We breed Golden Doodles. After their heat, things can get very messy. We have three large "My…read morePillow" dog beds that needed a good washing. Soap Box extra large washers and dryer were perfect. $4 to wash each one and $2 to dry each one. However the equipment wasn't my inspiration to write this review. It was the employee, Cicily. Somehow she could tell I was a Laundromat novice. Maybe the awkward way I was inspecting the washers.... She walked me through what machines would be best for certain loads, how the machines operated so I knew how to use them, and especially her willingness to go the extra mile. When she discovered what stains I was trying to get out, she grabbed some peroxide and showed me how to apply it. I will visit a business based on my needs, but when one offers an experience that make you feel they really care about you, I'll find reasons to come back.

I've been going here for a couple weeks and today I guess I parked outside of the parking…read morespot--another car was parked the same and I didn't even think. I came out after doing my laundry and my car was booted. The employee there wasn't at all understanding and just said if he made an exception for me he would have to for everyone. I saw no signs outside about booting. He told me he would only take $60 in cash. I said I would never return after this and he only said, "I'm sorry". That's how much they care about their customers or customer service. Apparently this is how Soap Box makes their money, no warnings or help just charge you $60 in cash. I feel very taken advantage of.

I had an alteration done on a special occasion dress here. They were fast and extremely reasonably…read morepriced, and the alteration came out well. Others quoted me at 6-8 weeks for the project and she did it in 2 for half the price. Will be going here for my future alteration needs.

Do you need specific patches sewed on to a jacket? Well Purebees got you covered. Not only did I…read moreneed patches sewed on a jacket but a motorcycle jacket of all thing. AND sew the state flag of Hawaii on the back (which I am from). The expert tailors of Purebees not only got it done but made sure the work was inline with me and correct. Now I have a go-to shop for future projects. Also the cost of having this done is very reasonable, lower than I expected. Awesome workmanship. Mahalo nui Purebees!

I had them clean a cashmere sweater last month, and they did a great job! Took another sweater in…read moretoday to be dry cleaned, and found they'd raised their price by 50% !!! When I asked about the price increase, I was told that they did so to match prices at Red Hanger - we don't even have Red Hanger Dry Cleaner here in Orem! Not certain that I will use them again.

They returned two shirts with the buttons broken and missing. I returned them to get them to…read morereplace the buttons and they only retuned one shirt with no buttons again! I think they have a different name now.

Poor customer service. Unaccountable staff…read more Prepaid for some dry cleaning. Nearly doubled the fee to actually pick my stuff up without asking me first if I wanted to double the agreed upon service amount. Staff was unknowledgeable and unwilling and uncaring to work through it. Do not recommend this establishment for dry cleaning services.

I purchased some t shirts in a Black Friday online sale and when they arrived, I loved everything…read moreabout them... except the fit around my stomach. Very baggy, I looked like I was wearing a box. However, not wanting to give up on the shirts, I searched for some local alteration businesses and to my surprise I found BYU laundry. I brought my t shirts in and the entire process was so easy. I was a little concerned at how quickly the seamstress sized up my needs (I was worried she might not measure properly) but judging by the results, I had no need to worry. They did an amazing job... and it was only $6 per t shirt!! Considering the shirts were only $10 each, I'm walking away with tailored t shirts that fit my body exactly for only $16... that's UNREAL. Cheers, BYU Laundry!

First time doing business here. Gave them my suit coat and pants. The pants came back with six 4-6"…read morepermanent scratches on the pants. No idea what happened, but the pants are ruined. Besides that, they gave the pants two creases for some reason? Not that it matters at this point. I paid them $17 to destroy $80 pants.

They cleaned the oil off of my silk dress and cleaned my formal dress three times for me to get the…read morestains out. The front person was nice and helpful. I will be using them again.

Very poor service. I was told today to leave and come back mid-January if I needed my stuff…read moreclean...what? I will never go back after being a customer for over 20 years.

We are reliable in laundry and dry cleaning of your beautiful dress, clothes and all other materialsread more

I really appreciated the options that they offered, knowing that I am moving out of our home. Very…read moregood communication and they were about $75 cheaper than another company on Yelp.

Because I am on oxygen and am unable to clean my very small garage apartment. Purlirr refused to…read moreadjust his unreasonably high bid. A huge ripoff without even seeing my home

My husband took 15 nice new (Calvin Klein and Express) shirts to Timp Dry Cleaners. Out of the 15…read moreshirts, 7 had multiple broken buttons and several wrinkles near the collar.

I took my new dress (worn three times) along with a few other items. Not only did they ruin my…read moredress, they tried to hide it and make me pay for the dry cleaning. The manager would not call me back or talk to me at all. They would not compensate me for ruining my expensive new dress... blamed it on the fabric. My friend has the exact same dress and dry cleaned it beautifully at a reputable dry cleaners with no problems whatsoever. Clearly they ruined my dress, knew it, tried to hide it, would not even talk to me about it. Worst customer service available! Afterwards I found out a co-worker had his shirts lost through the same place and again no customer service, no resolution. I would never go there again, nor would I recommend that cleaners to anyone. If it were possible to give them negative stars rating it would be -5 or as low as it could possibly go.