Uggghhhh! Bugs! They can make life miserable and expensive for any homeowner or apartment dweller…read more In my case I own a condo. I'm one of about a hundred units in quite a few buildings spread over several acres of lush lawns, manicured landscaping, and even a lakefront and dock. Yeah, I know, it's nice! Like most condo owners, everything outside is taken care of by my condo association. That includes bugs which is where I want them to stay instead of in my kitchen! My association has used these fine folks for quite a while. They spray and do other buggy stuff outside several times year. They take care of fire ants and all the other multi-legged nasties that Florida has to offer. In all the years I have lived here, I have never had to have them come inside to eradicate any invading monsters! I would call that five-star performance!

Bug Runner is an extremely competent and honest business. The prices are fair and the work is…read moreexcellent. He is reliable and polite. I am so thankful I found him.

Yikes, I've got termites!…read more A neighbor of mine said, "If you live in Florida; It's not if, it's when!" For me, it's now! My condo building has four units. The guy at the other end had termites. My condo association freaked out, along with me, and treated the entire building. The good news was it was an association expense, so I didn't need to take out a second mortgage! These wonderful folks went on the hunt. It was war! They drilled holes all around the outside of my building and squirted in termite killing gunk. Some of the holes were so deep they needed a passport as they traveled into China! BTW- Those Chinese folks don't have a sense of humor when it comes to termite gunk! Next, they came inside. Yikes again! They pulled up carpeting and drilled holes and squirted again and again. I gotta say, it was disconcerting to say the least. Throughout it all these folks were pleasant, professional, and completely determined to vanquish the enemy! So, the battle was fought, and these guys were like a Seal Team of commandos! Unfortunately, when it comes to termites, you need to wait a while to see if the war was won. I'm confident but as the saying goes, "Trust but verify!" I'm confident but I'll be keeping and eye out for these insidious little monsters!

Everything went great. The technician was very friendly and professional. She seemed to really know…read morewhat she was doing.

We moved here permanently about two years ago. We started working on the yards and noticed some…read moreants hills, with little ants and some holes with nasty looking fire ants. Not wanting them in the house nor bothering our dogs was not sure who to call. I saw a Haynes truck just down the street, so walked to chat. Long story shortened, they sprayed the yard a couple of times. No ants. Set up a schedule and have not seen a pest since!!!!!

The tech Joe was great! Pleasant, fast and informative. He even had the ability to come earlier…read morein the day and called to make sure that was ok rather than just showing up early. Very good pricing too for our maintenance. A+

We haven't used this service in over a year, they showed up and sprayed our house. The really bad…read morepart of this, the service guy left our gate open when he left- we have two big dogs. Orkin -you get one star for serving our house... free!

You're better off with a local exterminator who truly builds a relationship with its customer and…read morediagnose problems in a timely fashion as well as a working diagnosis. Bugs never truly went away, customer service aint it. It hit a point where my exterminations were telling me about back of house issues and to stop calling for etas or else they are being constantly checked on so then in turn you have poor service cause they are trying to be in and out to get to the next house. Ive been on Medical Leave since October, they have been showing up to my house and trying to talk to me through my fence over NINETY DOLLARS. They tell me every-time they'll leave me alone until Im back on my feet but Im still getting calls, people at my house, and mail all over. The customer service agent "Justin" started to get dismissive and try and get me off the phone when I was trying to get them to stop coming to my house, they are the ones bothering me on a daily basis. Update a day or 2 later: still calling and harassing me, its hit the point Im irritated and they refuse to listen to reason what so ever and instead want to collect on my disability checks. Justin cant do anything but put a "notation on my account" and John the servicer doesnt care what so ever. Hes been reading my messages but is failing to respond upon request. How can I be harassed everyday but then when I message and need an answer no one is there?

If you want zero bugs and peace of mind, Heartland Exterminating is an amazing service that…read moreaccomplishes just that. While the old company sent a tech in to weakly spray the baseboards while saying anything to anyone, like, say, "Have you seen any bugs?" Heartland, on the other hand, took notes to where sitings have been and found out exactly where they were hanging out. And they flushed them out in one day. So, if you have zero tolerance for bugs, Heartland Exterminating is definitely who you want to hire.

Took care of my RAT problem! Would suggest that they provide a hang tag that indicates a visit by…read morethe service tech, including what service was provided, what the tech found, and any recommendations. Very assiduous in dealing with problems. Thank you!

Truly they do a great job talking you up and resolving the issues. That is all they are great at. I…read moreown a 3Bed/2bath home, and they will come out charge you $1,100.00 back in February 13, 2025 to put some screen up on all the holes, degrade you as a young homeowner, saying "you need to repair better", and then set some traps up and will come back and check on them for a bit, then get inconsistent. My wife finally got tired of calling and requesting service. I'm tired of it, and I know the head person will say oh email me and I will get this resolved. I don't want to talk to anyone or want help with more visits from your company. Refund the money and walk away. Don't call this company they become a waste of time. Update: as mentioned the head boss would contact me and they have immediately after posting this. Truly just refund my money and leave me alone.

They ask for way too much information to answer a simple question. You do not need my address for a…read moresimple question. I canceled their service and the final bill is 175.00. They are a rip off and totally unnecessarily aggravating to deal with. I'll pay this bill eventually but they are more of a nuisance than the bugs.