Over priced, plants die quickly, staff doesn't help - go to Fellys instead. Avoid this garden…read morecenter with all costs - not worth the drive , your time or money

They created building code violations with the nearly 100 tons of dirt (6-12" depth) of soil…read moreremoved across the back of our yard. They were supposed to fix drainage in our yard, they made it worse. The sketch was a drawing and not to scale... Especially after they removed so much dirt... When questioned, only answers given to us were not able to be backed up by industry standards. All four professionals we had take a look after the disaster was started shook their head and one was so disgusted squeezed us in between his projects that fall so we wouldn't have to go through winter with the mess Schonheit created. They might be fine with plants, they should stick with plants and stay away from hardscape & definitely don't hire them for larger projects.

Your employee named Ezra was one of the kindest most thoughtful men I've ever met. When he saw me…read morestruggling at the pharmacy with my cart and credit card, he actually went and bought a bunch of red roses at Walgreens and handed them to me. Clearly, he knows what a difference kindness can make to an old woman, And derives great satisfaction from making other people happy. Whoever gets his Fellys deliveries or his flor work is lucky indeed.

Beautiful flowers and plants and pleasant shopping there on Nesbitt Road! And I rather support them…read morethan a national chain. However, their cashiers had NO clue about the sales being conducted on perennials and annual flowers. Before the first one rang me up, I reminded her about the sales, then assumed she'd know their percentages. When I got the receipt and saw no discounts taken, I asked again. She realized she "forgot" to apply them. A second cashier studied the receipt, yet doubted I really had bought 3 of things, so I had to ask my husband to go retrieve the box he had already carried out to the car. Neither staffperson could manage to honor the sale prices or figure out how to apply the discounts, so just gave us one plant free out of exasperation. We spent over $100 there. If you go this week (June 9th), snap a shot of their sales signs on your camera so you can "prove" to the cashiers there's a sale on.

BEWARE. They charge a $75 consultation fee that is NOT refundable even if the customer has to…read morecancel (in my case I canceled 3 weeks ahead of time) PS- after I complained they refunded my money.

Ganshert did both hard scape and landscaping in my yard last year and it is even more beautiful…read morethis year than it was when they put it in. Sean is an incredibly talented landscape architect and brought my vision for a park-like setting and gorgeous curved patio to life in my challenging little near-east side yard. We get daily compliments from people walking by about the yard and the plantings. Fairly priced and just wonderful work!!

Nice idea of a business - woman-owned, seemed very knowledgable about gardens and plants, was very…read moreresponsive to giving a quote. Then it all fell apart -- weeding cost $75 per person hour, and weeds were left everywhere. When we called about it, they came to look and said all the weeds must have grown back in the time it took them to get out to see it. Then our fall cleanup -- clocking in at $2400 -- left leaves everywhere and plants untrimmed. When we asked for them to do the job properly, they came out, said it was too windy and that must have blown the neighbors leaves into our yard, declined to do more, declined to acknowledge they could have done better, and knocked some money off the bill. So it only cost us $1600 to do a job we could have done ourselves in a couple of hours. Don't waste your money here -- you'll waste a lot of it.

I contracted with Avant early spring of 2019 to install some small berms and rockscaping in my…read morefront yard (about 40x12 ft). The planning and installation went well even though it was a rainy season and the installation got delayed until November 2019. This spring after waiting all winter, I was eager to install some plants as the rock work looked great. One thing I didn't anticipate is that previous to their work I had a layer of black plastic down to kill weeds (plastic had been in place at least 20 months). Even though there were some holes in the plastic the soil was now microbe and invertebrate poor because of the solarization. I reached out to Avant to consult and Becky has been very responsive and helpful in working with me with plans to amend the soil. So even after Avant's project was complete they continue to be supportive and responsive in making sure their customer is satisfied and the garden is healthy. Thanks AVANT!

My lawnmower wasn't working very well. I took it in to see if it could be fixed. I didn't think…read morethey would be able to fix it for under what it is worth. Well I was surprised they were able too. I was very impressed with the service I received. They also cleaned it for me. I will be back for sure. Good work Honest and trustworthy what more can you ask for.

Many times this place has come through on the order. In the…read morelast year I've had excellent customer satisfaction with this place. Last Friday a special order was placed with a Monday (next business day) assured item being ready for will call. Come Monday I drive 25miles across town, which is also the exact opposite direction my job is located. So actually a 50mile round trip added to the 40mile trip I was going initially. I receive a report that the trip was wasted. Why? Because the guy who took my order and payment wrote MINNEAPOLIS as the destining for pickup. So I'm assured it will be redirected back to Madison Wisconsin. Tuesday. I didn't drive to the place on Tuesday, I made a phone call. My wire is now in Milwaukee still, I was informed that instead of the wire being sent all the way, they would reissue the order FROM Milwaukee and send it west, 70miles right Madison. But someone again messed up. Wednesday? Sure. Nope. It still wasn't here yesterday. At least not in the morning. So another wasted day. Finally it's Thursday and my wire is in my hands. Not a word of apology or any kind of acknowledgment that it took literally a full week. I'll of course allow myself to get over this irritation but it really does feel like I am a nothing of a customer. There are four other electrical suppliers on Madison's east side that have been doing business with, and one I only very recently became aware of on my western side of the city is gay I'll very likely establishing a business relationship with in the future.

This Ace Hardware is a newer addition to Cross Plains, it opened in 2022. You cannot beat the…read moreservice at this store! The team that manages this store is beyond helpful. I have made at least 20 visits to this store since opening and have never been disappointed. During our most recent visit, we were looking to purchase 2 gallons of flat paint to match the paint we started, they were no longer carrying this sheen. The manger called local Ace stores and is driving to Deforest to pick up a case of flat paint for us. This is service that seems above the expectations.

Called for refrigerator diagnostic/repair at 1pm on a Friday, they weren't sure they could have…read moresomeone come until Monday so didn't want to promise it, but were very pleasant when I said I was going to call around and see if someone else could come. Couldn't find anyone else, so called back at 3pm on a Friday afternoon figuring I'd live with Monday. By that point, some other things had finished up and so Naomi juggled some things and had someone at our house by about 4pm, had the replacement part they needed with them and had a refrigerator that was about to go through a weekend w/out repair fixed. And it sounds like the technician was nice, too. Really good service !