Baum's is a customer service oriented business. From the moment that you walk in the door, you are…read moregreeted by a vitamin expert that willingly shares their knowledge to get you the best supplements for your particular needs. They carry only trusted brands so if you are not familiar with supplement brands they can help you make an informed selection.

Stopped by for a smoothie. Two employees, one on the phone the other helping a customer. I asked…read morethe one on the phone if the juice bar was open ( so I know she knew I was waiting ) she nodded yes. I don't mind waiting my turn. But I'd like to have my turn. I waited about 5 min and in that time another customer walked in. Instead of coming back to the juice bar the employee on the phone hangs up and helped the customer who had just walked in. WTH!! I thought about continuing to wait but it really bugged me that I was passed over. As I was walking out I heard a " ma'am I'll be right with you." Yeah, right. Unless someone else walks in. Not the first time I've been to this store. They are usually very short almost rude and not at all friendly. I will not be returning almost rude and then passing me over is enough for me.

I had to go to another store in this strip mall and saw this nutrition hub. I've been to most in…read morethe area. Ordered a shake and drink and was shocked they were more costly than the others. Received my tea and it was delicious. When I got my shake I was immediately disappointed since it was much smaller than what I get at different locations. Typically they are in a clear plastic cup and over heap.This was in a styrofoam cup with a lid. It was good and staff was nice, but for the cost I'll make sure to go elsewhere and get more for my money.

Great place to get a healthy Tea or shake. All drinks are very tasty, no sugar! Atmosphere is…read moreawesome!

Wanted a smoothie and just so happened to pass by. Customer…read moreservice 10/10 Food 10/10 great quality recipes for smoothies, bowls, and hydration drinks (bonus points for the dairy free protein) Ambiance 10/10 small place but some seating indoors and outdoors I believe

The lady at the counter was welcoming and kind. The açaí bowl was fire. Will be returning!read more

Top Tier is a wonderful local business that gives great service. You will never enter without being…read moregreeted by a beautiful and welcoming hello with a big smile. Top Tier is my family and I am blessed to have each and every one of them. Tati is a gem. Love her.

Top Tier is a small local business that gives great service and protein shakes. You'll never enter…read moreand not be greeted with a friendly smile. Parking can be a bit scary because car just come out of nowhere at times but overall this place is the best protein bar around.

My family and I love this place. We come here for breakfast almost every time we're in Indy. It's…read morepricey but worth it. Staff is always kind and product is mostly consistent.

Love this place, their shakes taste amazing!! And I'm always greeted with a smile. Best one in my…read moreopinion has to be white snickers, beats my chalky homemade protein shake any day

Smoothie king has never let me down! I always get the mocha espresso smoothie and it perks me right…read moreup! I've always enjoy the service here. Seeing the youth earn money so I always leave them a nice tip. Very clean establishment also!

Easily the best Smoothie King location that I have visited. Probably the largest staff I have ever…read moreseen at a location as well.

If I had the option of not giving a star I would! I'll give them one star for being extremely…read moreclean. I walk in and was ignored for about 5 minutes. The woman behind the counter acted as if my presence was bothering her. However I wanted to try the food because I heard so many great things. The lady did not seem to be well informed because every question I asked was answered with one word response. I ordered a jerk chicken wrap that was very sloppily made with sauce dripping off the paper. I also order a lemonade that tasted like sugar water; I got a bunch of sugar grains at the bottom from the first sip. As I'm checking out the lady doesn't even bother giving me my total or ask if I'm paying with cash or card. Long story short, I'll never come here again. The wrap was not at all satisfying. I should have went to jimmy johns.

Visited last week while in Merrillville. Excellent smoothies. I had a special strawberry lemonade…read moremix and it was everything. Will definitely visit again when I'm back in the area.

Excellent clean store! My favorite dept is where I purchase…read more my Green Monster Smoothie Excellent drink well made staff is so nice and efficient. I'm regular there get my smoothie!!!

Subject: Formal Complaint Regarding Service, Product Quality, and Manager Conduct…read more I am submitting this complaint to document a deeply disappointing and frustrating experience at your store that warrants immediate review by leadership. I have been a loyal Whole Foods customer for years, regularly purchasing flowers and groceries, which makes this situation especially upsetting. I recently purchased flowers for my mother, only to have them wither the very next day. My mother was upset, and I contacted the store to resolve the issue. When I spoke with a manager named Mia (possibly spelled Mya), I was told to "bring pictures of the flowers." I found this request insulting and unnecessary -- particularly because she was the one who rang up my purchase and because I have built a consistent, professional rapport with her as a regular customer. Being asked to "prove" the issue felt dismissive and accusatory, as if my integrity were in question. When I returned to the store for a replacement, I was told that I had not been charged for the flowers in the first place -- an error made by the store. Manager Josh then stated that "associates make mistakes all the time." While I understand that mistakes happen, what concerned me was the lack of accountability and the complete absence of any meaningful customer consideration. Despite the inconvenience, the poor product quality, and the disrespectful interaction I experienced, I was not offered a discount, an even exchange, or any gesture of goodwill. To make matters worse, during this visit I purchased additional flowers and an orchid at full price. Even then, no one made any effort to acknowledge the situation beyond repeated apologies. Apologies without action do not resolve the issue, nor do they demonstrate that my loyalty or business is valued. A customer who has been inconvenienced, insulted, and sold a defective product deserves more than empty apologies. Respect is shown through action -- whether that is a discount, a replacement without interrogation, or a simple gesture that acknowledges the customer's experience. As the saying goes, "People don't care unless they know you care." At this point, I did not feel cared for, valued, or respected. In the movie Jerry Maguire, the famous line "Show me the money" became iconic because it represented proof, not promises. I am asking Whole Foods to show me -- through action, not words -- that my business matters. If this is not something your store can demonstrate, then I will take my loyalty elsewhere and make my concerns known. I am requesting a formal review of this incident, including the conduct of the managers involved, and an appropriate resolution that reflects the seriousness of this experience.