Cathy is a great, friendly hairstylist. My whole family has been going to her for quite a while…read more I've only had my hair colored by her twice, I believe, but she did a great job and I've seen coloring jobs she's done on other people and she's really, REALLY great at it and choosing a color that will look good on you. She's always pretty busy, so obviously much of Crossville agrees with me. :)

Moved Crossville in February and I have been driving back to Atlanta to have my hair done. I have…read morebeen with the same Salon for 25 years. Finally said enough and booked an appointment here with Megan. I was 10 weeks out so my color was atrocious. Megan was good about asking questions and making sure she understood exactly what I wanted. My cut and color look fabulous and I'm very excited to find a place here! Great work for a fair price. The salon however, is worn hard and looks rough. This is not the place to go for tranquil time and to be consumed by a relaxing environment. However-Megan is very skilled and I left feeling wonderful! Great value and a wonderful person!

I've been searching for a haircut conducive to our new RV retirement lifestyle and finally I found…read moreAlyssa at New Roots who not only gave me the perf cut for being out in the wind but she tackled my head full of cowlicks and performed magic on the color correction catastrophe from a previous salon. It's just so amazing what she did with highlights and lowlights to give my hair a smooth transition to colors in my natural hair color I can't stop checking my new hairstyle in every mirror I pass. Alyssa thank you so much. Wanda Cronauer, Crossville

Taylor is an absolute gem! After another salon wasn't able to achieve the color I had been wanting,…read moreI was starting to think it just wasn't possible. Taylor took the time for a thorough consultation, listened to exactly what I wanted, and even did test strands to make sure we had the right plan before moving forward. Her attention to detail, knowledge, and commitment to getting it right completely set her apart. She never rushed the process and made me feel confident every step of the way. The results absolutely exceeded my expectations--I'm obsessed with my hair! The color is vibrant, dimensional, and exactly what I envisioned. If you're looking for a stylist who truly cares about her clients and takes pride in her work, Taylor is the one. I'm so thankful I found her and can't recommend her highly enough. It was not just a color appointment; it was a full transformation. The fact that she preserved depth at the root while getting those vivid purple and magenta tones to show up without looking flat or muddy is !! And the layered cut to give my wavy hair volume?

Had a pedicure and fill and the girl was awesome. The address is not correct so call before you go…read moreif not from the area. I would come back if I'm in Crossville again

Great service, nice people! I would recommend these ladies for a great salon experience.read more

I am new to the area. I got lucky and they had a cancellation when I had called to schedule an…read moreappointment. I went in and was shocked at all the colors to choose from. This is a husband and wife owned shop. Tom took off a old set of acrylics. He filed soaked, filed and soaked. He didn't just pop them off like other places, I have gone to in California. He had done such a wonderful job, my actual nails under neath looked great, so instead of getting a new set of tips, I got an acrylic overlay on my nails and gel polish it cost $55. $10 to take off old set of nails and $45 for new. Tomorrow will be week 2 and they look great still. I made an appt. in advance for next time. While I was there. Mya did 2 pedicures and both ladies seemed very happy. I'm shocked someone would give them a 1 star for turning them away. I would much rather have amazing clean service, than to be told to wait while other clients are rushed out. I highly recommend you make an appointment show up on time and you will love them both!

Walked in. Dead quiet. Awkward. 2 employees. Fully booked so I was turned away, oh well what can…read moreyou do?

Made an appointment yesterday for today. No problem. I was ready earlier than I thought I would be…read more- called to see if they could take me early. No problem. Lenny did my pedicure and he did a great job. Gentle, nice massage, good products. I'll be back.

My wife said they were super gentle and did an amazing job. I called them and they got us in with…read moreout an appointment. Really nice place.

MC Nail and Spa did an outstanding job on my full set today! very friendly workers and overall a…read moregreat experience! the design was on point and exactly what I wanted! atmosphere and vibe was great as well! Thank you MC nail and Spa -Karlee

I hate to be leaving a review, but I mentioned I would. This is my first review ever…read more They do not have a refund policy! Therefore if your service gets messed up or you get injured, they will not refund your money. I went to get a pedicure yesterday because I am constantly on my feet and knew I had calluses built up on my heels and big toe. I had a limited amount of money but knew I wanted to get a service done. I asked about an acrylic manicure and was told it would be $53 and a basic pedicure - which I was told would be $35. I wanted to be able to tip them so I'd thought about which service I wanted to get. They started on my pedicure. They were all very nice and accommodating. The pedicure started and I felt comfortable. Towards the beginning of the pedicure, she used the yellow pumice brick and started on the top of my feet and applied too much pressure or used it too much on the top of my toes. I know how a pedicure works, but the placement of the pumice was incorrect. The cuticle softener ended up reacting weird with my skin and caused hives to develop on my feet. I felt stinging but kept quiet because I didn't want to offend her. Like I said, she was very nice. She started removing what felt like an ingrown toenail/shaping my toenail. Assumed to be routine in a pedicure. I am familiar with the process. I ended up bleeding she had dug so deep. She used the pumice on the top of my feet and recommended a higher level pedicure to remove calluses. They do not include callus removal in the basic pedicure. I said okay, that's fair. Let's do it. I upgraded to the gold where hot stone was included. I decided to treat myself. Gel polish was an additional $10 I believe the gold tier pedicure was $53. Maybe French tip was $5. I don't know where the $5 came from. Total was $68. She was gentle and cleaned my feet well. I felt happy with the result enough to not mention the discomfort I felt throughout- my fault. I should have spoken up at the time My intention of this review is to let people know who come to this nail salon to be aware of their lack of refund policy, their deflection instead of accountability when improper use of their tools happens, and finally when the owner reaches out to figure out what happened, placing blame on the client, mentioning "if we refunded all the services that went wrong, we would take a loss" and initially assuming "maybe the client did something for their service to go wrong". Just be aware if something goes wrong, they will not take ownership and try to fix the issue. You be the judge - should my toes look like this? My big toe is infected and I am missing skin from multiple of my toes. Super sad.