Very nice place to live. There is plenty to do and family friendly. All the employees are very…read morefriendly and helpful. The location is great too. It is close to everything you need. There are themed events throughout the year that brings all the residents together.

Hello and good day, Happy New year!!! I moved here from Washington and booked a Hotel for a month…read morein hopes of finding a place to call home.... One week to thanksgiving it was, aimless I did roam... In my travels I went through an upscale neighborhood next to a golf course and flew my drone, So peaceful and serene was this going to be my new home???? I saw a sign which did say chateau knoll Staff was friendly and quite professional in addition to efficient, clean neighborhood, low crime. You know where you can leave your car running with the windows down, go inside have breakfast forget about your car come out 3 hours later and it will still be there. Caring, proactive community a wonderful place to call home..... Safe, secure, clean, affordable with all the amenities one needs to succeed. Hiking, walking, shopping, fuel, highway access, parks, golf, restaurants, everything right around the corner....

Dishonest & unprofessional management, horrible maintenance, lawn care & snow removal. The upgraded…read moreapartments are very poorly constructed, visible 2x4 boards throughout, holes on the wooden stairs. Know you won't get your security deposit back even when a new tenant moves in 2 weeks after you move out of a spotless apartment.

I really liked living at this complex. They were really good about getting issues resolved (I had a…read moreclogged drain and a broken garbage disposal), and the grounds were kept up well. Everyone was very neighborly, and the pool, although small, was never too crowded. The apartments themselves were pretty basic, but roomy, and they are pet friendly, which is nice.

this place is located in a great spot! other than that the place is alright…read more management will try to squeeze money out of you when you leave, charged us 20$ for laundry cards that i already bought from them. also charged us 15$ for them to clean the freezer because it apparently had 1 spec of dust inside. also took our whole deposit changing a spotless carpet plus made us pay extra, then before we even got a bill sent us a letter saying pay us or we'll take legal action. paid rent on time every month, never had an issue. dont matter how well you clean up they will find a way to charge you so in my opinion dont move in.

I lived in these apartments with my girlfriend for a few years…read more Pros: Great Location, Fairly Quiet, and Pool & Sauna Cons: Maintenance not resolving issues which led to us being charged more upon checkout to replace carpet, community laundry units, a poor excuse for a workout facility I would not choose to live here again in the future

If you are thinking about moving here don't! All the Springs cares about is taking your money in…read moreany way that they can, they do not care about their residents at all! It all started when we moved in and found a mouse in our apartment. We are clean people so we were startled about them coming in our home. I told the leasing office and they said they would put out some traps while I was at work. After an 8+ hour work day I came home and absolutely nothing was done. We ended up buying our own traps and we ended up catching 7 mice. I told the Springs that I wanted this fixed and their response was to put lavender around the apartment and suggested a slew of home remedies. I obviously found this suggestion useless so after going back and forth they finally found that the mice were coming through the dryer duct. Now we have recently moved out and had to break our lease because I had to move to Tennessee for work. I told the springs 6 months before we moved that we were planning to move in January but didn't have an exact date since we were searching for a home. The Springs requires a 2 month notice to break the lease. When we found a home a few months later we told them the date but they stated that we did not give them a 2 month notice although I did tell them we would be moving more than 6 months before. This caused us to pay for 2 months of rent while our apartment sat empty. Before we moved we spent an entire day cleaning the apartment. My jaw dropped when they charged over $340 for cleaning fees, our security deposit only covering $300 of these fees. When asked what could possibly cost that much they said it was carpet cleaning and sent pictures of the items in the apartment they cleaned. It was 4 items, 3 crumbs in the dishwasher, a bit of dust on the ceiling fan, and a quarter size of residue in the fridge. All of which would take less than 10 minutes to wipe. This somehow cost over $250 for the cleaning company. When I called the leasing office they even stated that they agree this was crazy but it was what they were charged for by the cleaning company. At this point I didn't care about getting my security deposit back but the fact that they were charging me $40 seemed like a low blow. I would never recommend some one stay at these apartment. Steer clear of this place and save yourself the extra money and their lack of compassion to their residents.

The management team is always nice, the maintenance team is very responsive, the property is always…read moreclean and it is a very good neighborhood/up and coming area of town to be in.

This apartment complex is very poorly maintained! In the winter they don't shovel the sidewalks,…read moreand In the summer they don't mow until it's out of hand. There is usually police on site daily. They have garbage all over the grounds that they let just blow everywhere and into the neighbors yards.

Terrible Grounds Keeping, Trash blowing from Apartment complex into neighboring yards & The Police…read moreare constantly showing up on premises.

Absolutely horrible place to live. The elevators had issues the whole time I lived there. The fire…read morealarm constantly goes off for no reason. The water bill doubled in price for months because of a building leak that tenants had no control over. I had multiple packages stollen. The office manager said you couldn't hear the train--blatant lie. I asked to be put on the waitlist for a garage spot when I moved in and then the office manager sent out a general E-mail to everyone instead. You can't control when the A/C and heat go on. Last spring my apartment got up to 84 degrees before they turned the A/C on. Then in December the heat went out and my apartment dropped down to 60 degrees for two days. I had to keep calling to bug them to get it fixed. Run far away

When i first moved here, I thought it was doable.. but no! The management is nice, helpful and…read moreNylah does all she can to keep things moving forward, but she doesn't open the place. The maintenance people are quick to come check on things as well. BUT if you live on the river side of the building there's a HORRIBLE buzzing noise that started last year when they replaced the boiler in the basement. It sounds like cicadas and kind of eats your brain after a while. It's also haunted LEGIT and honestly everywhere is haunted but this is kind of next level.. there's no luggage carts so you have the stolen grocery carts in the lobby (okay... at least they have those), I could go on and on but I won't.. I live on the NE corner of the 15th floor in a really cool 1bdrm loft, it's gorgeous when you look at it.. Thought i was getting the deal of the century. Lots of Windows, cool view, square footage.. but seriously.. Not the deal of the century AT ALL! I'm moving out, do yourself a favor and don't get suckered into moving in.

I rent a storage unit in Blue Grass at City Center Storage. I've had this unit for 15+ years and ,…read morefor the most part, have had few complaints. In the last year I have tried unsuccessfully to get the security lights replaced. The complex is completely dark at night. I have made several calls but get no action. I now have another problem with a faulty roll-up door. After spending over $10,000 in rental fees, it would be nice to get some attention.

I would like to thank Steve Henson...He made sure everything I needed fixed..even roof and leak I…read morehad..was fixed...I am extremely happy of how he took care of me..Thank You Alot!..I appreciate you all...

This is one of the hidden gems for housing downtown Rock Island. Great property, nice units, close…read moreto everything including transportation. Peggy, the property manager, is practically a hero to everyone in how caring she us to her tenants and neighbors. Makes it really feel like a neighborhood.

Used to be one of the better places in Rock Island to live, but now it's turning into just another…read moreRock Island crawl space. Noisy tenants slamming doors at all hours, no respect for anybody else. People fighting in the hallways at all hours. On-sight management in "on site" for about 2 hours every day. Fitness room is a joke since most of the equipment is broken or falling apart. Computer room is locked and unusable at all times. If there are parties in the party room, you can't use either door to come in and must walk clear around the building to get in. You have to pay to park in the parking lot, but if someone is in your parking space, nothing is done about it. Don't move here.