Staff was absolutely wonderful, very helpful and took great care of my Mr. Boots while I grabbed a…read morefew things for him! It warmed my heart how they all said bye to him as well as myself. Great experience, 10/10.

The Pet Valu location in Emerald Hills is situated conveniently for all the customers that live in…read moreEmerald Hills and surrounding area. it is in the same complex as the Italian Centre. I live in an active living 55 plus residence and we have many dogs and cats in our building. Seniors' Day at Pet Valu is the last Thursday of every month. As a senior you get an exclusive10% discount and other member benefits. The sales people are super friendly and helpful. I highly recommend this store for all their products and services.

I stopped in here the other day after driving by and thinking, what a great name for a pet store!…read moreIt is bright and open, with a vast selection of products at reasonable prices. It is local and independent so it is always great to support small businesses. They are super helpful, informative and accommodating, for example if you have a specific product you are looking for, they are willing to bring it in for you if they can. I will continue to shop there when in the area, or would even make the drive.

Great selection of pet foods & supplies, friendly helpful & knowledgeable staff AND is locally…read moreindependently owned!!

The staff are great, and there are varieties of products that you can choose. Prices are great…read moretoo. If you join the membership, the discount is very awesome.

I decided to check out the new location on a whim the other day when I needed cat litter and this…read moreseemed like a good opportunity to swing by. Petland is a Canadian company so that's great if you prefer to shop Canadian. There are also signs on any items that are Canadian manufactured which is a great touch. The store is nicely organized, clean and brightly lit. The selection is really nice. I found it easy to find what I was looking for. Definitely sign up for the pets club since the discounts on items are worth it. It does seem pricier than some other stores - but if you don't mind paying a dollar or two more to support Canadian this is definitely worth checking out.

Always very friendly and helpful staff and when I clean my dog at the self serve dog wash it's…read morealways clean and well stocked. The prices for toys and leashes are reasonably priced as well.

I tried to buy some cat flea medication online. Tried one card -"oops, there is an issue with your…read moreorder", tried again with the same card - didn't work again, and when I called customer service - "try other way of payment". Ok, I tried my other card. "Ooops " again. Customer service claimed that PetValu declined my order out of caution.(???) It was the most weird experience with online shopping I've ever had. Everything is OK with my credit cards, I even called my credit card companies to make it absolutely sure. Basically I was refused online shopping service. WHY?! I have issues with mobility so online shopping works for me better (usually). Why PetValu should exercise caution to my orders? If the company has problems with processing online orders - fix these problems. That's how you lose your business and your customers to amazon. You can't support Canadian business if they resist so hard.

Hello Lisa Please contact me at stefaniejellybean@gmail.com…read moreto discuss my horrible experience. I will be glad to let you know what happened

I am so pleased to have this pet supply store in our neighbourhood! I shop in this area and it is…read moreso convenient. First visit today and I'm very impressed. Nice store that's very organized and very clean. Nice displays of all kinds of things for your pet. Very good brands are sold here. The staff are great! Very friendly and helpful. I definitely recommend this store, and I will be a loyal customer from now on.

My Pug (Bullet) just LOVES Pet Planet! All pets are welcome…read moreinto there store, as long as they have a leash on them. Bullet's always super excited when we go on our bi-monthly visit to Pet Planet. He just loves walking into the store and picking out the exact treats he wants. (Yes I do spoil him to much sometimes) They have a marvelous selection of dog and cat food. Dry, canned, frozen, raw...whatever types you can think of-they'll have it! The staff they have employed there (including the store owner/manager) are all SO NICE, polite, professional and helpful. If I ever have any questions about anything, the staff is always available to answer them and give me recommendations. AJ, Christine and Lindsey if you're reading this, thank you for all the help you've given me! Most recently was when I asked them what I should do about Bullets nonstop shedding? They recommended I try "The Furminator" to help remove all that extra hair. I wasn't sure I wanted to spend $50 on a dog brush, but I took her advice and bought it. I went directly home after to try it out, and see if it really worked as good as she said it would. WOW! Was she ever right about it! I couldn't believe how amazing this thing actually was. How I ever survived without a brush like this, for as many years as I did just baffles me! His shedding went from a 10/10 (His fur being everywhere!) down to a 2/10 (Hardly sheds at all) If you live in Beaumont, Leduc or South Edmonton, you definitely have to drop by and see this store. I know you won't regret it!

I used to take my dog into the city to get his nails trimmed, until I found out that Pet Planet…read morewill do it on a walk in basis.... how great is that!! It's literally across the street instead of wasting at least 30 min to go to Edmonton and back. They have a great selection of dog toys as well and I've bought a bunch in hopes that my dog will chew on them instead of my house... so far its about 80/20 lol... he really likes the toys. My little guy also really likes the chicken jerky that we got a sample of last time that we were in the store after his nail cuts... I don't even know if he chewed it, it was more of an inhale lol. I also have to do a shout out for Pet Planet supplying the free dog bags at the Beaumont dog park. It is nice to have them there when I forget to bring mine! There are a lot of people who take advantage of using them... so thanks so much!!

I pick up treats, cat litter and canned cat food here every couple of months - folks are helpful by…read morephone too. During the pandemic, they are really doing the right things. Sanitizer at the door, they moved the most popular kitty litter next to the door, so I didn't have to make 2 trips down the aisle to get my litter this time. Either they aren't busy, or the times I go are great because I only seem to encounter a couple of customers when I go. Last year I picked up a super sized mug that says Dog Dad - c'mon, how many Dog Dad things have you EVER seen?! They have some unique gifts and the mug turned out to be PERFECT for his microwave noodle soups. Yesterday I noticed that self-serve dog wash is now by appointment only. Sensible so they can control the people and cleaning needed. I also picked up an absolutely gorgeously decorated doggie Hanukkah/Chanuka cookie for a friend's pup! Paws up! We like this shop.

This location is doing such a good job at maintaining distance and safety for everyone that comes…read morehere! We came in and everything was roped off, the staff looked like they were ready to keep things clean, everything was done for us! All we had to do was walk in, request our cat food, and we were off! It was honestly the best service ever. We were in and out right away. They also wiping down and maintaining all the debit/credit machines. The staff there also gave us the lowdown on the Ultra cat food which is the in-house brand of kitty food. We've been moving our cat over to that recently. He is definitely liking it so far. We will be back!