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    The Classy Closet Pro

    5.0 (1 review)

    Services - The Classy Closet Pro

    Personal assistants

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    10 years ago

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    Lifting the Burden Errand & Concierge Service

    Lifting the Burden Errand & Concierge Service

    (5 reviews)

    North Dallas

    I reached out to get someone to run an errand for me. They would be picking up two tshirts from a…read morevendor and bringing them to me. The driver left at 2:20 pm and picked up the shirts right at 3:05 pm. According to Apple Maps, the vendor was a 46 minute drive away. I receive a text from the driver at 4:27 pm letting me know they had just caught a flat. I was curious since this was 30 minutes after they should have arrived. They assured me they were on the way. I asked how far they were and they said they were 25 minutes away. How is this possible when we're already 30 minutes PAST the time they should have arrived? I contacted what I assumed was customer service to ask this question and was asked "Is there not traffic in Houston on a Friday? Or period?" GPS includes traffic in the arrival time. You expect me to believe the GPS time is off by an hour? I called the driver to ask where he was so I could meet him and get my items from him. It is now 5:31 pm and I am still waiting on him to arrive to the spot HE chose to meet at and said he could be here at 5:15. NEVER AGAIN

    Lifting the Burden did a great job for me. I had a huge birthday event at my home and no time to go…read morepickup the catering food we ordered. The communication was great keeping me updated when they were at the business and when they were enroute. They arrived exactly when they were supposed to which was a huge relief. There was a slight mixup with the catering business and Lifting the Burden just took care of it and then called me to let me know the solution which was awesome. They saved me to time and aggravation of stepping out of the event and dealing with the caterer. They truly made it a simple and easy experience. I will use them again and highly recommend them.

    Visiting Angels

    Visiting Angels

    (3 reviews)

    The owner Britt Hollingsworth is horrible. He said over the phone that he took my insurance. He did…read morenot show up for patient i take.Then i had to call him the day before my surgery to make sure i had a ride to the hospital. He barley got me there. He had four days to come to my house for signatures, after surgery. And then didnt take my insurance. I had to pay out of pocket over 2,000. He was rude, accused me of lying about me taking so long to pay him. When i did not receive the bill for months. He taljed tacky , was angry. And i paid him as soon as i did receive any money. then after i told him to never contact me again. Then i asked for him to be professional and send me a receipt. He was a terrible person. And never sent it.. Do not use this service..

    I was surprised also. In first talking with him I felt like we found the right organization for my…read moresister's home care. Then the first charges happened on my card. I called him. Asked for the invoice I assumed my sister received it but I got it and then had someone else in the business look at it and they indicated I was over charged by at least 20%. But my sister seemed to like the people so we went on. This week my credit card company notified me that possible fraud on my card. Realized it was possibly visiting angels so sent Britt an email asking if they had charged the card because i nor my sister had not received an invoice. No response, but looked and my card continued to get charged again that morning. I was out of the country but called Britt since he had not responded to my email. Indicated to him that had possible fraud but he said he had charged it. I said ok but I never received an invoice from him. He said he always gets payment first then gives us an invoice of charges..... I said that is unusual. Most all companies bill the services so the client can review that charges than is paid. He argued with me and became rude after he maybe saw I was catching him in a possible unethical business practice. Any company I know would never have a problem showing the client what service is being done for the Payment. The other visiting locations in the area seem to have positive reviews reviews but this one in Plano does not. We have decided to find a more reputable service in the area. Look closely before you make a quick decision on a slick talking marketing rep.

    The Classy Closet Pro - personalassistants - Updated May 2026

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