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    Pet Valu

    4.3 (6 reviews)
    Open 9:00 am - 9:00 pm

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    10 months ago

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    PetSmart Grooming - Reptiles, birds, fish and small animals.

    PetSmart Grooming

    (12 reviews)

    This is a smaller PetSmart store than most but it always seems to have what I need. I took our dogs…read morein for nail trimming the other day and they did a great job with Eddie. We struggle at home with the two of us trying to get it done. One staff was able to do it with almost no fuss! Then our dog that like sit needed two staff but that was only because he was losing his mind about wanting to meet another dog in the store! I would recommend their grooming service!

    Update: The salon mgr did reach out to me apologized for delay in reaching out to me. The delay was…read morea result of a mind lapse on the part of mgmt. While I won't be returning with my pup I do appreciate the effort and apology provided by the salon manager. As such I'll increase my 1 star review to a 3 star. My dog is still not healthy so hopefully the meds she's on and rest she's been given works! ----------------- Do NOT take your dog here. My chihuahua was in the grooming salon located at the emerald hills location in sherwood park alberta on March 24th 2024. She came straight home after the appointment and has not been outside or been around any dogs since her time at your grooming salon. I live in a condo, she is pee pad and astroturf trained, and treadmill trained. All of her shots are up to date. She was rushed to the emergency vet on March 31st with a diagnosis of kennel cough / rhinitis / reverse sneeze. The only place she has been where she has access to other dogs or where other dogs have been is at petsmart emerald hills location. I contacted the store yesterday and spoke to the assistant manager who said he would speak with the salon manager who was off yesterday and someone would get back to me today. As of the writing of this, no one from the emerald hills location has contacted me today. I wanted to bring to bring this to your attention because as a long time loyal customer of petsmart in general and for the past couple of years the emerald hills grooming salon I felt it was imperative to let the company know this happened to my tiny 8 lb dog at your establishment and to ensure someone checks into this and why it happened so another dog and their owner does not go through the experience my dog and my fiance and I have gone thru since this very upsetting and very expensive diagnosis. It has been an eye opening costly endeavor for sure! A grand total of $341.20 was unnecessarily spent on vets and medications to help my chihuahua get back to her normal healthy self. I have been a pet owner for 30+ years. I understand and appreciate that where more than 1 dog is kennel cough may happen. Nevertheless, when I trust this company with my dog, I am trusting she will come back to me as healthy as she was when she is dropped off. Petsmart Emerald Hills please close the grooming file on my dog. She will NOT be back to your store for grooming

    Pet Valu - petstore - Updated June 2026

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