Just a follow up review on my carpal tunnel surgery, which took place 13 days ago. I'll have to say it an exceptional experience with Dr Bronstein and the affinity surgery center that he is affiliated with. They did an outstanding job and prepping me for the procedure from start to finish and I can't believe that it's been 13 days and I have pretty well full use of my hand now. They gave me some exercises to do for the first two weeks and now I have a new set indefinitely. You are prepared and talk through every part of your surgery process. Today a lovely young girl named Teresa help me out during my appointment and this is exactly the kind of service y'all receive when you choose Dr Bronstein. I was referred to Dr Bronstein by three different ladies that he operated on and I'd like to reach out to all of you who are getting this review and tell you of my experience so you will be able to choose this Doctor! read more

Let's start with the basics; "First, do no harm." Dr. Olivia's office is LOADED with harm. It's a negative space; everyone, literally the entire office vibe is "negative." Lots of "don't do this" signs in the place, so you know what I mean. It required 8 weeks to get an appointment. 3.5 hours in the waiting room (Arrived @930 for 10 a.m. appt, 30 mins early per MD request for paperwork). @1145, dr. says we can be seen, but then sez Xrays for my hand from Simon Medical weren't "good enough" so she set me up for in-house Xray. I have bone-on-bone wrist pain, and the Xray tech grabbed my wrist very hard, without notice nor permission. She pulled my hand hard and when I muttered "f**k" from the pain, she tweaked at me for expressing pain in my own way. I didn't yell, didn't direct it at her, just the pain from her mistreatment. Then, the doctor finally came in, more than 3 hours after our arrival. First words out of her mouth were to castigate me for muttering a curse word out of pain while in Xray. She also cussed me out for not filling out that I'd experienced leg and back breaks, neither of which have any bearing on my wrist. She then tells me I'm "bone-on-bone" and arthritic. Thank you for telling me what my GP already told me. I was already aware of that; I'm looking for SOLUTIONS, not a re-diagnosis. She's a pill-pusher and was surprised that I didn't want hydrocodone or oxycodone. I don't take meds that make me dumb and dizzy. She thought that odd, and said so. She offered up a wrist brace that "you should go buy on Amazon." My GP told me I'd be certainly requiring surgery. She informs me that he's wrong, she doesn't believe in surgery, and believes in holistic medicine with a brace on 8 hours a day and if that doesn't relieve the problem, I should return. She was flat, no personality, made me very angry at the 3.5 hour wait and the Xray experience with no apology, no commentary other than to treat me, a nearly 70-y/o person like a scolded child for cursing when I experienced unnecessary pain from a "nurse." I failed to mention their building is mis-labeled, so one has to walk around the entire building with poorly labeled signs. They're very aware of the misdirection; the signs indicate as much. They're not new signs, so rather than fix the signage, one is expected to park two lots away and walk around. Once home, I did something new; I asked a friend to help me with ChatGPT, and I asked it to help me with solutions for bone on bone arthritis based on the notes I got from dr. olivia. ChatGPT gave me FAR more information, useful information, and gave me options she didn't mention. It's EFFING UNBELIEVABLE we/I paid over 300.00 for a 4.5 hour experience, entirely negative, got zero results from the doctor, chewed out because I was unhappy my damaged, visibly bruised hand was jerked around by an Xray tech, chewed out because I didn't list a broken bone from 25 years ago, no where near my wrist. Lots of negative energy in this place. This entire office defines "sh*tshow. Won't be returning. Second worst medical experience in nearly seven decades. In summary; - 3.5 hours from arrival time to see Dr. - Xray tech was abusive. - Dr. offered no solutions to pain except "buy this on Amazon" - Non-communicative staff. read more

Absolutely disgusting treatment from both the office staff and the doctors. They are rude, have no bedside manner, and honestly make you feel like they couldn't care less about their patients, even when the patient is a CHILD and in pain. They don't call back when they say they will, and their communication is horrible. My daughter was referred to them by her pediatrician, and nobody bothered to tell me that because she had been seen ONE TIME by a minimally invasive hand doctor, they would no longer see her. How does that even make sense? If that doctor doesn't accept my insurance, how is that our problem? What exactly are we supposed to do? The entire situation was handled terribly, and the way we were spoken to and treated was completely unacceptable. I'm actually glad I found out in the beginning how terrible this office is before my daughter ever had the chance to be treated by them. I would never want my child in the care of people who treat patients and parents this way. read more

I've been seeing Dr Bronstein for several different hand dilemmas and I really appreciate his expertise. His business model attempts to be as conservative as possible and I feel confident that whatever he feels is best for me is the course of action I would take for myself. I'm in the middle of a trigger finger situation and I look forward to my next appointment with him that will determine surgery or not. Update coming shortly !!! read more

Dr. Wang and her staff are amazing. Dr. Wang clearly explained my wife's situation and the treatment plan. It took 2 steroid injections to resolve the issue. Dr. Wang is compassionate, understanding, and an excellent Doctor. Thank you. read more

I am a past patient and Dr. Bronstein performed carpal tunnel surgery on my right hand? They scheduled my surgery promptly, my wait time in office was always minimal and the billing was accurate. My aftercare went just as well. read more

Could possibly be the worst experience ever at a doctor's office. Didn't bother reading op report, took grays but never mentioned them

His staff is very accommodating, nice and empathetic. The Doctor came in early to treat me for an injury and came up with a plan to treat me without using surgery. He reads his office emails so he knows what is happening and needed to treat me, and does it with respect and a smile. He has treated me for Carpal Tunnel and Trigger Finger on both hands. Every time it worked out great and the rehab facilities are great. I would highly recommend his services. read more

2025 Update- ended up having surgery on both wrists to release carpal tunnel pressure. I love Dr. Wang! I've had several PTs tell me they always see great results from her. read more

Andrew Bronstein, MD - Orthopedists Near Me - Las Vegas, Nevada

Not sure of all these negative reviews because my experience has been very positive from the front desk to Dr Wang to Mimi who handled all my disability paperwork . Dr Wang did my surgery, still recovering but there physical therapy department has been amazing. read more

I saw Dr. Wang for surgery on my fingertip that was amputated at work. I was referred to her after being taken to the ER from my work place. I had an open fracture and needed some grafting done as well. My finger has healed better than I expected...it looks like a finger even with a nice new nail grown out!!! Her knowledge, skill and professionalism were outstanding and I highly recommend this Hand Center and Dr. Wang. The staff were wonderful and very accommodating. If you are looking for and need a hand surgeon, I urge you to make an appointment with Dr. Wang, and you will have the best outcome possible. PS- I have TONS of photos from the ER, throughout the whole process and the final results, but only this one would upload. read more

Andrew Bronstein, MD - Right after surgery - Orthopedists Near Me - Las Vegas, Nevada

Had a great experience with Dr. Bronstein and staff. Staff was professional, experienced, extremely helpful and pleasant to work with. Dr. Bronstein was very friendly, professional and dealt quickly with my "trigger finger" issue, 2 shots later and today back to 95%. Great experience and shall return as needed, highly recommend this practice. read more

BEYOND frustrated! Called last week, and the person I spoke with said they did NOT take my insurance. Today, I look on my providers list, and they're on it! I call back, and the same person says, "oh, it said we don't take HMO." I told her I specifically told her it's EPO, and she said, "oh, let me speak to billing." 20 minutes later she says, yes, the DO take my insurance, but I have to call to get approval for any work done. I ask her, doesn't my insurance apply to the initial consultation, and she says, "we need a referral." I tell her i HAVE a referral, and she says they don't have it, and she asks if the doctor faxed it. I asked her, "don't you KNOW if they sent it?" She says, "hold on," looks and says, "oh yes, we have it." OMG THIS IS SO FRUSTRATING! Seriously, I haven't even made an appointment, and I'm already beyond frustrated. read more

If I could leave zero stars I would. I had an appointment at 9:10am, showed up at 9:05am. The paperwork was easy enough. Went and sat down. At 11:12am I was still sitting in the waiting room. I don't know about you, but my time is valuable and I can't sit in the waiting room all day. That's why we make appointments. I asked for a refund on my copay, which she wanted "billing to do later". But I insisted she have them do it now. They then charged my card again for the $50 copay. They did get that fixed. But two hours in the waiting room with no communication about the wait is totally uncalled for. They need to get their office in order. I will not go back or recommend them. read more

Front office staff acts as God and the gestapo and won't even schedule an appointment to see these doctors without documents that my insurance company does not even require, as I am with a PPO. They obviously do not care about people, nor need the money. Guess I dodged a bullet with this one. I was seen many years ago, and was told I could have carpal tunnel, guess we will never know, because they want all records that they could easily get. I deleted all info because why would I keep info on a doctor that sees you once and wants to cut when I was in no pain. Ridiculous! It's all about the almighty dollar. They won't even let me talk to the doctor or give me his contact info. Their doctors need to know how they treat prospective clients, unless they don't care neither. Don't worry, I know people and I will be contacting this doctor eventually about his office staff that are paid minimum wage and can't think and don't care about people nor the businesses they represent. They should be ashamed of themselves for even working in the service industry. read more

The staff don't respect their patient's time! My appointment was 2:30pm and at 3:30 I have yet to be seen. Finally done after 4pm. Was told about the new people they are getting on staff so maybe it's a growth communication problem. I did encounter some attitude but someone said it had been a hectic day. read more

First of all, Diana whom is front office was great and did what she could provide info that was within her reach. After my experience I went on to read reviews on Dr. Wang and it seems I dodged a bullet but still this was a waste of about 6 weeks just to be told that Dr. Wang will not help. Apparently she does this often. Long story short....Dr. Wang denied the transfer of treatment for my 15 year old son who has a scaphoid fracture. At the time of injury, my son had just lost his insurance through his father so I was a cash pay. We saw an highly recommended Ortho upon injury and cash paid all visits. Unfortunately the ortho that treated him initially did not specialize in hand surgery and referred to hand doctor after It was determined that surgery was necessary after 3 months in a cast didn't work. The young lady who relayed this to me was unable to tell me exactly why Dr. Wang denied seeing my son. Is it that she isn't confident in her ability to perform the surgery? I mean after all; she is a hand surgeon. I absolutely felt like because my son recently got Medicaid insurance, she singled him out just because she could especially since I was told I could be a cash patient with Dr. Bronstein but he's booking out through March..I was also told that in about 3-4 weeks I could be a cash patient of Dr. Wangs but they are in the middle of changing an office policy and I'd have to wait for that to occur first. I mean I don't get it. She is in network for his insurance but denied treatment after taking a look at his records. She told the receptionist to refer me out to another surgeon who does not even take his insurance. It just so happened that the name she provided was the same name that was on the previous doctors recommendation only because at the time we were a cash pay. I was told the surgery would cost 8-10k and initially I was on board with it until I lost my job and had to get the insurance. I was hoping I could find a trustworthy hand surgeon for my son who was in network and that seemed to be Dr. Bronstein after my initial research, however upon calling in, I was told Dr. Wang is the only option due to his insurance. Dr. Bronstien does not take Medicaid patients. I expressed my worry since my son is young and I just wanted to ensure his surgery went well. The receptionist assured me that Dr. Bronstein over sees Dr. Wang and my son is in good hands. Anyhow, Apparently Dr. Wang doesn't accept Medicaid patients either yet they are both in network. If Dr. Wang doesn't feel confident in her ability to perform the surgery I wud have much rather been given the truth although that def can't be it since they said I could cash pay after policy change in a few weeks.. I spent about 5 weeks of back and forth with this office, explained my desperation and worry for my son but apparently compassion isnt the name of the game. Thanks For your help and overwhelming compassion Dr. Wang. read more

I really love my experience with the office. I had Dr Olivia wang work on my case for carpal tunnel and tenysovitus. I have gone to other hand surgeons in Las Vegas in the past and canceled my surgery appointments because I didn't feel comfortable with the other doctors. When I first met Dr Wang. She is very knowledgeable and made me feel comfortable and at ease that she knows exactly what she is doing. It was such an amazing experience I went back two weeks later and got my other hand carpal tunnel done. read more

Andrew Bronstein, MD - Three weeks after - Orthopedists Near Me - Las Vegas, Nevada

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5 stars for Dr. Andrew Bronstien! We came here many times in the past couple years and while we almost always had to wait longer then I'd like to be seen,...the bottom line is I don't think there's a better hand doctor in Las Vegas! I feel lucky we where referred here! Thank you to Dr. Bronstien! read more

Waiting almost 2 hours to see a doctor. If I was this late, they would charge me however as a patient, I am still charged and no apologies. If they know they are running late, why not just text the impacted patients! read more

This place is absolutely amazing from the front desk staff all the way to Dr Bronstein I had a surgery performed on my thumb and everything came out amazing I would definitely recommend this place to anyone True professionals and was a blessing to have such a amazing dr that took pride with his work Dr Bronstein has definitely mastered his craft Blessed and abundance always read more

was referred here by my high risk OBGYN, so I didn't call around or do any leg work to find this place which is nice when resting up to have a baby. The wait for an appointment was not too bad, about 2-2.5 weeks so I can't complain. I was hoping to get in while I was pregnant to have steroid injections done because of the pain but they were not able to get me in and they were booked solid, but not that's not their fault, so no problem there. Wait time was about 45 mins total to see the doctor, instantly got x rays to rule out anything further before proceeding and that was quick and easy as well. Nice staff all the way around. I was able to get my injections done same day which is five stars by itself. When it got to the point of getting the injections done, Dr.wang was informative and answered anything I needed. Unfortunately this is where my appointment went sour. After she finished the second injection or was finishing ( can't remember exactly ) She made conversation by asking if I'd received my vaccine yet - which no big deal it's a conversation starter for some. I told her no, and left at that but she kept going and questioning why after I told her it was personal preference. Instead of stopping there she brought my child into it and told me that it was approved and how her colleagues and her were able to read, and so they got it. This came about 20 mins after teasing another patient for being afraid of needles saying "that's probably why you're not vaccinated, because you're scared of that needle" and then tried to push her into it as well. If you want to ask about someone's choices, please respect them. I understand this is a touchy situation for everyone, but we all have our reasons. It should not be a debate- or anyone's business why or why not. I will not be recommending this office to anyone I know. read more

This is such a corrupt practice. If you want to make an appointment, you have to give them a deposit of $500; then, after you see the doctor, they will tell you how the service was. They cannot even give you a minimum. How physicians are legally allowed to do this is beyond comprehension. read more

Went in for a knee injection. Everyone was great. Dr Debiparshad was great. All the staff was friendly, helpful, and professional. Aubrey at front desk, Jessica pre op and post op nurse, Cici operating nurse, and Tish Operating room tech. Recommend this surgery Center everyone. read more

Dr. Wang and the staff at the Bronstein Hand Center were so friendly but professional. I had a very short wait time and the physical therapy was at the same location. I had broken both wrists in a fall which healed quickly. I highly recommend her and will use her again if I have future hand issues. read more

Stay away .. I called to make an appointment and the receptionist was very rude and hang up on me.. then I called and asked to speak the the manager who was even worse and didn't want to take my complaint about the rude receptionist and hang up on me as well... very unprofessional.. if o could give 0 star then I would .. read more

The waiting room experience was a little long but Dr Wang was great. She was direct, efficient, and answered all my questions. I appreciate that. read more

Had appointment for 3:20 got here at 2:55. It's 4:30 and I'm still waiting. This is my 3rd visit and they repeatedly make mistakes. They over book appointment and can't seem to keep things straight. Before the surgery, Doctor saw me in between patients and was with me for 5 mins and scheduled my appointment without telling me or explaining what was to be done. That should have been an indication but I was in pain and just decided to go forward with the surgery. I don't recommend coming here. PLEASE look for another place or get second opinion before just going with it. Im still having pain from surgery that was done in December. read more

Dr Wang and her staff are incredible! I had an issue with my left hand that might of had to require surgery. In the meantime, they couldn't of been more hospitable, professional and prompt with my visit. Dr. Wang was able to figure a different course of action, and took care of the issue, in office with xrays/labs and consultation- Wish all medical offices were operated this way. read more

Billing Persons are complete idiots. Office manager isn't much better avoid this place at all cost. Dr should take a good look at all the bad reviews and take notice that there obviously is a problem with his staff. I could go into detail about my experience with this office but I'm not going to wast my time. Overall horrible experience with them. I will never use this office ever again. Bye !!!! read more

I am so thankful I was referred to Dr Bronstein. Another Doctor wanted to preform surgery when it was totally unnecessary. A simple shot completely alleviated all my pain !! Best Doctor highly recommended. read more

Buckle up folks! This was a doozy. I initially called to set up an appointment and got Mei__a. I'm keeping her name private because the internal staff can identify who I'm referring to as she's the primary point person when calling the office. Her: (usual greeting) Please hold. Me: Sur- Her: (Places me on hold for 6 minutes before coming back.) Have you been helped? Me: Actually, no I've been on hold. I just need to set up an appointment. Her: Can you hold a moment? Me: Sure....but am I able to make an appointment with you when you return? Her: Places me on hold for another 16 minutes. (Yeah, I was reading an article so it wasn't INITIALLY a big deal.) Her 16 minutes later: Have you been helped? Me: Nope. Still waiting to make an appointment. Her: What's the problem? Me: (Thinks to self- is this how we're assessing health needs now?) Well, I'm having an issue with my (body part/joint) and feel pain when I move in a certain motion. I would like to set up an appointment if that's ok. Her: Well that's weird! Humph. Huh. So when you (repeats exactly what I said again) you feel pain? That's REALLY weird! Let me place you on a brief hold. Her after another 2 minute hold: Hello, have you been helped! Me Silently screaming into the abyss and wondering if Ashton is going to jump out and tell me I'm being punked: No. I've been talking to you wanting to make an appointment. Can you help me or not? Her: Where were we? Me: The (body part) pain issue? You said it was uh weird? Her: Oh Yeah. That's sooo weird. Me internally boiling: Seriously? Mei__a, have I called the right place (because I'm repeatedly being told my situation is "weird") and you keep placing me on hold. Now, that wasn't the most frustrating part, but since this has already run long, I'll just summarize by saying I hung up and found another provider. I'm very happy with the doctor and the care I'm receiving. read more

Bronstein Hand center does not know how to keep a scheduled time. I had an appointment at 12:45 I got rescheduled for 8am and now have been waiting over 2 hours to see the doctor Olivia wang. I would find any other doctors office besides this one next time. Highly unprofessional read more

I highly recommend Dr. Bronstein!! I have had multiple surgeries on my hands and wrists and the latest one on a torn tendon for my thumb and the success on my surgeries are always spectacular. As a working musician, I am always extremely nervous and concerned about my ability to play the guitar following these surgeries and it also helps that Dr. Bronstein in a musician too, so not only are his excellent skills as a surgeon important but his understanding of what i will be facing during the process and recovery is a great addition to my comfort level. His staff at both the office and the Affinity Surgery Center are excellent, efficient, and caring! Thank you all! Again I highly recommend Dr. Bronstein read more

I was referred to this clinic by my neurologist who based on the test he did was convinced that I would need carpal tunnel surgery. He tried to make me feel better by letting me know Dr. Bronstein did his wife's surgery also. The few times I went there the waiting room was extremely crowded but it's a doctor's office so sort of expected. On one visit upon check in the receptionist let me know that the doctor had an emergency and gave me the option of rescheduling and I appreciated that courtesy. Although my neurologist thought my test results meant surgery ASAP, Dr. Bronstein was more conservative in my treatment and basically just provided me with information, exercises, and tools to alleviate my issues and so far I am happy with that. read more

Fantastic surgeon and he genuinely cares. His staff is also great. Had a complex finger surgery.

So far i am very pleased with the results of my hand surgery. I was diagnosed with carpel tunnel and trigger thumbs. I had had one hand done and although i did not do well with the anesthetic, my hand is doing better already. I have to have the other hand done in 2 months. The only thing that i was surprised about is that the doctor recommended to have the surgery at Affinity Surgery Center. All of the staff was great - especially Joanne - the pre op nurse, but i wasn't told that the center is not approved by my insurance until the morning that i checked in. That was a surprise. But great care and results so far, except for the billing surprise. Ask all the questions before your surgery. read more

I'm upset with this office! First time visiting there I was waiting 2 hours after my appointment time !!and came out of pocket 300$? Second time I was waiting "only" an hour.. they don't value their customers time and obviously they have huge lack of organizational. Not recommended read more

I had some pain in my wrists, really intense, after having my baby. Dr. Bronstein knew exactly what I was talking about, suggested injections, and six weeks later I still have no pain. Going in for a follow up today! The staff was incredibly nice and patient. My daughter dropped her pacifier, and one of the nurses actually washed it and brought it back to me while I was in the waiting room! I don't know why this place has gotten Poor reviews. Everyone was incredibly nice, patient, and accommodating. I do however find it ironic that they want you to fill out paperwork manually at a hand Center! But what's the other option?! Overall a really good experience, with results better than I expected from the Procedure. read more

To Madison the phone receptionist: It's pretty obvious that you hate your job by your snide phone etiquette. Treating people like they are stupid when they are in need of medical attention is pretty pathetic. Maybe you should seek work as as a farmer or a fisherman because working with PEOPLE is NOT your strong point. I had to cancel my appointment because I don't want to look at your actual face. read more