I used to adore this place. But now it's just as depressing as the other gentrified, dull, and copy…read moreand paste store fronts at other malls. Newer isn't better. The whole atmosphere is cold, not inviting and boring. No distinction, character or charm. Before there used to be. Under better prior management I presume. Removing the iconic waterfall? Big mistake. It was elegantly paved with small penny fountains. It was timeless. This urge to just nuke what was beloved to make everything look like a clinical and soulless hallway. All employees at almost every store are glued to their phone and not present at all to customers. You don't make money that way. Even the joke of security guards are glued to their phones outside Gucci. What a joke. In unpredictable and trying times like these, inflation isn't going anywhere and high end stores need to actually try. It was never this catered to the 1%. You could actually go to a restaurant or store and not feel like you've been robbed and facing a debt to pay off for a year. Management can waste their breath saying that Copley was simply updated to keep up with trends. Well, you failed. There's no heart, hardly any selection, all classic architectural which features attracted people from all over the world - destroyed where you do not know where you are. What once was a place of wonderment, excitement and to spark your Christmas Spirit, is now simply a drain of disappointment as you go home with a sigh. Management - you don't have to bother responding. You obviously made decisions to destroy the good made by top notch engineers. It's too late. Sad.

One of my favorite shopping centers. Very clean. Huge variety of stores. Love that they have high…read moreend luxury stores here - not many in other malls. All employees that I interacted with were very friendly and knowledgeable. You will not leave empty handed!!

I love shopping at the Prudential Center! It's an indoor…read moreshopping mall located in Back Bay that is connected to Copley Place, where you'll find more premium brands. But on this side of the mall, you'll find popular clothing stores like Aritzia, Lululemon, Oak+Fort, Alo, Buck Mason, Canada Goose, Dick's House of Sport, Mackage, Sak's 5th Ave, and more! Many restaurants in here too, that have some pretty delicious food! I love the Descendant Detroit Style Pizza spot near Sak's, Earl's Kitchen + Bar for drinks, Eataly which has casual food options like pizza slices or can dine upstairs at Terra, and CAVA, Sweetgreen, & Clover Lab for quick bites. Here, you are also able to purchase tickets from ViewBoston, to go up to the 360° observation deck to see Boston's beautiful skyline! They are open 10am-10pm daily. ViewBoston has now replaced the old Top of the Hub restaurant that was once here (I MISS IT SOOO MUCH BTW) on the 52nd floor. In with the new, out with the old! Lifetime Gym is also a new addition to Prudential Center, which is great since BSC (Boston Sports Club) has closed. Highly recommend checking this place out if you haven't yet! There's many entrances & honestly serves as a GREAT shortcut if you're coming from Huntington Ave & trying to get over to Newbury St.

Back Bay area - Upscale mall with offices, businesses, restaurants, shopping and more. Cut through…read morethe mall if the weather is bad. Lots of parking for the local vicinity. Some shops not open all that early (Chase for instance) but it is nice that you can walk through at 6a to get to various businesses on either side of the block.

I have no idea how they expect to sell sunglasses when they are all locked up and it takes at least…read more30 minutes to get helped. I went in wanting to buy some designer glasses and another customer was already running around the store trying to get someone to open the cases to try on some glasses. Once she found help for us, I asked if I could try a couple on too. I was told by the sales associate that only one person at a time can be helped. Fine. I waited for another 10 minutes for the other client to choose which glasses she would buy. The sales associate then told me she had to go help them at the register and needed to find the cases for the glasses too. Another 15 minutes went by. At that point I just left. They're clearly not interested in making a sale. Such a shame because before this lock up situation, I used to buy all my glasses from this location. Looks like I'll need to find another store.

Great selection of clothes, shoes, jewelry and more! It's on the second floor and there's an…read moreescalator to go up. Much larger than your typical Nordstrom rack.

My favorite part was the historical section downstairs, as well as the stories from slaves…read moredisplayed upstairs. Unfortunately, it was hard to read everything since it's all set up as a marketplace, so standing and reading all the text means you're probably in someone's way. I wish there was more of a dedicated section to the historical significance of the building in the upstairs area.

Fun, lovely, historic, touristy! Faneuil Hall is a bit of everything! If you want to see lots of…read moreaction in downtown Boston, this is the place to be! Never boring! There's the visitor center at Faneuil Hall, Quincy Market with lots of restaurants a bit further away, Sam Adams Tap Restaurant right there. Tour groups start here. Street artists - the downside, I usually love them and support them, but here they were rude and bullying tourists, so not a fan. Lots to do in this area! You can spend easily a few hours here. Part of the Freedom Trail also! Great for a beer break as well!

I love me a good walk when visiting a new city! Newbury Street is such a great place to walk around…read moreand soak in the atmosphere. There are tons of shops, restaurants, and dessert places here!

I loved strolling Newbury street for its atmosphere, historic brownstones, elegance, old charm. I…read moreliked it so much, I went to check it out twice during my visit. We walked here easily from Kenmore Sq. but there's Hynes Convention Center T-stop at the beginning of the famous street. Cute buildings and shops, lots to explore, cafe-s, restaurants. Unfortunately more chains took over from the time my husband lived near by. I wasn't impressed with the selection of restaurants either, couldn't find a place to dine here at. Lots of boba drinks shops. Very pleasant to stroll, you can walk as much as you like. The shopping area goes for about 8 blocks. A must see area in the Back Bay of Boston! Their main outdoor, historic, shopping area!

I gave up a big house in the burbs for a small apt in Back…read moreBay...love it! Location, location, location... this is it... Dining, shopping, clubbing, theatre and more. The deal: City pats are lessons in living vertically!

From the owner: Visit Boston's Back Bay - The destination for Culture, Cuisine, Couture, and Commerce!…read more Boston's Back Bay is the shopping, dining, cultural, and nightlife destination in the heart of Boston. Everything from historic homes and churches, art galleries, fashionable clothing boutiques and hair salons, fabulous restaurants, and charming neighborhood life can be found here. Within just 1/2 square mile, the Back Bay offers world-class architecture, fun activities and attractions, quiet, residential streets, plenty of outdoor waterfront recreational space. On a single block you can behold the brownstone facade of a residential home, the steeple of an historic church, and the plated glass of modern skyscrapers. The Back Bay Association, founded in 1923, works to promote this historic neighborhood and its commercial vitality. We invite you to spend an hour or a day getting to know one of Boston's most diverse and interesting neighborhoods and all it has to offer.

Well there are good sides and bad sides of downtown Crossing!…read moreYou just need to be aware of your surroundings and be cautious if texting or not paying attention there are many unsavory persons on the lookout for vulnerable and targeted marks! There are Transit Police in the area but not always present! I personally have seen pick pockets and grab and run in the past several years so be aware and enjoy the multitude of shops and spots to eat there! Boston has many many more interesting spots to wander and shop and eat!

Best neighborhood in Boston - with music and art and shopping. This is the only permanent walking…read morestreet in Boston lined with theaters, shops and restaurants. Not just big restaurants but also street cart with roasted peanuts. Great atmosphere with frequent events. There is often music performances and art display on the stage. I walked by today and saw this ice sculpture. Such an uplifting message during a cold winter day.

" A big mall with lots of stores " I definitely recommend…read morethis mall . It has its own parking garage. Lots of stores to choose from . Great selection and lots of value. A big mall with lots of stores. Definitely come here if you can ; even if it's just to walk ; browse with your eyes. The service in most of these stores is fantastic. Have a great day & see you soon at the Prudential.

Great mall! Lots of places to sit and hang out and a pretty courtyard garden in the middle. Highly…read morerecommend if you need a break on your visit to Boston.

Boston has come up with the addition of this luxury waterside neighborhood. Fun for hanging out…read morewith friends.

Great and fun place with lot of cool shops and restaurants. People call it the Miami of Mass for a…read morereason! Enjoy folks!

We had a wonderful First Friday evening in the SoWa district and I wish that we had more time as…read morestores & studios wrapped up fairly early in my opinion. It was so nice to spend time in our son's friends studio and see how the artist created his works, displayed them and greeted all of the visitors. Each studio was unique and impressive. This visit was 10/3, but I am eager to return again in the early spring to explore further. I will say, while most artists and shop people were friendly, a few were a bit standoffish. Maybe it is exhausting hosting so many people who are flowing through all day & evening. I loved the whole concept !

I came here for an evening and was blown away by the amount of raw talent in our city. I checked…read moreout 2 full floors but was unable to see everything because there were so many studios to see. This is a really special piece of Boston, and it almost feels magical to witness so many creative minds in the same building. It's worth your time to check it out. Apparently they also have a parking lot filled with food trucks so it's a perfect date, romantic or with friends.