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    The Container Store

    4.0 (342 reviews)
    Closed 10:00 am - 7:00 pm

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    Shirley N.

    This was our 2nd visit to the new location in the last year. I'm happy to say there's been a vast improvement of their inventory. Hubby & I spent a good hour going up & down the aisles this morning Sunday around 11:30am. We were looking for spice organizers and found what we needed. And to top it off, they were having a 30% off friends and family sale off most items in the store. We were very pleased their small kitschy items were back. Items you don't need but want. Now that we've been back to see more stocked items we'll make a point of shopping here again.

    unkempt threads inside new garment bags

    While the store carries useful organizational products, the ordering and fulfillment systems are extremely rigid. Orders cannot be edited once placed, even shortly after checkout, which often results in unwanted or duplicate items being shipped. In my case, shipments have arrived incomplete, yet returns are still pushed to in-store visits rather than offering streamlined return shipping. For customers who make an effort to meet minimum order thresholds and consolidate purchases, the lack of flexibility is frustrating. The garment bags in particular were disappointing in quality -- bulky and lint-shedding -- not what I expected at this price point. The issue feels less like individual staff and more like backend systems that aren't customer-friendly. Until the ordering and returns process improves, I'll likely limit purchases to only items I can evaluate in store.

    5/25 -5/26/25
    Helen L.

    I wish there would be some signs near Trader Joe that The Container store is upstairs. It's the opposite end from Trader Joe's and it is upstairs. I take the elevator near Trader Joe to the 2nd floor. There's a security guy upstairs at the parking lot. Best yet, just drive your car up to 2nd floor of parking lot. This place is sparkling clean. Very organized. Container store is for those who live organizing.

    Parking Lot

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    12 years ago

    Employee Olga was incredibly friendly and helpful on a small but important purchase. She should teach a class on retail done right.

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    Page 7 of 9

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    Review Highlights - The Container Store

    Everyone who helped me in the store and over the phone for my elfa shelves was incredibly knowledgeable and effective.

    Mentioned in 14 reviews

    Read more highlights

    Paxton Gate - Inside (12/28/25)

    Paxton Gate

    (527 reviews)

    $$

    Mission

    The most beautiful and gothic shop and plants selection very trendy tropical such begonias Rex,…read morecalathea, succulents, milk tree, the outdoor plants design wall planter, horn fern. I can't describe how transformed mystery after I exit this gate. They got me hooked. Be careful when you walking into this place all delicate things might break

    There was a store on Melrose in LA called "necromance" that I loved and Paxton Gate is in the same…read morevein. Bones, natural history, taxidermy, gems, stones, fossils and curios. I love unique stores like this. It's in the gentrified part of the Mission, hilariously next to the Pirate store on Valencia. You can find parking if you come around 10 but at lunch till evening parking will be rough. Home and Garden: I can't think of another curio and natural wonder store that also has exotic plants and well designed pots and planters. I would come check out their plant section if you are into unique plants. Bugs and butterflies: I've always loved the look of preserved insects and bugs and they are nicely framed here. They also have classes you can sign up for to teach you how to spread and preserve moths and butterflies. Bones and Skulls: the kids loved seeing all the weird bones and skulls. They have carved cow skulls and exotic animals parts. All these kinds of stores always seem to have a raccoon penis for sale. It's fun and worth going to, a bit like a stop at a museum but you can buy the exhibits!

    Heath Ceramics - Showroom, lots of different heath ceramics and local art and goods for sale

    Heath Ceramics

    (127 reviews)

    $$$

    Mission

    Subtly beautiful and sturdy dinnerware and subway tiles presented in an equally understated upscale…read moresetting. Wow.. Just around the corner in the same building as Tartine Manufactory is Heath Ceramics, located in the chic former industrial district called Potrero Hill. Stroll inside and you will find rows and rows of simple sturdy dinnerware that is thicker than most, and finished in a range of earthy subtle colors that can serve at a beautiful understated backdrop to the food that will be served upon it. Mind you, the prices aren't inexpensive here, but the quality is worth it, even for just a couple of pieces to cherish and take home. It's about $60/each for a dinner plate, with prices hovering around that for most pieces. Heath also makes a range of wall tiles, and their manufacturing facility dominated by a pair of massive kilns is just behind the glass windows. Be sure to check out the simple display area at the entrance that details the history of Heath Ceramics, with a newsstand next door too, also run by Heath Ceramics! A bit of a non-sequitur there, but cool to see also!

    I first heard about this store from a friend who told me he purchased the most beautiful dishware…read morehere. And wow, he was absolutely right! This is probably the most beautiful store I've ever visited. Every single tile, vase, cup, glass, bowl, etc. I saw was beyond stunning. The variety of colors and textures in this store were incredible. What's more, every piece seemed sturdily made. This store does fall on the pricier end, so be prepared to spend a pretty penny on your dream set. I really appreciated the store creating mock ups of color combinations for a bathroom, kitchen, or dining table. I was definitely daydreaming about future kitchen sets after seeing these examples. I'll be coming back in the future to invest in some beautiful glassware and ceramics. What a gorgeous store full of remarkable pieces!

    Wink SF - Pretty display and rude store

    Wink SF

    (116 reviews)

    $$

    Noe Valley

    I have shopped here many times, and will continue to do so because it is such a lovely shop with a…read moregreat selection of gifts, and I love supporting a local business. I totally understand the return policy and the fact that they don't want you taking photos so you can find it cheaper elsewhere. Are the things more expensive than Amazon? Of course! But they have put in the effort of having a charming store where I can find all kinds of great gifts, so I am happy to pay up. I don't always know what I want to buy for someone until I see it, and I really appreciate the ability to browse in person. Our son always buys gifts here for his host families when he travels, and we take all of our SF visitors here too and they always find something great. They have such an eclectic and fun inventory!

    Terrible service! We purchased a portable karaoke set for $76 and found the exact same one that…read moreday for $18 online found here: Retro Karaoke When we tried to return it less than 24 hours after purchase, we were told store credit only, no refunds! There is no signage in the store or on the receipt regarding this policy. We were told we would have to speak with the owner the next day. When we went back the following day, the woman who claimed to be the owner pointed to an outdated, handwritten "HOLIDAY POLICY 2024". I told her that shouldn't apply to this purchase and it's disgraceful to be charging 4X the price and not be willing to refund. I was told that's the price you pay for being able to "touch the items" vs online purchases and she refused to budge on the store credit. DO NOT SHOP HERE! Attached is a photo which discredit's the shop's response and shows both the $76 charge and "outdated holiday return policy".

    The Container Store - homedecor - Updated September 2026

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