I was very impressed with the high level of care provided to my mother during her rehab stay. The…read morekind and compassionate staff went out of their way to make sure it was a comfortable and safe environment. Thank you and I appreciate all your extraordinary service.

the care , had sometimes wait hour or two to go. some of the staff was not nice. food not good…read more have teeth problems they didn't until a few days before I left attempt to do anything about it. to feed me food I vould chew. lost 14 lbs. husband had to keep bringing me food. sometimes they only fed only have a little bit. I was glad I went home . only two people were really good to me. the ot and the assistant pt. was glad to go home . never again.

Need to relocate my grandmother, for the amount of money that is being paid........... not…read moreenough staff .. management was very rude. The food service and meals really need to be reviewed.

I have worked here for almost 15 years and I can attest to the amazing community that The Village…read moreis. The services are incredible, the staff is dedicated and compassionate and the community itself is beautiful. It's literally a resort for seniors. If you want variety and choices for you or your loved one, this is the place.

Looks great, people were nice..... but!.... MY GRANNY fell down the stairs because they were to…read moreslippery. Did NOT like that and neither did she. Please get better janitors to dry the stairs. Extra: granny's wheelchair broke while she was in it.

Canterbury Woods in Williamsville is a CCRC and serves residents who are totally independent to…read morethose who need Assisted Living, Skilled Nursing or Memory Care. A person must be at least 62 to be accepted and must come in at the Independent level. There are several financial packages available. Whatever the rental cost of their apartment in Independent will be the same cost if the resident requires any of the other services as time goes on. In Independent Living, where I am most familiar, meals are provided in two fine restaurants and a cafe, and weekly cleaning is provided if you want it. Many people compare the living culture here with that of a cruise ship - there is access to a pool with a daily aqua aerobic class; yoga classes, balance and other exercise classes are available as well. There are also art classes; assorted classes in various topics by resident college professors; and to top is off there is a theater where professional and amateur performances are readily presented to the community and residents needn't even going outside. There is also a convenience store manned by volunteers and a Weekly Happy hour with music, wine and snacks. There is so much more! In my opinion after living here for eight years, I think it's a fine place to retire!

Emeritus is such a wonderful place. The staff is extremely friendly, warm and welcoming and the…read moregrounds are so clean. The rooms are modern and residents are allowed to have pets which is a nice plus. The food is delicious too. I would absolutely recommend people to this place.

On a recent visit to Western New York State Veterans Home I was totally impressed by both the…read morefacility and the staff. I later learned -- and was not surprised -- that according to US News and World Report it has an overall rating of Top Performing. (126 beds and state owned for veterans' and their dependents since 1995) The exterior is home-like and welcoming with interesting paths, walkways, benches, statues and gardens. The hallways are bright and cheery, alcoves and rooms offering everything from windowed puzzle or reading room for one or a few people to the obviously popular Liberty Lounge with a music activity about to begin. The halls were busy with a mix of staff and residents with places to go. It was incredibly cheery feeling, fresh and clean smelling, with apparent great care taken to keep it that way. I've visited a number of care homes and this one is hands down, top of the line. Here's a salute to these good folks who served our country. I'm happy to report they are clearly in an environment of respect and care they deserve.

When I visited I was greeted by a very welcoming staff. There was a homey and comfortable feeling…read morewhile there. Very good experience

From the owner: At GrandeVille Senior Living Community, adult care goes above and beyond the ordinary. The…read moreexperienced, compassionate staff at this Rochester, New York-based facility strive to create a comfortable, joyful environment where every senior can receive great care while living life to the fullest. As a licensed adult care community, GrandeVille Senior Living Community proudly offers a wide range of services depending on each individual's needs. From memory care, to adult day care, and short-term stays, their 140 bed facility is the perfect place for any senior. They offer 24-hour emergency care, delicious meals and snacks, and housekeeping and laundry services. Plus, their campus boasts an on-site medical clinic, beauty shop, barber, pharmacy service, lab service, podiatry service, and physical therapy; tenants have immediate access to the things they need most. Apart from great medical care, GrandeVille Senior Living Community concentrates on offering plenty of entertainment and activities. Knowing that recreation and social activities are essential to overall quality of life, this facility keeps an active calendar with various events like ice cream socials, musical concerts, card games, devotion services, and exercise classes. There are plenty of scheduled outings as well so that residents and day care attendees alike can travel together by bus to the grocery store, library, or post office with the help of watchful staff members...

The hardest thing to do in life is to place your parents when you feel it is time. We have my…read morefather living in independent living and my mother in memory care. We are very pleased with the facility and the employees that work there. They are special people and we are blessed. The food is very good and the daily activities and events are what gets us through the day. They have music that puts my mom in a happy place. The campus is very clean and decorated for every season. The campus is beautiful in the spring and summer with outdoor gazebos. They also have onsite doctors and and rehabilitation if needed. We know when we leave them for the day that they are being taken care of. I would recommend Fox Run to my family and friends.

This facility wasted our time we came out from California brought my grandmother in did a tour with…read morethem, and they discriminated her for being blind. We were told by Elizabeth that they would accommodate her never once was told that she needed three years of financial to cover the cost of this facility. Elizabeth told us that we would be able to help her pay for this facility week did the application submitted her statements, explain to them that her caretaker stole from her and for the first month we would help out Christine Avoided my calls my emails and made every excuse not to take my grandmother in. Please be aware and make sure when you do contact this facility. Ask all the questions before they waste your time and avoid your phone calls and emails.

Even though the restaurant has limited hours, you can find a variety of things that are sure to…read moreplease. You are even allowed to BYOB, since the bar is closed. Not many places offer that.

Great Italian favorites done in a very unique way, particularly the chicken Fancaise and Masala…read moresauce. Large portions and classy atmosphere but never pretentious. Aside from Italian Chef John grills a lovely steak and on occasion they still cook up a stellar prime rib. Don't be confused because the restaurant is part of the Chateau at Heritage Square, a catered living community for active adults 55 and up. It is totally open to the public.