Needs to return phone calls and follow up with customer concerns when they really need assistance.read more

I pre-paid and registered for the BLS class. I was eight minutes late so they canceled me and kept…read moremy money. I understand if they have a strict policy for being on time even though they were only two people in the class. to keep all of my money is completely unacceptable. I would not recommend this company to anyone at any time ,even an emergency. If you have other alternatives, please choose another company.

This company offers a class CPR/BLS THE CLASS IN TOTAL IS $110.61 $79.00 for the actual class & $29…read moredollars is for a book that they make you buy that we never even took the plastic off the book never used the book one time !!! when you're paying for the class online it specifically says do not checkout without paying for the book. I took the class two weeks ago and we did not even open the book one time we did not use the book at all for anything during the course. I asked the instructor for the class Why did they make us buy this book if we weren't going use it she did not have an answer for me so I am putting this review out don't buy the book you don't need the book just pay for the class!!! I feel like buying the book is a Moneygrab!!!! and that's really really unfortunate that they would do that. The class is expensive enough as it is.

LifeSaver CPR/Cascade Training Solutions…read more. I've had classes with you guys many times over the years. The Instructor's are always good but the classes seem blah. Today was different though. Holly was so knowledgeable and explained things in such detail. I am usually in class every two years because I have to be, I don't interact. Holly made class interesting and fun. Her personality is bubbly, she's funny I couldn't help but blurt out all the answers because she was so on it with her explanations and visuals. I mentioned to her after class that she was honestly the best instructor ever. Pretty much the whole class agreed. I've wanted to take ACLS and PALS but dreaded the blah of it all and doubted that I would even retain the smallest bit of information. I plan on signing up now, looking forward to learning from Holly. Cascade you outdid yourselves hiring this amazing Soldier Medic! Go Army! Thanks again Holly, you made my day! Never left the Hilton bragging about how amazing my BLS course was until today. Please don't ever leave- and Thank you for your service. 68W's Rock!

I regret wasting my time and money on Safety Training Seminars, and don't waste your time here!…read moreTheir slick website advertised a full AHA Heartsaver CPR & First Aid course, complete with same-day eCards, student discounts, and a Low Price Guarantee--but this turned out to be false advertising. As a college student, I believed I was registering and paying for the AHA-certified course. I completed the online modules and in-person skills test only to discover I'd been actually switched and enrolled in a generic "STS CPR & First-Aid" class--not the promised AHA Heartsaver course. Then came the gut punch: they wanted an extra $40 for the exact AHA certification I thought I'd already purchased. It felt like a textbook bait-and-switch. What's worse, their checkout process did not clearly communicate there would be a hidden add-on. Everything suggested the full AHA package was included. Their deceptive tactics ruined what should have been a simple and transparent process. The lack of transparency is downright unfair and unprofessional. That said, I must give credit where it's due: their team refunded my initial payment, and Danielle from customer service was at least pleasant and responsive. But being nice doesn't excuse their misleading practices. If I'm going to trust a CPR training center, I expect honesty--especially when it's advertised so prominently on their site. If you need the legitimate AHA Heartsaver CPR & First Aid certification, PLEASE SAVE YOURSELF and go ANYWHERE else. Safety Training Seminars' misleading marketing and hidden fees cost me both time and peace of mind. I can't imagine recommending them to anyone

Accessible content and straightforward skills lab with helpful feedback from their computer…read moremanican. Room was stocked with hand sanitizer, alcohol spray, and gloves. There is even a ring doorbell by the manican, so that you may contact the company for help/assistance. The computer manican with feedback for chest compression depth, compression rate, and breathing volume and rate were very helpful.

I do not recommend this establishment at all, employees are very rude and honestly it feels like…read morethey're trying to set you up for failure. You cannot be one minute late because they will close the door in your face, they saw me running to the door and still closed the door on me. If you are trying to get your certification for CPR I recommend to get it at the adult school on pacific ave, they do it once a year usually in the spring at no charge. Also if you need to take DUI classes, you can go to ARC (209-464-7627) in Stockton they are very nice people that actually want to help you. Remember you have options and do not need to settle for less.

I always renew my CPR & first aid training here the staff is always super friendly. I have taken…read morethree classes with Paulette and she is just great! She makes the class fun and also makes sure that everyone is fully understanding what she is teaching. I would totally recommend the safety council!