It was very easy to schedule the housecleaning and we received communication on when they were…read morearriving. I was a little bit worried about paying by the hour but they did a great job of cleaning our house without taking advantage of the hourly rate. Done well too. Thank you!!

This company is completely dishonest, and my experience with Kiran was appalling, to say the least…read more Don't be fooled by what Kiran promises when she gives you the quote. I've just filed a Yelp claim against this business because there's no point trying to resolve it with someone so unprofessional. I wouldn't be surprised at all to see a vicious comeback from Kiran for my review here! The company sent two workers to my home without notifying me that neither of them spoke English. This created serious communication barriers, and I had to rely on Google Translate just to give basic instructions. One worker appeared to be underage, and the other couldn't even read the simple Spanish instructions I showed her on my phone. They arrived an hour late with minimal tools--certainly not enough for the move-in cleaning I had requested. Instead of addressing the areas that actually needed attention, they wasted time cleaning spaces that were already clean. The older worker couldn't follow even the simplest directions, and I spent most of the time struggling to communicate through Google Translate. The service was nowhere near worth $90/hour. Honestly, how much do you think this business is paying these untrained workers who can't speak English? Do the workers even have work permits to protect themselves from exploitation? When I requested a discount due to their lateness, communication issues, and poor quality of service, Kiran flatly refused. But it didn't end there -- she turned it around immediately and made it seem like I was the problem. Her response, "English is not your first language either. You shouldn't judge people like that." What?? Apparently, paying for workers who can communicate with me and do the job right is too much to ask!! When I said I would leave an honest review, Kiran couldn't wait to insult me with "99% of our customers are smart. They will know you're a difficult customer." Wow! Never would have expected that from someone in customer service! She then complained that I had been texting her all day--when, in reality, she was the one who had to text me to let me know their workers were an hour late! Her text "And you have been texting me all day. I don't think he would've been happy anyways." Who's "he"? Seems Kiran was scared of him being unhappy, and that was her only concern. Their Yelp page is deceptive. They advertise using branded "Got It Maid" vehicles by making it the first picture, but the workers actually arrived in an Uber with no company uniforms and only a few equipment. This is definitely not what I expected from a professional service. This entire experience with Kiran has me questioning whether this business is involved in fraudulent activity or, at the very least, something unethical. Stay away from this business!

I asked for a deep cleaning of bathtub and kitchen sink. Lao and her friend did a fantastic job. I…read morewas very satisfied and would recommend to use this service. They asked me to give them credit card info before the service, which was a bit suspicious, but it turned out it was fine.

I've booked with them twice and so far so good! The communication with the administrator is great…read moreand timely. If you have a concern for the cleaners to address irt, contact the administrator as most likely the cleaners only speak Spanish. I would preface your important items before they come and they'll address it. They usually bring 2-3 ladies and come on time. I've noted to wear booties and they do maybe 90% of the time. If they leave the house to grab something from the car they wear it out which defeats the purpose but overall no complaints. House smells clean and they're very thorough. They provide their own cleaning supplies. The vacuum is immaculate as I have a German shepherd that sheds ALOT and it's hard to grab all of it even with my Dyson vacuum on my rug and they get all of it and throw away all the trash as well. Baseboards, vents, and walls look very clean which often is overlooked by other cleaners. They even clean under the spouts of the faucet! I would say they clean for about 2-3 hours but feels pretty quick. I do have to note that I had a broken glass while they were cleaning my bar cart but the cleaning lady as soon as they broke it contacted the admin who contacted me about next steps. They reimbursed me the amount of the glass. I've recently had an injury and can no longer do deep Cleanings on my home as I can be VERY picky and I'm pretty meticulous with my cleaning so from the other cleaners I've tried I'll stick with this one. This is a little pricey but until I find another cleaner that can do the same work and is dependable plus these guys are licensed and insured it's worth the value for me.

Anna and Adelyn were awesome to work with. With a home recently remodeled and a 1 week old newborn,…read morewe wanted to make sure we had a clean home for the baby to come home to. In the walk through, we discussed preference for baby safe products, specific focus on where construction dust might have settled, and they were very clear and transparent on what they would cover and what would be extra. They were prompt to reply and easy to communicate with. In the first clean, they left the areas I wanted focused on spotless and did a great job. We're looking forward to working with them again!

Too many things not done - dusting, floors, vacuuming furniture. They charged $180!read more

I have been using Vladimir and his team for about 8 years now; they are fantastic people to work…read morewith. Very punctual, reliable and trustworthy, first and foremost. If you have special requests on cleaning, they are always happy to oblige. They have put up with my OCD this long they must be special :) Don't hesitate to book them for a cleaning and see for yourself!

Vladimir and his team did a great job! I needed them for a move-out deep clean and they handled…read moreabsolutely everything. I would hire them again.

I work for a contracting company, we have used dust bunnies of Orange County for all our…read moreconstruction cleaning. 5 jobs strong and great pricing. I would highly recommend homeowners and contractors in OC to use their services. Thank you

Mark went above and beyond to fulfill all of our requests. The house looked brand new after the…read morecleaning. Highly recommended.

Asked for normal house cleaning for 4 hours, they did an insane job, no comments. 100/hr isn't a…read morebad price for a one time clean. Would recommend, would use again.

Deep clean, they did an amazing job. Theu spent about 5 hours with 2 people. More than happy with…read morethe work. Thank you again!

J can't say enough good things about Maid in Orange (a name I thought was pretty clever). They were…read moreable to schedule me for first thing the following morning which I didn't expect. I'm an old retired guy and have been going through some medical issues that have prevented me from doing any deep cleaning for quite awhile. I've had some bad experiances with house cleaners in the past and had dragged ny feet in trying to find a new one but I struck gold with Maid in Orange. Stephany was prompt, pleasant and really paid attention to detail. When I saw my glass shower doors I thought She had somehow replaced them with brand new ones, I was amazed. She exceeded the 3 hour minimum by about 30 min. Another thing I didn't expect due to how long it had been since last cleaned. I hope I outlive Brittny because I don't want to have to find another service like this one. Outstanding!!

I was looking for a good clean last minute. The service…read moresent me someone out next day I didn't quite know what to expect, but honestly, they did a fantastic job. In the past, I've struggled with maid who will clean things and not put anything back. They kind of just leave decor, plants, bathroom accessories wherever they feel like it. They just clean and move stuff. However, this service was amazing because not only did she put everything right back where she found it before she cleaned. But she also went out of her way to lightly decorate in areas that she saw needed it. Nothing crazy, but she just made my couch look cuter with organizing the blankets and pillow, things like that. Everything from the floorboards all the way to the ceiling fans look great. I will 100% be using the service again.

The team was spectacular to work with from start to finish. They were responsive, provided an…read moreextremely competitive rate, and their cleanliness was like no other. Will recommend to my friends!

So glad that we found Zoom Cleaning thru Yelp and hired them for a move-out job for my…read moremother-in-law's apartment. The employees were great with communication from the start and very friendly (not pushy like some of the other companies I contacted thru Yelp for a quote). They did a great job cleaning the apartment despite the fact that our relatives weren't completely moved out yet. They were even very accommodating by allowing them extra time to finish carrying their boxes to the carport by coming back a few hours later to finish their cleaning. We were very lucky that they did that and didn't completely reschedule our family to another day. Thank you Zoom Cleaning!! They come highly recommended!!

I had a renter move out and the room was disgustingly dirty…read more I messaged one day ago and she said they had availability today! So amazing! The guy that came was kind and did a great job! I appreciate your service so much! I will definitely use their services again.

Caroline's cleaning company did a wonderful job for my elderly father. I appreciate that she was so…read moreresponsive and informative when I contacted her via text message. She was very clear with the rates and I didn't change the rate after the cleaners showed up. My dad said they did a wonderful job! They also proved to be very reliable as they showed up when they said they would. Thank you, Caroline. I definitely recommend your company!

Ladies did a good job cleaning out my rental property. On time and thorough ly cleaned everything.read more

DO NOT USE THIS SERVICE! They are strict about imposing a heavy reschedule fee. However, they…read moreno-showed on me TWO times IN A ROW. First time perhaps a fluke, but TWICE? IN A ROW?? Totally unprofessional. They will screw up your schedule. DO NOT USE THEM. (Guy named Beto is either the owner or scheduler. Horribly unprofessional... don't waste your time.)