Beautiful flowers for Mother's Day. This is my go-to florist when sending flowers to family in St. Augustine. It's my third time ordering (from out of town) and they're always consistently beautiful bouquets delivered quickly. I figured it was finally time to leave the review. This bouquet travelled with family all the way to NC. read more

The Bloomin' Dragonfly - Mother's Day Bouquet - Florists Near Me - Saint Augustine, Florida

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My flowers for Mothers Day were left outside the neighborhood gate on the road. I returned the call from the delivery person right away to give the gate code and the person texted me back that they weren't going back. I called my neighbor to get the flowers. Last year my flowers for Mother's Day were stolen because of this same issue. DO NOT USE THIS FLORIST. Worst customer service hands down. read more

If I could give 0 zeros, I would. I believe this is a scam business. I placed a flower order for Mother's Day but was then notified 12 hours later, after payment had been taken online, my order had been cancelled. No explanation, no response from the business when I emailed them asking for an explanation as to why the order was cancelled. The business also does not answer their phone, it simply rings out until a long winded voicemail explains they are "busy" and try back later. I will NEVER order from them again. Very disappointed and poor business practice. read more

BEWARE! STEER CLEAR OF THIS SO CALLED FLORIST! It is a fraudulent business and is not even located at the address shown on their website. I ordered a premium peace lily for a funeral, but what was delivered was a very small orchid. I have repeatedly called this business to try and get this resolved, but they have not even called me back. You will not have any human contact at all with this scam. Buyer beware! read more

They can improve their following directions by the purchaser. Send a much smaller bouquet of flowers and not flowers that were in picture. Should have been 16 x20 inch bouquet but was 10x9 inch bouquet. Delivery was left at door in Florida. No knock or doorbell. Do not answer their phone at 10 am - left message and the other phone number box is full. read more

these arrived last night at 8pm, not sure they will be in business very long! Seems that all are old, brown or dead! read more

The Bloomin' Dragonfly - Florists Near Me - Saint Augustine, Florida

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Came 8 last night, wilting brown flowers, greenery dying, sad for the one who spent money on these read more

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Flowers arrived late yesterday. Bouquet just shoved into a vase...dead on arrival. I can't even give them one star.. but I have to in order to post. read more

0 stars. Ordered an arrangement on their website. They sent an email confirming delivery at 10:26pm the next day. It was NOT delivered. They don't answer the phone, return messages, or respond to emails. This is a scam company. Do not do business with them. read more

Paid $100 for Valentine's flowers that weren't delivered until 11 PM. Flowers are old and wilted. Definitely should've checked the reviews before ordering. read more

This company deserves zero stars! My son ordered flowers for me and paid to have them delivered on Mother's Day (5/12) and they were not delivered until sometime in the early morning hours of 5/17. They were left on a picnic table and the card was wet from the rain. I tried to call and explain the situation to see if my son could at least get the fee he paid for delivery on Mother's Day back but I was told that wasn't possible since I received the flowers already. Horrible company with horrible customer service! read more

My dad passed away on 5/5 and I had two friends send me flowers through this florist. Bouquet #1 was left in the direct sun, no knock on the door, not even left by the front door. Second bouquet- again no knock at the door, flowers were left about 5 feet from the door, again in direct sun. I have tried calling, text messages and emailing this company for a week now to resolve this issue. No response at all! We even tried taking the flowers back to them yesterday, so that we could at least communicate with them. Their address online is bogus, it belongs to a sushi restaurant. Absolutely never order from this company! I have contacted the people who sent flowers through them so that they can dispute the charges. It is sad that a local florist can operate this way. Another florist delivered flowers to me, they knocked on the door and talked into my Ring doorbell that they were delivering flowers. read more

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I have sent my girlfriend flowers through The Bloomin' Dragonfly 5 times over the past few years, they have constantly delivers beautiful arrangements. One year they had a problem with their flowers two days before valentines day. They called me, explained the problem and had already found a flourist who could have my order made and delivered at the time I had requested. It was one of the best customer support experiences I have ever had. read more

received my birthday bouquet; it was horrible. the arrangement was all green leaves 3 different kinds of weeds and 3 actual flowers. this cost $80.00 read more

My St Patrick's Day was going well until 5pm 3/17/2023 when the St Patrick's Day Bouquet from 1-800-Flowers arrived. The local shop they used was The Bloomin Dragonfly in St Augustine, FL The first photo is what I paid for. The 2nd photo is what I received. NO Green roses, NO green carnations, NO white daisies, and NO shamrock ribbon! Looks like they threw in whatever they had left at the end of the day. Wasn't even artistically arranged. I called 1-800-Flowers to complain of this abomination of a bouquet and that it was in no way like the photo or suited for St Patrick's Day. I called The Bloomin Dragonfly and they don't answer the phone. They send an automatic text after you call them saying they'll get back to you asap or text them what we want. I told them I was disappointed in this arrangement and if I can come by to have it fixed. It's been over 24 hours and they still haven't responded to my texts. I looked them up but they are half hour away from me. And their website said they only do deliveries. I guess it's all luck of the draw on which florist you get who works with 1800flowers. read more

The Bloomin' Dragonfly - What arrived to me. - Florists Near Me - Saint Augustine, Florida

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The owners of this place are so nice and the flowers are always one of a kind. So many shops these days just do cookie cutter wire order pieces. read more

Extremely disappointed in what was received. The flowers were not there on the date they were scheduled and they were not anything like what I ordered. I am beyond upset and no one is getting back to me read more

The Bloomin' Dragonfly - What I ordered - Florists Near Me - Saint Augustine, Florida

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The delivery I received looked like it was half dead and hastily thrown together Some of it was shriveled, some limp, some dried up. It was not anything like the photo that my daughter ordered, she wasted her money and no one at this florist ever returned any of my calls or emails. I hoped it could have been handled without posting this - but they didn't care enough about their customers to even bother. I won't be recommending this business to anyone! read more

Received a small bouquet for my bday sent by my sister in Washington state from this florist. She said she used FTD. Had another sister spill the beans about flowers being sent but they would be coming on Sat because they didnt deliver on Sun. By then it was evening, I'd been home all day and no one had been to the house. Just because, I went outside and there in the corner of the garage door - outside, not covered, just in the vase on the ground, were these flowers. Pretty? Yes. Had I not known to look for them, they would have sat there all night and frozen. Really? You couldn't ring the bell or knock on my door? Plus, I know how much it costs to send flowers and I'm only going to say I'll bet my sister did not get her $$s worth. I would not patronize this business simply because of how they left these flowers out in the snow! read more

The Bloomin' Dragonfly - Florists Near Me - Saint Augustine, Florida

I had an incredibly negative experience with the bloomin dragonfly. I ordered an orchid and balloons for my mothers birthday. The flowers that arrived were not orchids and no balloons were included. I was in touch with someone and was told I would receive a refund. Over the next three months, I did not receive a refund and The Bloomin' Dragonfly ignored many phone messages and emails from me. I eventually had to get my credit company involved to receive my refund. read more

Well it wasn't me it was my husband and didn't send me them to me it was his girlfriend he sent them to so DON'T know what to say about this SHIT BUT it hurts so MUCH and doesn't send me flowers read more

Cute shop near the water in Burlington, Vermont - excellent service - all flowers arranged by a florist - custom arrangements by a small business. Krista is a delight. Well worth the money you spend to get fresh flowers with an artistic touch for the holidays. Support small businesses! Order directly from The Bloomin' Dragonfly! The Bloomin' Dragonfly Florist 40 Main Street Suite 120 Burlington, VT. 05401 (802) 399-2767 read more

As of this writing, I ordered Flowers for my Girlfriend to be delivered to her work for her Birthday the first we've had together and so far nothing no delivery no one answers the phone no one calls you back after leaving a message no one confirms delivery was made She did not receive them, surprise ruined as I had to ask Did you get your flowers....Thanks for ruining what was supposed to be a special day you made me look like a fool not to mention her thinking I did nothing for her on her Birthday. You were trusted with something special and failed to not only deliver but never even delivered the flowers what I PAID you for. I took a chance buying local BIG mistake I will use 800Flowers from now on at least they are reliable and do as advertised and what they are paid to do. I expect a full refund. read more

DO NOT Order From Here.... unless it doesn't matter what is delivered !! I ordered the "Sunny and Cheerful Garden" for my future daughter in law on the day that was supposed to be her wedding shower which was cancelled (as well as her wedding ceremony) due to Covid 19. I wanted this basket because it was more special then a vase of flowers. When she sent me a pic, it was a vase of flowers.... NOTHING AT ALL like I ordered. I called 4 times and wrote 2 emails asking them if they sent the wrong thing, maybe there was a reason why, if they could resend what I ordered or give me some type of compensation ($140 order) and NEVER got a response! I reached out to my cc company and it is being disputed but they replied with a "contract" that says they are not liable for anything, the florist is just part of their "group". I am not hopeful of any compensation. Sad that I had to write a terrible review when so many businesses are struggling right now. Which I told them I didn't want to do and would just like a Response! Apparently they don't care At All ! read more

I am appalled at these rip off artists. I ordered the Teleflora Sunny Smiles DELUXE........I asked my sister to send me pic of flowers.....it was 5 flowers in a mason jar. Waste of money and a great disappointment for my 90 year old mother. read more

Ordered flowers two weeks before mothers day for my mom who works at the hospital and has been working non stop during covid. Saturday morning the order was denied for being less than $90. Unfortunately this was my only way to say thank you due to me living in Maine with quarantine restrictions. Very unfortunate they don't support Healthcare. read more

Is this still a shop??? I ordered a gift basket online from Bloomin Dragonfly for same day delivery to UVM rehab, it never got there, my credit card was charged, and I cannot reach the flower shop by phone, I only get an answering machine with a strange message about how they do not offer a "pick up service" anymore, just delivery and that they would do the delivery "as soon as we can". I can reach the number that charged the card, "the flower shop network" and they did say they would reverse the credit card charge. I ended up getting Kathy and Co. flowers to deliver a gift basket instead and found them to be very helpful, sending the basket for same day delivery. read more

I've used various florists in the Burlington area for a few years, primarily for sending my wife flowers while she's at work - always a nice surprise, or at least she tells me. After using some of the bigger name shops, I decided to give The Bloomin' Dragonfly a try this time around. The folks I spoke to on the phone were polite and nice, and the flowers were wonderful; my 3 star rating reflects challenges I found with their customer service. Very nice, polite, etc., but left me without confidence that things would go smoothly. When I first called, the person answering didn't identify the business by its name, or anything indicating I had called the right number. It was unclear as to whether the person knew whether or not the business could help me with a retail/delivery transaction. I asked about whether or not the flowers could be delivered that day, or if they had to be the following day, and my question was deflected and not addressed directly. Providing my information was difficult - frequently mistakes that contradicted what I had said were made, which consumed a bit more time than it should have. These mistakes were also reflected in the brief card I requested, which contained spelling/grammar errors not reflected by my dictation, and would have been caught with a 10 second proofread. Although I do like to support the smaller, lesser-known companies that don't funnel business through 1800flowers.com or the like, I'm not so sure I'll be returning to The Bloomin' Dragonfly in the future, and definitely not for holidays/times of the year that generally stress florists. I'd be more likely to stop by in person, which would presumably circumnavigate the customer service challenges. read more

I was pressed for time this past Saturday afternoon and The Bloomin' Dragonfly came to the rescue! Krista is the sweetest Floral Professional I've met. In addition to helping me with my selection of flowers for a bouquet for a friend, Krista gave a quick tutorial on how to preserve flowers and how to cut the stems (in addition to offering advice about ordering arrangements to be delivered out-of-state) . A well-organized and friendly atmosphere is what you can expect to encounter - not to mention the unpretentious and courteous customer service that is characteristic of great businesses here in Vermont. I have found a gem in The Bloomin' Dragonfly and recommend this store for all of your floral needs. read more

There is no other place that even comes close to the amazing, professional, creative and beautiful arrangements that this establishment designs. Not only willing to do what you want but also happy to recommend options. Krista and Ori are wonderful people who care about the product they create and deliver. Support the small business - you will NOT be disappointed! read more

Worst customer service in 10 years in VT. Plant delivered down the street a week ago and florist will not take responsibility. Their flowers may be great but their delivery certainly was not in this case. read more