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    The Clebourne House

    3.9 (8 reviews)

    Services - The Clebourne House

    Catering

    Event planning

    Venue rental

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    Stars and Strikes - Kid set up.

    Stars and Strikes

    (14 reviews)

    WOW!!! I loved the robot!! What a cool invention! Definitely a little pricey and all the lanes were…read morebooked when I visited but the arcade was such a bald and creates memories to last a lifetime. What a great addition to the Rock Hill area!

    don't typically write reviews, but I felt compelled to share this experience…read more This is the Rock Hill SC location. Last night, my family and I visited this establishment to celebrate my mother's birthday with an evening of bowling. We were accompanied by our children and grandchildren and were looking forward to a fun family outing. We ordered food while bowling during our one-hour lane reservation. The food arrived about 30 minutes later, which was reasonable given how busy the venue appeared to be. Our server was excellent--friendly, attentive, and professional throughout our visit. The only issue with the food was an order of fried pickles that were severely overcooked. They were so hard that they were difficult to eat. I mentioned this to our server, who apologized and said she would speak with the manager. I was not seeking a refund or a replacement; I simply expected the manager to come speak with me directly regarding the concern. Unfortunately, the restaurant manager chose not to address me personally. Instead, another manager approached and apologized on their behalf. During the conversation, I was told that I should have returned the food sooner. That response made little sense given that we were actively bowling and participating in the activity we had paid for. It seemed unreasonable to expect customers to leave their game to track down a manager over a side dish, especially when the issue had already been communicated through our server. While I appreciated the apology from the second manager, I expressed that avoiding a direct conversation with a customer reflected poor customer service. Customers deserve to feel heard when they raise a concern, regardless of how minor the issue may seem. What was most disappointing was not the overcooked food, but the lack of accountability and communication from the manager responsible for the restaurant. A simple conversation could have easily resolved the situation and left a positive impression. Because of this experience, I cannot recommend this establishment. Good customer service is about listening to customers, addressing concerns directly, and taking ownership when issues arise. Unfortunately, that did not happen during our visit.

    Ribald Farms Nursery & Florist - New location. 903 W Main

    Ribald Farms Nursery & Florist

    (8 reviews)

    $$$

    If you are thinking of using this company for wedding tents....don't. We rented a $2,000 tent for…read morean outdoor wedding where the weather forecast called for constant rain. First, the tent had holes all throughout and so we had to provide the duct tape to try to tape the holes. The companies response was "the rain will just roll off the sides", along with "this is just the time that people get stressed out about the event"...as if either of these statements were going to keep the guest dry. The rain, in fact, did not roll off the sides and the tent leaked raindrops onto the guest and decor all night. Also, the tent was put up in such a way that there were areas lose enough to collect water. So, throughout the day the water had to be constantly dumped from the roof as not to collapse the tent. With the sides, Not all sides of the tent had holes to stake into the ground. Lastly, it was put up and left with a ton of mildew that my mom was trying to clean herself. After contacting the company, they did send someone out to clean the tent. However, he was rude and acted extremely irritated that he had to come out and do this.

    I ordered flowers from Ribald Farms to be delivered to my wife for our anniversary. I ordered a…read moredozen red roses, deluxe size. I paid about $120 for flowers, delivery, fees, and taxes. The flowers themselves were beautiful, but they were arranged so poorly that they were falling out of the vase by the time they reached my wife. The accent flowers and greenery were falling out and after only a couple of hours the arrangement was a mess. My wife and I both called the florists and were given some story about how the flowers were delivered in perfect condition but the Security guard may have tampered with the flowers. The funny thing about a security desk is that they have cameras. There was no evidence of tampering. They were just poorly put together. The owner did not make any effort to replace the arrangement or refund my money. I try to buy from local businesses for quality, and obviously was willing to pay a little extra for that quality. But that is not what I got this time. Overall Product- Poor Customer service - Poor Pricing - Poor Save yourself the headache and find another business or vendor to send your loved ones flowers.

    The Clebourne House - catering - Updated May 2026

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