I had a few concerns about having mold in my bathroom. I called Frank to see if he could come look…read moreat it. He asked me a few questions and told me what I could do to manage it. I'm sure it's a very common problem that I have with not enough ventilation in my bathroom. He even called me back to recommend a good caulk! It was like talking to my dad and him telling me what I should do! Such a cool dude! I appreciate you, Frank!

We had mold in an adjacent room which we had remediated but another company. This second room is a…read morecustom closet which we wanted checked by a really reputable company. Frank (the owner) inspected the area and came back with great news-we only had one spot of mold which he said could be left to dry. Total charge for the visit-free. I insisted on paying him otherwise he wouldn't have charged us anything. In this day and age that is a rarity.

Good communication and nice employees, you love to see it. I love supporting local businesses.read more

Great company. Great employees! Its always a pleasure doing business with a company that has such…read morenice employees. honesty is refreshing when it comes to having a contractor do work in your home.

TMH or Mint Carpet Cleaning is a terrible service provider. The technician who was sent to my home…read moreunfortunately had his truck overheat during the process of cleaning my home. It made it impossible to complete the task. No value for your money here. If the owner truly cared about his customers, he would spend less time berating employees and more time getting a quality product out to his customers.

Awesome company. Family business, personable service, excellent work. What they say the price will…read morebe is the final price they charge (so many surprise charges with other carpet cleaners in the past). Give them a call! You'll be glad you did! I have a sweet dog I adopted but is still learning housetraining. They worked extra to get out those stains! My carpet looks great.

I had the opportunity to observe Winston as he provided moving services for our friends that were…read moremoving. Very professional and skillful. All items were professionally packed. Rest assured that all your belongings will be well cared for.

I do not recommend them and I will not hire their moving services again, since my 79-year-old…read moremother and I ended up doing the work they left unfinished. When I hired them a week before for my move they told me that they charged a certain amount for a minimum of 3 hours of service, I told them without being an expert that that was approximately what I needed since the last move I had they had taken 2 and a half hours , so I thought it would be roughly the same. That day we agreed that they would arrive at 2 pm but they arrived exactly 20 minutes later (2:20 pm) which did not matter much to me since what I needed according to me would be done within the established time. The move was a 2 bedroom apartment (2 beds, 1 dresser, 1 computer desk and office chair, computer and printer, 1 love seat, 1 entertainment center and TV, 1 dining table and 6 chairs + 25 boxes already ready for take away) when it was 5pm (3 hours later) they told me they were sorry but that they had already worked 3 hours and were leaving. I was shocked and told them that they had not finished the work yet, that 25 boxes were missing, the computer, office chair, computer, printer, they had not carry the television either. I told them that I needed to move everything since I had hired them for a full service not partial service. I was in shock, how was I going to find someone at that time to finish the job. I was alone and my mother and I had to give the key back to the apartment manager the next day, I wanted to clean after they finished to leave everything ready that night. I asked them to please finish the job and they put on a face of displeasure, I told them that I paid them the extra hour they needed, after grumbling and reluctantly they began to move the boxes, at that point I was so disappointed, I don't have the tools or the strength to carry 25 boxes. So they stayed another half hour, until 5:30 pm and left. But they still didn't finish. They did not move the computer, nor the printer, nor the computer desk, nor the office chair, nor the television, which is quite heavy. Then when they charged me they added and charged 30 more minutes (but did not deduct the 20 minutes that were late) a total of $ 396.00, also they had already charged me on my card a deposit of $ 100.00 that is a total of $ 496.00 for a job that they did not end. If you see in their website the prices are totally different what I got charged, it said on site move for 2 movers is $88 x 3 hours is a total of $264 plus half hour $44 is a total of = $308. But I was charged for a $100 deposit plus 3 hours and half $396 that was a total of $496.00 in my credit card. For not finished job. This happened on May 4, 2021 and the move was within the same building from a 2nd floor to a 5th floor, they did not even use a truck, they just carried things in an elevator and through a corridor. Of course my mother and I had to finish the work, which took us several laps and hours of work, we finished after 9pm and we were so tired that we were not able to finish and cleaning the apartment, the only thing we wanted was to be able to set up the beds in the new apartment and sleep. Fortunately I found a person who was available to clean that night who arrived around 9pm, finished at midnight and of course we paid for her service and help. I don't know who hire movers for just a partial service, obviously if you move is with all your stuff. I work in a spa doing people service and I never do a partial work for them if they hire a service. I move several times during several years and hired many different companies and I never had this bad experience before. Hire them under your own risk if you read this. I will never need that bad service again.

I don't usually write reviews, but my experience with Bill's Appliance Service was so…read moredisappointing, I feel the need to share it. From the start, this company has been a nightmare to deal with. They repeatedly canceled appointments at the last minute, often with no explanation or warning. Each time I tried to reschedule, I was either pushed out weeks or given vague time windows that were also later canceled. There's only one technician, and it's clear they're overwhelmed, but that still doesn't justify how rude and unprofessional the phone staff are. When I expressed my understandable frustration over yet another cancellation, they actually told me I was "not being respectful." Really? What happened to listening to your customers and understanding their point of view? It's clear they don't care about their customers at all--no accountability, no apology, just defensiveness and attitude. I later checked their reviews (wish I had done it sooner) and saw nothing but 1-star ratings. It's honestly no surprise. If you value your time, your money, and basic respect, avoid Bill's Appliance Service at all costs.

In the end, it was not a hardware problem. That's embarrassing. Despite using less detergent, we…read morewere getting a leak of water from the washer. Apparently, detergents were made even more concentrated at the beginning of the pandemic. Go figure. This cause extra suds and issues. The impressive thing was the way Dakota went through the details. Showing the not easily visible water marks showing where the water came from and what could have caused it. That and a more general discussion on our other kitchen appliances was easily worth what I had to pay to get the information. As one of only two LG certified repair shops locally, it was good to see the caliber of people at Bill's in case I need to use them again. They had an appointment available in a reasonable time and we were called when Dakota was coming. It was right near the start time they had quoted me.

Needed advice and possibly professional services to mitigate odor from a slimeball Airbnb guest who…read moresmoked pot and cigarettes on our property and stunk it up. These guys helped me tremendously and took time to advise me and educate me so I could make the best decision on how to proceed. Recommend!!

Place is big, lots of machines open even when they are busy. Some machines accept credit card…read more There is also an ATM and change machine inside. With that being said, I did take away 1 star because some of the people who go here have no decorum. I started my washer and left to run errands, and when I came back literally just 30 mins after my washer had stopped, somebody took all my clothes out of the washer and left them in a basket. Talk about invasive! That is disgusting behavior. No one should be touching other people's clothes without their permission. It's not like there were no other washers open, there are literally only 3 other washers running as I type this. I can't even bear the thought of someone else's hands touching my clothes. Learn some manners, people. It's not that hard to have some respect for other people's property! Update: Took away another star. Even the owner admitted to having his own personal clothes stolen from his laundromat. Yet, he is unwilling to do anything about it. "Wash at your risk," he says. Anyway, Oasis is down the street. A little more expensive, but they always have someone working there and no one will touch/steal your things.

Worst laundromat I've ever gone to, I went today and used their bigger dryers and everything seemed…read morefine and normal. Until i come to collect my clothes and within it i find a DEAD MOUSE that seemed to have exploded to due to the heat. This to me is disgusting and incredibly unacceptable.

Jeff and Judy are fabulous!! So so friendly! I definitely would recommend them. They respond…read moreimmediately and do a great job! I have had to call them twice and each time, they were there in no time. I can't tell you enough of how great they are.

Amazing services from the 1st call till they left my home. I called 10+ companies. Some went…read morestraight to VM, others went to a calling services, & a few answered. Alpine being one of the company who answered when I called. I'm not leaving a VM & I don't want to talk to a answering service. Alpine wasn't the most expensive & wasn't the lowest cost. I always look for the one in the middle. Jeff was great & efficient at his work. Him & his wife were great. They did a great job & the carpet looks awesome.