I was in the adult unit of inpatient mental health services. The staff are generally quite kind and…read moreaccommodating. However, there was no compassion for me when I had a panic attack over getting my blood drawn. The phlebotomist held my arm down and did the blood draw mid panic attack while I was crying for him not to. As someone with past sexual trauma, this was quite triggering and you'd expect those dealing with patients to be more trauma informed, but I guess not. They also put me on new medication without informing me what any of the possible side effects would be or even asking me and have been known to do this to patients.

Handicapped automatic doors at Building D Imaging and Medical do not work properly at 7 am. This…read morehas been an ongoing issue for months. Sometimes they work. Sometimes they do not. This is not fair for people in wheelchairs or people pushing the wheel chairs. UPMC should have the resources to address this issue. This has been an ongoing issue for months. It is a known issue by hospital staff. Response to Business Manager: I filled out the form you mention before and heard nothing from UPMC. I outlined the concern here. Main entrance to building d off Sherman Street where multiple handicapped patrons visit hospital daily.

Lisa who we dealt with for our prescheduled covid testing was great!…read moreStep one: preschedule your test date and time Step two: show up to building E on time Step three: call them to check in while remaining in your vehicle Step four: they will tell you who to watch leave so you know it's your turn to go in Step five: wear a mask in and get quick swabbed It doesn't take long and isn't painful. Don't be scared, they are comforting and gentle. At most it's slightly uncomfortable, but fast. I highly recommend.

I had to go to this hospital's ER while vacationing on the lake. I cannot begin to express how…read moreimpressed I was with every single member on staff. Ashely, Courtney, and Julie went above and beyond and got me through one of the biggest phobias of my life, with the patience and grace of saints! I will be forever grateful for their kindness and I wish I had the kind of care back home, as I did here.

Front desk personnel are very kind. We just went in for Covid-19 testing, but were very pleased…read morewith how they handled it all. They gave us the rapid test first. If that was negative they also used the traditional test because it is more sensitive. Presently they have some good staff working there.

My care provider was extremely condescending and viewed a parasitic infection that I was scared of…read moreas a psychiatric break. Never have I been so humiliated !! I felt angry and cursed on my way out!!

I was a patient for close to 30 years. I was always treated conscientiously, with caring and…read moreprofessionally. Dr. Persia, Josh, Ruth, Steph, Cindy, etc. are wonderful people. My whole family has been treated there and are fully satisfied.

i had a very poor experience with this practice. Arrogance is common among medical professionals…read morebut they take it to a new level. While this might be tolerable in competent medical professionals, they do not rise to that level. I cannot recommend this practice, there are much better options in the area.