I just finished my new patient exam/physical with Kim, the PA there. She was an in network provider…read moreand the wait to get an appointment was only 1 week. Most of the larger hospitals around town have a 6mo or more wait to get an appointment. The medical assistant that helped initially was very welcoming and made me feel comfortable at my appointment. Kim was very thorough during my physical and treated me as a patient and not a number. I had a few medical concerns that we addressed together so Kim and I created a game plan to help me with those. She also gave me undivided attention during my appointment. She wasn't in a rush, or make me feel like all of my questions were a burden to her. I'm glad I established myself there. It's also very convenient since I live in Northern Rio Rancho!

This place is horrible, they cancel your prescriptions every six months in order to make you come…read morein for a "general visits". The industry standard is 1 year. I've always had my prescriptions filled for one year for the meds I'm on. When you run out and they can't get you in for 2 weeks, guess what? They still won't fill them. BEWARE

Alysn Thal is the best Family Practice Physician I have been treated by in my 81 tears. She is…read moreintelligent, highly capable, and highly compassionate. I could not ask for better. She saved my life eight years ago. I have no doubt that she will keep me alive and healthy for another 10-15 years. Thank you, Alyson.

I really, really wanted to get my family's medical care in Corrales since we live in Corrales and I…read moregave Dr. Thal the benefit of the doubt so, so many times... But her medical practice is not patient-centered, it is Dr. Thal-centered. She does not respect her patient's time or schedule, only her preference for doing things. She is on auto pilot. I have a really busy schedule and have told her I cannot have a one-and-a-half-hour wellness check, yet she insists I stay the whole time, sit there, and listen to the same schpiel every single time. Word for word. I could recite it back to her. And it is not tailored to me. My 17-year-old daughter is told the same exact things. It has become a joke in our family. She refused to shorten the visit and got angry with me when I told her I only had half an hour once. With all this time spent, you would think she would know my medical history and me like the back of her hand, but she absolutely does not. Or at least she would have time to find answers or suggestions with helpful direction whenever we come to her with questions, because we are paying her an extra concierge fee on top of health insurance and co-pays, but she definitely does not. And the one time I did have an out of the norm issue at an appointment she talked me out of doing anything about it because she was sure it was nothing and IT WOULD TAKE A LONG TIME.

Horrible customer service, avoid if possible. No one seems to care, I needed a simple refill and…read morethat is more than anybody can seem to handle. I just want my blood pressure medication. I'm not drug seeking. Why can they not refill my blood pressure medication?

Staff at the desk is friendly. Communication with the…read more doctors, not so much, especially when they tell you one thing and put another on your chart. Attempting to reach them later gets you an attitude even if you're in distress. This is one of several issues with Presbyterian emergency and urgent care services, at this point you'd have to drag me in. I'm going somewhere else, I don't want to have to worry about if they actually care.

It is my understanding this Dr. Is deceased. It's too bad as he was an excellent doctor.read more

I was looking at the reviews and all these negative ones first of all don't fully make sense, and…read moresecond seemed fake, but I kinda got the gist of saying everyone there was rude and that they don't answer emails, the phone, or call back voicemails. HOWEVER, I was recommended here by my sister in law, and I've been there a couple of times and they all seemed really nice to me and they've answered me when I call or called back when I leave a voicemail so idk what all those people are talking about, I know that their hours I very inconvenient and these people probably called while they were closed and that's why no one answered but idk I'm not that person ‍. Regardless they all tried to handle my needs as best they can based on what symptoms I explained and expressed concerns about my only problem is with pricing because I don't make a lot of money and have a hard time saving enough money to pay for things like this but that could go for any doctors office. But so far they're not like Presbyterian where your doctor says your bi-yearly check up can be done over the phone, so you do that and pay for it and then in a few months or the next year they want you to come in person or else you're not allowed to have your prescription for your rescue inhaler, as if your asthma having status has changed even though you still need it when you have an asthma attack. They are not an ER so don't expect them to just take you in on the spot without an appointment. They're open 8-5 Monday - Thursday and they're closed for lunch hour (12-1) last I knew of.

I'm so disappointed in the lack of concern from the workers here. This is the worst primary care…read moreplace I have ever been to. they don't care about people and don't answer voicemails or the phone if you call 5 times or sometimes not even then, even though they are supposed to be open! They make up new policies and don't inform you until its to late! they laugh at you on the phone when your expressing concerns. they dont care about you! dont go here if you value your health!!!!!!!!!!!!!!!!!!!!!!!!!!

Called weeks in advance to make an appointment…read more Show up for appointment and no one even had a record of my call. Kinda hard to believe since this was the only office I had called since it the only in network location by my house.

Just recently moved to NM, our pharmacist suggested Dr. Robak. The staff was very friendly, very…read moreclean environment. Dr. Robak was very knowledgeable, he listened and really paid attention to our medical history, very thorough. The appointment was not rushed and I felt like he truly cares about his patients. I would highly recommend this Dr. I am so glad we found him.

Recently, my hyper-pigmented Age Spots have become more noticeable, thinking I had possible…read moreMelasma. After my consultation with Gabe Pacheco he determine my skin type/3 Could benefit from Photofacial treatment that target pigment under the skin's surface. 2/treatments in,noticeable improvement and reduction appearance of discoloration of age dark spots. Highly recommend there TriBella Treatments for optimal results.

Please if you're smart stay away from this establishment I had heard stories and now I know they…read moreare true I was there today for my annual wellness checkup and the gentleman that runs the place came in smelling of cigarettes sat way across from me he's not even a certified nurse practitioner he does the Botox injections and owns all the different little urgent care and the travel agency and investment company and The med spa no wonder why he cannot keep employees there he could care less that I was there I told him I had hurt my neck and I can't hear very good out of my left ear he starts to tell me I do not need a referral everything is referrals these days through United healthcare it was a big ordeal for him to get up and look in my ear that's when I smelled the alcohol stay away from this establishment find a more professional individual R.A. SKY