am now their customer for life. Plan a visit here. Your knitting life will transform.

Great little yarn shop with friendly and helpful staff. They have a great selection of wool and…read morealso weaving supplies. Their prices are average.