Swan had very poor communication skills. I drove 4 hours to get my eyebrows done, for him to just…read moreturn me away for arriving 10 minutes late due to MULTIPLE accidents happening on the freeway. He blamed me for not "planning". My initial confirmed appointment time was at 5PM. I live 100 miles away and Google estimated it taking 2.5 hours. I was able to leave work early for the day of my appointment, so the day before, I asked if I could move my time to 4PM so we could finish earlier. He said yes. The day of my appointment I left my house at 1PM. I texted him at 1:30PM after I got onto the freeway and Google updated my time of arrival to 4:54PM (basically 5PM) due to gridlock traffic, he gave no response. After 4 hours of battling traffic, I was stuck behind more slow traffic on the two lane highway that leads to his location in Hemet, the new ETA was 10 minutes after my appointment time. I texted him at 4:50PM letting him know that I would get there in 20 minutes (5:10PM). He suddenly bombarded me texts saying that I should've rescheduled if I knew that I couldn't make it, and that he had been waiting since 3:30PM. I was in traffic when he texted this, so I called him immediately because I'm like 10 minutes away at this point and just drove 4 hours. He ignored all 4 of my calls. I finally get there at 5:09PM and call again, he finally picks up. He meets me outside and leads me to his salon. He starts berating me and saying that he cant do my eyebrows, I should have planned better and other clients come from LA and are on time. I explained that there were multiple accidents and Google changed the time of arrival while I was already driving. I told him that my original appointment was at 5PM anyway, I only changed to 4PM because I was able to get off work early. HOw can I plan for multiple accidents after leaving 3 hours early already for the (4pm appt), without the accidents I would have been there at 3:30PM. So he calms down after I explain all of this, and he acts like he will do my eyebrows. He keeps throwing sassy comments like, "oh I see you had time for makeup". Even though I put on makeup at 6AM for work... Then, after I explain what I want for my eyebrows he says, "Oh, I'm not sure if this will work for you, a pencil will give you the bold look that you like, the tattoo will fade away" Basically making it seem like his services are a waste of time and money ($800). Even though I sent him photos of my bare eyebrows and what I liked a month before and he said that he could achieve that permanently with only a color enhancement in a few years. Then he draws on a template eyebrow and I said that I liked it and lets do it, and he says, " you can draw on your own eyebrow and I can just tattoo it on, I've never drawn an eyebrow like that in my life"... It was a basic eyebrow. Then he says, yeah unfortunately I wont be able to accommodate you today, you can reschedule. Why would I reschedule and risk this happening again, its not like I can predict accidents. And that was that, Wasted half of my day driving for nothing.

I don't know why my previous review isn't here but DONT GO HERE!!! First visit is all good and…read moreamazing. But once you go for touch up Swan basically just filled my whole brows in. Smh and then when asked to come in he doesn't have anything available which is not true cause I had someone pretend to make an appt. Pls do your research and read all the reviews. I've got messages about even worse experiences than me. One about how he shouted at her to get out! Because he didn't like that she wasn't happy with his colors he had

acilant job iwent fast time she doing good job she open on time new i went every tow weekread more

She always does my brows great I go here every time :) highly recommend !!!!!!!!!!!!!!!read more

I have been coming here for quite some time and have always loved the service here . I always get…read moremy eyebrows cleaned up but when I want to try something new they always accommodate and give some feedback which I greatly appreciate. I would definitely recommend coming here . The atmosphere in here is always kind and welcoming

Very nice service and liked how my eyebrows turned out. Super clean and really took their time.read more

Betty ruined my nieces hair right before her Prom on Saturday!…read moreDO NOT RECOMMEND BETTYS HAIR SALON NOR BETTY HERSELF! She needs to learn customer service and how to treat people telling us we are never happy and just want to complain! $180 for a horrible job. Save your money go ELSEWHERE! My nieces asked for light brown not ORANGE! Learn how to color hair if you're going to have your own salon! What a Rip off!! Look how she responds to comments on Google beware she doesn't care if you are happy or not. She said if you don't like it too bad. Who does that as a business owner!? My niece was crying and NOT happy like she claims. My sister reached out to her to fix it and she said my sister needs to pay $100 more she is well aware of my niece not being happy but she is playing stupid!

Betty does great work! She's such a sweet lady as well, always making everyone feel comfortable…read moreand welcomed in her salon. I highly recommend Betty's Hair Salon!

Very welcoming, great, GREAT customer service!!! Lily killed my pedicure in the best way. I really…read moreenjoyed it. My nail technician was really personable with a beautiful personality and did a decent job in my full set. However, I believe she is young in experience and it showed in her work. It's NOT BAD and I will continue to patronize but in comparison to techs with a lot more experience you can tell the difference. There's multiple techs so please try! Bonus, the owner is THE BEST!!! She engages with customers very well. She's so down to earth. It's a young shop with tons of potential and I love that for them! Please patronize, the experience was really good.

This is very good my girlfriend loved her nails and I loved how the place look and the customer…read moreservice and very nice.

Amazing customer service, very attentive and great work ethic. It has a very clean and modern look…read more Went in to get skin tags removed and was amazed of the outcome. I truly recommend you making an appointment and checking it out, you are going to love the attention from the moment you step in the door. Will definitely be back soon

This is my second time going to Sabrina, she has a beautiful, calm setting studio. She is very…read moreprofessional. Studio is clean and neat. Lashes come out beautifully, and lash retention is great! Did brow lamination for the first time and love how they came out. Overall great services and great prices.

I have gotten two services from beauty X Sab and I just want to keep coming back! She gave me my…read morefirst experience with lashes and I honestly felt like a million bucks! She worked around my schedule (mom of 4) and was so accommodating. My lashes lasted a solid 3 weeks and fills were done in no time! This evening I had a luxxe facial and my skin feels like a newborn baby. Its feels so soft and clean. I'm literally glowing. The experience was relaxing and I got a goodie back to take home to help with my problem areas! Sabrina offer a lot of services and I'm excited to try her other services in the future.

Salwa is the best, she us friendly & has the best customer service…read more I've been coming to her for 2 years already & she has my eyebrows shaped perfect!! I have referred so many other girls to her as well.

I definitely recommend Salwa she did amazing on my eyebrows! Super clean, quick and she's super…read moresweet i'll definitely return