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    The Christian Handyman

    3.7 (3 reviews)
    Open • 8:00 am - 8:00 pm

    Services - The Christian Handyman

    Door installation

    Drywall installation or replacement

    Drywall repair

    The Christian Handyman Photos

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    10 years ago

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    The Window Experts - Beautiful window replacement and installation

    The Window Experts

    (3 reviews)

    Eastside

    I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

    Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.

    Champion Windows and Home Exteriors of Ft Worth - They don't know how to measure. Picture is of the incorrectly sized window that they installed.

    Champion Windows and Home Exteriors of Ft Worth

    (34 reviews)

    Far North

    I bought my windows maybe 10 years ago from Champions with the guarantee from the salesman that…read morethey had life time warranty on windows and screens. Believe it or not I kept the original contract. This started in January but I had a runner on my sliding glass door break. Well they had several excuses why they couldn't get that railing in and I waited and waited and waited for the right parts to come in. Excuse after excuse and was finally satisfied because they had an older door come in and they could use the railing on it. After all this time I said bring it. They did and I have to say they did change out all the screens and Dewayne the installer did fix a window that wouldn't go up very well and was very good at his job. Overall I believe the people that work for Champions are good people and want to make things work but I believe since they have been bought out that the company at the corporate office is running the Champion side of the business in the ground. So no I wouldn't recommend Champions because it took them 3 months plus to get things done and if I had to settle for a quick fix no telling how long it would have taken if I had insisted on the right parts. Oh by the way you have 135.00 service fee which I had no problem paying if the job had, had the right parts and I wouldn't had to settle for used parts. Just being totally honest here but I don't think I would consider Champions for my window needs.

    WARNING: Please think carefully before spending your hard-earned money with Champion Windows…read more My family has been dealing with an extremely frustrating warranty issue with Champion since May 30, 2026, and the experience has been nothing short of a nightmare. We purchased a Champion steel entry door in May 2018. On the morning of May 30, 2026, my brother opened the door, and the outer pane of the decorative double-pane glass suddenly shattered into thousands of pieces. The door contains decorative iron detailing between the glass panes, and the shattered glass created a significant safety concern. On June 1, 2026, I contacted Champion to initiate a warranty claim. I was informed that no appointments were available and that someone would contact us during the week of June 22. Unfortunately, no one ever reached out. In July, I followed up to check on the status of the claim and was told that Nicole would review the paperwork and contact us to schedule service. When Nicole finally called, she incorrectly stated that the glass components were covered under warranty for only five years. Thankfully, we have retained our original warranty documentation, which clearly states that the glass components and glass frame components are covered for 10 years. After I provided a copy of the warranty and photographs of the damaged door, Nicole acknowledged the coverage but informed us that we would need to pay a $250 service fee for a technician to come out and take measurements. By that point, it was already August 2026. A technician was scheduled to visit on August 14 but never showed up. After another call to Champion, the technician finally arrived on August 18. He assured us that the issue would be covered under warranty and that he would submit all necessary information so the glass could be replaced. Because the original glass style is no longer available and the door model has been discontinued, Champion asked us to select an alternative glass design, which we did. After another two weeks passed without any updates, I repeatedly called and emailed Nicole seeking a status update. Most of my calls and emails went unanswered. Finally, on September 3, Nicole informed us that management had reviewed the claim and that we had only two options: 1. Accept replacement glass without the decorative iron insert, resulting in a door that no longer matches the original design or appearance; or 2. Receive a refund of the $250 service fee and hire a third-party company to replace the glass at our own expense. Neither option is acceptable. My family invested more than $22,000 in Champion windows and doors for our home, and we expected the company to stand behind its products and honor its warranty obligations. I requested to speak with Nicole's manager and was provided with Shannon's direct phone number. I called and left a voicemail, but my call was never returned. When I called again, Shannon answered. During the conversation, she became extremely unprofessional, raised her voice, stated that she would personally deny our warranty claim, and then hung up on me. In other words, Champion is refusing to provide a comparable warranty replacement because the original door model has been discontinued or outsourced. Despite having a valid warranty that clearly covers the glass components for 10 years, Champion has failed to provide a reasonable or satisfactory resolution. After months of delays, missed appointments, inaccurate information regarding warranty coverage, poor communication, and ultimately a refusal to honor the spirit of its warranty, we are left with a damaged door and no meaningful support from the company. Based on our experience, I strongly encourage prospective customers to carefully consider whether Champion will stand behind its products when warranty issues arise.

    The Christian Handyman - handyman - Updated September 2026

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