Great place to live! The staff is so friendly and constantly goes above and beyond to make each resident happy! I love that we can have pets here and that it is all inclusive! I wouldn't live anywhere else in Brockport! read more

I would definitely not recommend this place as an option for an apartment, not even for a student. I ended up living in the apartment building for two years, and not only was it disgusting when I moved in, they also wouldn't give me my full security deposit back. When I called to find one why the full deposit wasn't given, they said they had to reprint to walls in my bedroom. I have dated picture showing that I never left the apartment in such disrepair. The property manager sent me back a email with pictures showing a wall with marks on it, there was also no way of knowing if it was my bedroom or not. Also, there are plenty other apartment buildings in the area that are way nicer, and a hell of a lot cheaper. Be aware of this awful apartment building. read more

I have had an awsome experience with The Brock so far! A lot of the negative reviews come from when The Brock was under previous managment. Laundry is now free, the internet is uprgraded, and the furniture has been replaced. The new front office is great and I have been recomending that my friends move here from on campus since there is a lot more freedom and the pricing is much more affordable with more amenities. read more

ATTENTION; New coming freshman, transfer students, and residence in the Brockport area DO NOT SIGN A LEASE WITH THIS COMPANY. They are completely in it for the money and will charge you for every cent they can get. I was a resident here when it was first called The College Suites at Brockport for a year and my roommates and I enjoyed our residency so much that we decided to commit to another year lease. After the suites were bought out by a new company and was renamed The Brock, our feelings for the suites completely changed. I used to enjoy living here and the previous staff was very friendly and kind. Don, the previous management, was always there to help with any questions you might have had and always had his door open. However, ever since the complex has been taken over, I feel I had been taken advantage of as a tenet. Aside from rent increasing 12% and being told the lease would only increase, it went down 10% a month after I signed. I have experienced management and janitors letting themselves into my locked apartment while I was sleeping, in the shower, and even when I wasn't even home. These people have the freedom to walk in and out of your apartment whenever they see fit without even introducing themselves. They are incapable of scheduling anything and actually getting it done on time and they lack in keeping their tenants informed. Myself and other tenants have experience faulty appliances. In my last year at the Brock my room alone needed the refrigerator replaced 3 TIMES. We lost all of our food all three times and wasn't reimbursed for anything we lost. I had to move everything from the floor of my apartment and leave for an entire day when they resurfaced the floors and when I called them at 5pm on that day, I was informed that they didn't get to my room so I would have to wait another week... They walked into my apartment one day told me I was getting a new roommate in less then 24 hours. No email, no call, and barely even a warning. After those 24 hours of concern and confusion passed, I still had no roommate. I waited 3 days to finally walk down to the office only for one of the employees to not know what I was talking about and then other to tell me that they moved the girl to a different room. The manager is almost never in the office to answer questions and when she is, the door is closed and no one is to speak with her. Even the employees have to email her even if they are a wall away. Prices are never set in stone and they change almost monthly. These are only a few things that I experienced while living here but I could write a book. My point being, this apartment was supposed to be my home away from home. I used to feel like I was cared for and then it is all about the money. I'm happy to finally be free of this burden, I would advise against living at The Brock unless you would like to experience the same disrespect. read more