The best place to take your clocks for service. Always a smile and kind words when dropping off and picking up our clocks. Their location was so convenient in our Brookside neighborhood. Sadly they have recently moved to a new location. But we still plan on using them read more

I was looking for a jewelry store to adjust my husbands watch for a fair price. After searching google I ran across the clock shop. The service was fast and efficient. The price was great as well.​ read more

We have wanted a grandfather clock for years. We have had The Clock Shop repair our wall clock and they were fantastic! We went into their new location in Independence a week ago, found our grandfather clock and they delivered it yesterday. From their great customer service in their shop to delivery and set up it was a perfect transaction! We couldn't ask for a better experience and we highly recommend their shop!!! 5 stars!!!!! read more

I recently inherited a grandfather clock that wasn't working and needed to be moved from my parents home to my home. Beth and her husband moved the clock and then Beth cleaned and made the adjustments to get it working again. The Clock Shop did a wonderful job and very reasonably priced! Friendly, knowledgeable and answered any questions we had. I recommend them for any clock repair or purchase....... V. Cain read more

Clock shops this day in age seem to be harder and harder to find! I inherited a coo coo clock from my grandmother when she passed away and it was working (a bit inconsistently) for about a year before it just up and stopped one day. After a lot of google and yelp searches I landed at this family run business in Brookside. What sold me on them is that they are the same family that restored the clock in Union Station and I figured if the city can trust them with such an important artifact, I can trust them with one of my most prized possessions. When you walk in you know you're in the right place as everywhere you turn there are clocks, and along with them the comforting tick-tock of about a hundred of them trying to keep time in as close of unison as possible. I wasn't there at the turn of the hour but I bet the place just explodes in coo-coos and the deep hum of a ding dong from one of the larger clocks in the shop. When I dropped off my clock I came in and explained what was going on (that it wasn't working) and they said they could fix it but wouldn't know the exact price until once they got going. They quoted me around $100-250 depending on the issue. They also said they were backed up 12 weeks and confirmed I was okay with that. I said I was and left my beloved clock in their possession. They hand you a ticket to help connect you to your clock. In truth as charming as paper tickets are it gave me a little bit of anxiety, what if I lose it!? Do they have my information correct? Fortunately I didn't have to worry as this story has a happy ending. Flash forward about 13 weeks and I called to see if my clock was done, they asked for my ticket and said it was about to be worked on. All in all it was about 16 weeks before my clock was ready for pick up but they did call and when I got there it was just under $100 with tax. Now that it's been up hanging happily in my house for about a week I'm glad to report it sounds better than ever and I haven't had any issues. I'll for sure be back next time it needs a repair! read more

Amazing help and great customer service! Beth was knowledgeable and her father was very helpful and they didn't over charge!

I loved the Clock Shop!!! We called and we're offer a appointment for a house call not even a week later. The gentleman was actually early which was wonderful. The minute he walked in the house he didn't even get close the clock and knew exactly what it was. Took him about 30 minutes to fix and the clock sounds beautiful. It hasn't run in probably 30 years or more and has been moved at least twice. He also had me call the shop as our convex glass piece for less than $30!!!! We were quoted over $200 from a glass shop in Oklahoma!! I would highly recommend them for any of your needs. We plan on going by their actual shop because we have obsessively been looking for an antique or original German cuckoo clock from the Black Forest and he said that they did have those. So excited!!!! read more

The Clock Shop - Beautiful 1940's German Clock!! - Clock Repair Near Me - Independence, Missouri

Great experience with The Clock Shop! We had purchased an antique mantle clock that would not keep time. Took it in for service. Customer service was top-notch. They gave us a quote and a timeline. We called at the due date to pick-up the clock to find that there was more wrong than expected. Not a problem, they would fix it right! They stayed right on budget, kept their promise to return it to us by the (extended) date... totally understandable seeing that they had to do a significant amount of work compared to the original plan. Overall, we would highly recommend The Clock Shop to our friends in the KC Metro! read more

Fixed my favorite clock right and for a very reasonable cost. Pros here! Thank you!!!

Stopped in yesterday to get my click fixed, it was close to close but the owner told me to come in..., he looked it over and got it up and running. No charge. A likable guy and helpful. If you've got an antique clock, you're in the right place bringing it here. read more

This is a fantastic shop. Came out moved vintage grandfather clock. They moved it then cleaned and made sure I was happy with the process and placement. They did this at 6:30 PM. The only time that I had open. I cannot sing their praise high enough. read more

I took a mantle clock I bought 35 years to Beth and she went through it, diagnosed the problem, fixed it and I had it back working and chiming in no time. I also enjoyed all the antique clocks they have on display. read more

In my grandparents' house there was an old clock from the 1940s that did not work. Fortunately, it seems that everyone thought it was too wonderful a piece to throw away, even if no one was willing to pay for it to be fixed at the time. Still, being an optimist, I brought the clock to the Clock Shop, and miraculously they were able to fix it. It works well and its mechanical chime is a joy. It is important that there exists a place that one can bring a clock in need of repair! read more

We bought a 19th century Junghans clock online and it arrived with a lot of damage. We took it into The Clock Shop who recommend we return to seller for repairs (because it was going to cost us a lot). We sent it back to seller for repairs and when it arrived there were again a few issues. We brought it back to The Clock Shop and they were amazing! Repaired our clock on the spot and the cost was VERY reasonable! Will definitely be back and would recommend this business to anyone! Thank you so much for your excellent service! read more

He came out and did a great job and gave some good advise as well. Charged exactly what he quoted. Could't be more pleased.

I would highly recommend the clock shop they did a fantastic job on repairing my mothers Herschede Grandfather clock that she's had for many years it had been sitting and needed a thorough cleaning Dave and Beth are wonderful to work with and I am so appreciative to them for getting mom's Clock running and sounding beautiful again you guys are the best thank you so very much Cindy read more

I would suggest strongly that you find a different man to work on your clocks. Having charged $120 dollars to have him come out and service my grandfather clock (come to find out this is just oiling the clock) I called him back because the clock was not operating properly. When I suggested I had read about an adjustment in the manual to adjust the ticker, he adamantly said it was self-adjusting and there is nothing more he could do. When I began to describe the procedure from the manual, he cut me off, again said there was nothing more he could do, told me for the third time he's been servicing clocks for 42 years, and get this, he stormed out of my apartment as if he were a young child. Seriously? I would not use this company. read more

After going to another shop and receiving less than ideal service, I brought my family's heirloom mantel clock to The Clock Shop in Kansas City. I'm so glad I did. Beth was efficient and a great communicator. I knew exactly what to expect and when to expect it. It was also very reasonably priced (charged $85 for something the first store told me would cost at least $100). I received my repaired clock in less time than it took the first shop to give me an estimate! Other businesses aside, this place deserves five stars all the way. They also have some beautiful clocks on sale inside that are very reasonably priced as well. Definitely check them out if you're in need of any repairs, or a new clock! read more

Went to the shop years ago and had fond memories of my visits then. Was needing some help with my watch so I went in and they took care of my problem in very little time. While I was there spotted a clock that looked great and when I found what they were asking I had to buy it. They were so nice and delivered it on time. A very happy shopper. read more

I usually don't write reviews, but this needs to be known. Beth charged me $95 to just oil my clock. She said if I ever needed to replace the movement she would credit the $95. She charged my brother a lot less to oil a similar clock. I brought it home and it wouldn't engage the chimes. Took it back to beth. She said she sodered a couple tooth on a wheel and it was chiming. Brought it home and it quit working. Brought it back to beth and she suggested to replace the movement for $395. A week earlier she gave a discount to my brother of $50 on a movement and $10 off a bottle of oil(she did this right in front of me). I asked her for the same discount which she agreed, but did not want to honor the $95 credit I originally paid. She told me to leave and was't going to go lower on the price. BTW - all she would be doing is taking screws out to take the old movement out and screwing screws back in for the new movement. 10 min tops. No integrity, does not honer her word and $95 is unreasonable to just oil a clock. I am a women and she seems to cater to men. She just offered the discounts to my brother(discrimination). A true repairman would clean and repair and oil the clock. read more