The worst customer service i have ever experienced was at this location Receptionist (Hailey)…read more was not trained correctly on how to provide good customer service to good paying customers like me and my wife that go there 3 times a week we always go for massages,chiropractor and reflexology services it is very disappointing that such a big company has the worst customer service skills possible i think have received better customer service from mc donalds then this massage addict location thats ok though my money will go to another business who knows how to treat they're customers respectfully PLEASE AVOID THIS LOCATION AT ALL COST

The booking system and availability is pretty great, this makes it extremely efficient and easy to…read morebook here. However the massages received are okay, the hot stone massage is not worth it at all. Everyone is very nice there!

Best physiotherapist I've ever been to. Very friendly, helpful and knowledgeable. Nandhini explains…read morewhat she is doing and always answers any question I have. Both receptionist Anna and physiotherapist Nandhini are always smiling and happy. They always brighten my day.

Awesome experience and service. They really care about getting you results, ensuring that you have…read morea positive and relaxing experience, and they maximize all of your coverage so you get the most out of your visits with them! I love the holistic approach they use for physio, Nandhini is very observant and does a great job at customizing my treatments for the problems I've had, and everyone working there is so friendly!

Since coming for regular chiropractic adjustments I've seen so much improvement in my health…read moreincluding much fewer migraines, less neck pain, less heartburn and better sleep. The admin team is also super personable and helpful and quick to respond. Highly recommend Dr. Gordon, Dr. Lesley and their team!

I can't recommend Dr. Lesley enough. Through consistent treatment she helped completely eliminate…read morethe migraines I had been struggling with my entire life. She also provided incredible relief from my severe back pain during my pregnancy. Her knowledge, professionalism, and genuine care for her patients truly stand out. I'm incredibly grateful for the support and care she has provided over the years!

First rate health care. Alex, Carmen and their team are attentive to my health concerns and work…read morethrough my issues and concerns. I have received chiropractic care and massage therapy from here.

Went for a massage therapy session, very relaxing and attentive therapist. The environment was…read moreclean and friendly reception. They provided hairties and make up remover for patients which is a thoughtful gesture. The entrance was a bit hard to find on the 2nd floor.

Been going to The Loft for many years now. Very soothing and calming atmosphere with the best…read moremassage!

Go to place in Kitchener Waterloo area. Knowledgeable and friendly staff. Have only dealt with the…read moreowner Kibu, but I'm sure the rest of the staff are just as great.

Beautiful clinic. Professional Chinese medical practitioner. Dr. Wang was very knowledgeable and…read morenice, she explained in detail the reason for pain. She's highly recommend for her excellent skills in acupuncture.