My Mother "graduated" from The Cove yesterday after a few weeks of intense rehabilitation and outstanding nursing care. Basically, The Cove saved my mothers life! The attentive nurses at The Cove caught a condition that had been missed by several others prior to her arrival. If my mother had gone to any other facility after the hospital, I do not believe that she would still be here. All I can say is that I'm happy that I read the Medicare.gov reviews and chose The Cove because of their 5 star rating. My mothers only constructive feedback is that the food was good, not great. With the loving and attentive nursing care and outstanding rehab therapists, The Cove is the only rehab facility anyone in my family will ever experience. You can't go wrong with The Cove if you need this kind of help, just ask my mom who is still around to give you her answer. Thank you Cove! read more

When we arrived, Monica, one of the CNAs, came to greet my parent. (I give her a gold batch). A nurse with an accent came by later to do paperwork and she was patient (though we wished she would greet us when we crossed paths in the hallways...as with the other staff). Most of the nurses and CNAs seemed nice, however, the feeling of being ignored was my parent's daily struggles. I understand that they have a lot of patients to take care of, but sometimes, when I was there, I could see some truth in it. The office people who take care of the business side was my frustration. Only if they would return my calls and keep me updated on the progress of my requests, I would've given the facility another star. Overall, the facility was constantly being kept clean, 70% of the staff were friendly and the care provided for my parent was acceptable, and I do appreciate what they do for all the patients. read more

My aunt was supposed to stay there for her rehab, as soon as she checked in, she knew she was not going to stay here. She was still willing to give it a try and stayed one night. It was overcrowded, dark, understaffed, you literally can't take a shower if it's not your "scheduled" day. Very disappointing. read more

Good care. Very nice and cappable employees. Food, for the most part, not so good, i.e Breakfast, one egg, one slice of toast , gluey oatmeal milk, sometimes, fresh fruit. read more

My mother stayed at this facility in February/March of 2023 after suffering a stroke. After touring several similar places around San Diego, we chose this one based on the promises made during the initial interview. However, her two-week stay turned into a nightmare. My siblings and I took turns staying with her all day just to ensure she received some level of care. She was unable to move and had to sleep on a plastic-covered mattress without sheets, the first nigh until we insist that they put real sheets. Despite being lactose intolerant, they repeatedly gave her dairy products, no matter how many times we informed them. They were supposed to provide fluids but consistently failed to do so. We even had to argue with the doctor, who was only there for a few hours each day, to ensure she received the correct treatment. Even then, they gave her the wrong fluids--luckily, one of my brothers caught the mistake. Overall, it was a terrible experience. The facility didn't seem to be truly focused on helping its patients, and there was a complete lack of human decency. After two weeks, we made the decision to take her home, where she was placed on hospice care. She passed away in April, but at least she was treated with dignity and care by us during her final days. I would never want to end up in a place like this. read more

My mother was admitted yesterday. Upon visiting their home page I learned that the Cove still maintains the California COVID guidelines as requirements to visit patients. To visit, you must be current in your COVID shots. 6 feet of distance is required between staff, patients, and visitors. Masks must be worn at all times. Some other PPE is referred to as well. These instructions are repeated in an email I received confirming a visit (that I had to cancel because I only received the first two COVID shots). One employee said the info on their website was not correct; but it seems like a very sloppy public appearance with inconsistent requirements. At least I can still call my Mom. read more

DO NOT SEND YOUR LOVED ONES HERE. Bed sores. Theft of valuables. horrendous food. mom had a simple surgery and died 3 months later due to failure to notice infection. i had to retrieve her belongings and was handed two large bags of somebody else's stuff. read more

Traumatizing experience. The CNAs (truly the core providers of a place like this) are pushed way beyond their human limits to the point that they become mean and borderline abusive. Understaffed to the point that they're constantly asked to stay for a double shift. I often waited over an hour for any response to my call button. Somehow they ran out of pain meds (?!) on a Sunday. This resulted in a night of agonizing screams up and down the halls. Somehow my nurse tried to blame me for requesting to DECREASE my dosage (I hate heavy pain meds) a few days earlier. Couldn't ask for a better Physical/ocupational therapy Dept. Michelle, Iris...I'm terrible with names, all awesome. PAY YOUR CNAs!!! read more

I would like to thank Michael Lopez the activities Director at the Cove. She truly cares for the residents and goes above and beyond to bring them a daily dose of joy. My mother Ms. Ida always looks forward to going to activities that are offered when Michaela is there. It's the little things that matter, such as making everyone feel welcome, giving them a cup of tea or a blanket, braiding their hair, massaging their hands or just listening consoling /advising. It's this human contact/interaction that makes people feel cared for. She makes the Cove a better place with the care and compassion she gives each resident. Michaela is an asset to the Cove and should be recognized as such. read more

Highly recommended care center. The administrative & medical staff are highly attentive, knowledgeable, & professional. Thank you, Cove at La Jolla. read more

It was necessary to find a rehab for my husband in between surgeries. I chose The Cove because of its location without visiting. Thank goodness two hours before my husband was going to be transferred to The Cove I decided I had better go visit. Thank goodness I did. Dirty, dirty and the person that took me on a tour of the facility told me that for an extra $ amount she would see to it that my husband had a "good" experience. I firmly told her no and hurried back to the hospital and stopped the transfer to this facility. Horrible. Set in La Jolla by the high school and a lovely area this seemed like a house of horrors. read more

. My mom was sent to The Cove after a bad fall and injuring her knee, rehab and pain management. I'd say the only one person who knew her job and was doing it very well was May at the front desk. Rehab OT & PT was a joke. Different therapist and all they seem to do is ask the same questions. Set up 1st tele meeting with the "care team", waited 20 minutes for said meeting to start to only be told 2 of the 3 females were not available. They tell you, any change in health family is contacted. But they don't. Which resulted in 2nd tele meeting with "care team" and they were not even aware of the concerns and poor conditions I brought up. Lack of communication is insane. Food is horrible. Spoiled even and not a concern for staff. Call button, good luck! Staff will take their time in responding. Understaffed, some nurses and cna's lack compassion and are only there for pay check; weekend shifts are bare minimum. Extremely disappointed with my mom's experience there. Feel bad for the parents that lack a voice and/or an advocate. read more

Probably one of the worst experiences we have had as a family. I would not recommend this facility to my worst enemy. Some people who work here really are trying their best, but this place is absolutely set up for failure. Severely understaffed, under resourced, and neglected - it's very obvious that the publicly traded company who owns this site is only interested in extracting as much money from a vulnerable population as they can. Please think twice before even setting foot here. read more

The nursing staff and CNAs are kind and caring. The activities center run by Michaela Lopez and Destiny Anderson make physical and occupational therapy fun and joyfully engage all those that attend. This patient engagement improves recovery and provides encouragement and added support. The PT and OT staff are also amazing as they work diligently to speed recovery. read more

The cove is one of the best places I've ever came across! great team recommend to leave your elders! Very sweet nice team!

I stayed at The Cove in La Jolla after having a knee replacement for therapy. Therapy was a joke. They would do a surprise move on you without warning & had me crying. Its called communicating with the patient. So you could be ready for the next move. So, I was labeled the cry baby & no one wanted to work on me. Or half way work on me. So missing weekend sessions & weak sessions. Im going to need a MUA. To break up scar tissue. Two weeks there was horrible. The food was awful and the dishes were dirty. Hila, the management staff, bought me food from outside vendors because my breakfast was always cold. And when she couldn't, I would just have bananas & oranges for breakfast. The room was freezing & i needed at least 10 blankets. I have pictures of the blankets I needed , the dirty dishes & black stuff floating in my pitcher of water. I was able to bathe myself but a couple of tenants were complaining about not getting a shower. SMH! The CMT staff & the nurses were wonderful. I didn't care for Melo who lied about reporting that I was needing my pain pill. An hour later. Joe & Big John where great. read more

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Not Recommended. My father is 86 years old, and was recently here for about 48 hours. Yesterday, he got out of bed and fell in his room. He was on the floor for a couple of hours. He was sent to the ER for an MRI. The nurse who was caring for him didn't call our family until 4 hours later because she thought it was too early. We spent an hour calling with no answer. My brother went to visit him today and found him in bed in a stained t-shirt and an adult diaper. He didn't even have a sheet over him. read more

My father went here shortly after he had spinal surgery. He was not looked after and fell several times. In addition, he pooped himself and was lying for a long time in his own feces. The people who work there seem to work hard and were pleasant. They are just WAY understaffed. read more

They did not inform me before or when I checked in that this facility has had several Covid outbreaks in the last 4 days and another today. The food is horrible, the plumbing doesn't work and hasn't been fixed for weeks, there is an electrical short in the bathroom which smells like urine, and the paint is falling off the walls. The beds are terrible. It's old, antiquated, stuffy and crowded. read more

I was here for 2 weeks. The staff and therapist were amazing. I loved the fun vibe everyone had going. The physical and occupational therapist worked hard to get to know their patient and keep things fun. The nurses and CNAs were always super helpful and checked on me enough to make me feel safe but not to the point of annoying me. I was almost sad to leave. Only problem I had here was the food is awful. I had to Uber days a few times. Thankfully when it was too late they have a snack thing in each hall. read more

The Cove at La Jolla - Physical Therapy Near Me - La Jolla, California

I just spent 30 days at The Cove while I rehabilitated from hip surgery. I was not able to put any weight on that leg for sixty days and needed assistance to transition to crutches. The overall experience for me was very distasteful. Your primary assistance comes from Certified Nurse Assistants (CNA). This certification is attained with a 90-day program. My overall experience with these folks was mediocre at best. Many were just getting through their shifts, seemingly unhappy with their jobs, and doing as little as possible to get through their day. There were some CNA's that I would consider good, but far too few. In order to get pain medication, you would request it through your CNA who would then track down the Medicine Nurse and inform them of your request. If The Medicine Nurse was on the far side of the building doing their rounds it could be up to an hour and a half wait prior to getting medication. I came to The Cove less than 4 days after undergoing a complete Femar reconstruction and was in considerable pain. This was unacceptable. The rehabilitation staff was overall good. Several excellent therapists, and the remainder doing a good job. These folks were the bright spot of my day. Unfortunately, the state of the facility and equipment was poor. Very small space to work within, a lack of dumbells for arm exercises, outdated equipment such as rusted and ineffective arm cycles. No new or modern therapy equipment to be found. The food service was appalling! Very little fresh fruit or produce in general. Their idea of a salad is several tablespoons of shredded lettuce with a half teaspoon of shredded carrots. It may come with a sleeve of Italian dressing or not. Most vegetables were frozen or canned. By the way, what is Zesty Spinach? Why does every menu with syrup say "warm syrup" when it was a little container straight out of the fridge? Every egg dish was the same, a square of baked egg product with a sprinkling of something over the top. Horrid. Lunches and dinners were equally terrible, but point made. General management was never seen. Not once in my stay did I see anyone inspect the state of the rooms or if the CNA's were performing their jobs. I was in quarantine in my room for the first 17 days, due to Covid and would have noticed. The rooms would be messy with linen and trash on the floors. Since the primary function of the business is to take care of the residents you would think management would be interested in how this was being accomplished. Apparently not. All in all, a very disgusting place and I would never recommend it to anyone. read more

When I first got here, I was in a lot of pain and miserable, and all I wanted was some comfort food and some quiet. The food isn't always great. I will tell you that, but they had a thing where you could just order a salad if you didn't like what they served so. I had a lot of salads and got by all right. in the end after I got to know a lot of the staff, I realized what great care they gave. The staff are really warm and friendly and attend to your needs. Even if you're not one of the needy ones who can't ask for themselves, they help you anyway. I recommend this place, thank you. read more

Hello! I have been wanting to sit down and give a review on my recent stay at the Cove so I guess this is the time! I had a total knee replacement surgery the beginning of the month, And the next day I arrived at the Cove to recover and begin my Physical therapy. I had the pleasure of meeting Madura and Maria whom I worked with daily with therapy. All of the exercises were very helpful. The head of staff and Jermaine were also very nice. The head Dietitian I believe her name is Joy? Also being very nice to ensure that the food I received was decent. I thought I would be receiving convalescent type of blan food, but I was surprised! The food was very nice and had flavor. A special thanks to my CNA'S... Ayde,Adriana,Brenda,Jennifer,Lori,Renzie,L.T. You all made my stay very comfortable! My RN Amal was the best! Thanks for all your help to get me to my ride home. If I ever decide to get another procedure done I will surely book my stay at the cove in La Jolla. read more

I want to thank the staff at the Cove La Jolla, especially Ashley and Esther in PT. They did a wonderful job tending to my Grandfather after his surgery. During COVID we were not allowed to visit him in person but they did a great job keeping our family updated on his condition. We were referred by our neighbor who also had a great experience there post hip surgery. Our whole family says thank you!! read more

This Skilled Nursing Facility in La Jolla is Great! Always Clean, and people just rave about not just the great food, but the care patients receive here (top notch). Their team really blew me away how much they treat every patient like family! The Social Services department has a very communicative team that keeps family members updated, and sets them up for success upon discharge date home. I personally highly recommend The Cove at La Jolla - Skilled Nursing Facility! read more

The Cove is my "go to" skilled nursing for patients discharging from the hosptial or needing to recover from an elective surgery. I have worked with seniors and their families for over 20 years in San Diego and have been amazed by their compassionate team. It's been a tough year with COVID and everyone there from admissions, Hila and Denali to the discharge team, Julia, Amy and Ashley, work hard to support their patients and families to bring them peace of mind. read more

The care team at The Cove is exceptional to work with. I work for a hospice provider and The Cove works well with our hospice team to provide the utmost quality of care to our mutual patients. We always know our patients are in good hands when they are cared for by The Cove. Jennifer O read more

This review is for the management/maintenance of this facility. When I went to visit my Mom, I was surprised to see that her room was well worn. The interior of your facility is poorly maintained.... borderline Slumlord was the feeling I got. Not the worse but not what it should be. The walls are heavily scuffed, curtains ugly and poorly hung. The clothing drawers and cabinets looked well used and worn. This is unacceptable for "La Jolla". Have you no pride? You've let the place go. You should be embarrassed by the condition of this place. There is no "Wow" factor...... more of a "Yuck" feeling. Very underwhelmed. Anything less than "5 Stars" is unacceptable in "La Jolla". The piano at the entrance is a nice touch but that is as far as the "elegant" feel goes. My Mom was all excited to be going to a facility in "La Jolla". Totally embarrassing. It would not cost that much to give your facility a make-over. It would boost the morale and quality of service of your staff. Your patients would feel better cared for and proud to have visitors. It's a win-win! I hope you will make some changes soon. Thank you. Lastly, the lack of CoVid screening protocol is concerning. We were able to enter the facility easily and were never tested, checked or asked regarding our CoVid vaccination/symptom status. This is also unacceptable, as our elders/loved ones are in your care during this difficult time. The other facility my Mom was in..... made it mandatory to test for CoVid every time I went to visit, regardless of my vaccination status. All employees and everyone entering are tested daily and as much as I didn't like having to wait for 15 minutes for the test results..... It was worth it..... knowing that the place she was at, did everything that they could to keep her safe from CoVid. read more

I didn't want to go to a "nursing home" but needed to stay close to my doctor. From day one I felt like I was home with family. I received IV antibiotics & IV nutrition, so don't know what the food was like but the staff at The Cove were exceptional! Lots of tears the day I left...mostly mine! Lol The 2 months I was there, met a lot of new friends, and they became like family as well! If a loved one needs to have therapy then The Cove At La Jolla is the BEST! read more

My old friend stayed at The Cove after a surgery, for his rehabilitation, and raved about the facility so much that I had to visit him there. I went there both during the week and on the weekend and got to see firsthand exactly why he felt the way he did. The facility is clean, modern and very welcoming. I got to meet many of the staff members and they treated my friend and myself like we were royalty. I even got to stay for lunch! When my friend finally "graduated" he was like a new person! I would not hesitate to recommend The Cove to anyone in need of a facility such as this, including myself if the situation ever arose! read more

The Cove at La Jolla - Visiting Friend at Cove - Physical Therapy Near Me - La Jolla, California

My mom was transported to the Cove after her surgery at UCSD, and stayed at the Cove for several weeks. The staff is wonderful, caring, and very professional. Because of The Coves wonderful rehab and staff, my mom is self-independent today. A personal shout-out to Timmy, and the nursing staff, for taking such wonderful care of my mom I'm totally Grateful for The Cove... love you all :) If you are looking for a skilled nursing facility, look no further than The Cove in La Jolla, it's the best skilled nursing facility around. read more

My mom has just been discharged after her second long-term visit with The Cove this year (the first visit was about 3 months and most recently about a month). I cannot say enough great things about the staff, nurses and PT/OT at this rehab facility. From our fist meeting with Hila (admissions coordinator) to every nurse, therapist, Kevin (manager of PT/OT services), housekeeping and Tella (case manager) - the experience has been top-notch. In additional to being very professional and organized, the team was so kind and loving with our mom. While we hope she will remain strong and not need rehab in the future, I have peace of mind knowing that The Cove is there to support us at any time. Thank you ALL so much for everything you did to make my mom's visit feel like a second home. We will stop by to say hi when in town. read more

My relative has been here at least a dozen times in the past few years and the care that she has received has been adequate. Pros: place is clean, most staff is friendly when you interact with them. Cons: VERY difficult trying to get a hold of my relative by phone. If you call after 6pm, you'll rarely get someone to answer. I was actually there one night around 8pm and watched how the 2 individuals at the front desk completely ignored multiple phone calls that were coming in. This is not appropriate as the majority of the patients are elderly and families should be able to check in with their loved one on a regular basis. Also, there are rooms that the patient can't dial out from. If they want to make a call, they have to contact the front desk (good luck with that one) and then they have to dial out for the patient. read more

Under no circumstances should you send a loved one to this location. The lack of over sight and patience care is overwhelming. My mother fall out of bed not one but 2 nights there. No one called me to tell me what the plan was to correct this. She also contracted Covid there and died from it. Not one whisper of apology or sympathy. Her death is on their hands read more

From March 2015 Let me begin by saying that I have read over a few of the older negative reviews, and apparently the new management of The Cove (formerly Cloisters of La Jolla) has made quite a difference. Our experience with The Cove couldn't be further from the older posts. My grandfather stayed at The Cove for several weeks, recovering from a serious brain surgery. I was worried sick when we were admitting him, because my mother (an Occupational Therapist) had given me some scary feedback about skilled nursing facilities as a whole. Gratefully, the care my grandpa received here was excellent, and even my mom was surprised at the skill level and compassion of the staff members, from the nurses to the therapists to the admin team. Placing the well-being of a family member in the hands of strangers is very difficult and emotionally overwhelming, and we (my grandmother, mother and I) are eternally thankful to the team at The Cove for making us feel as at ease as anyone possibly could in such a situation. At the risk of getting too wordy in this review, I will end with a couple of thoughts. Unfortunately, since my grandpa's surgery, I have have seen medical professionals in various positions prove themselves to be lacking in common sense. Others were smart, but disheartened, complacent and nonchalant. It was to our great surprise and fortune that the wonderful people we had the pleasure of interacting with at The Cove were not only skilled and reliable, but also truly seemed to care about my grandpa and about us. They didn't treat my Gramps like a guy in a bed; they treated him the way I believe they would want their family members to be treated. My Grandpa's sudden sickness and all that followed has been extremely trying for us, and we are so grateful to our friends at The Cove. I won't mention names for fear or missing someone, but you know who you are, and we thank you from the bottom of our hearts. If you are looking for a skilled nursing facility, look no further than The Cove at La Jolla. read more

I can't praise this place enough. The staff is friendly and professional. The OT and the PT department is outstanding. The food was very good. I highly recommend The Cove for long care or short term care. this place! read more

I have stayed here 3 times after surgeries. Once for broken ankle and two separate knee surgeries. There are several positives to this facility. 1. It's a medium size bldg. with more room that it looks. It has the feel of a hotel with pleasant amenities. (two large patios, piano in lobby and very large "Living room". Relatives can always find a private space outside the room to make visit feel like an outing. 2. All the same staff is still there over 3 years, so each time I come back, it's familiar. Staff gets along, they are happy and very, very helpful. 3. They have an amazing Pt/Ot department. They are committed, observant, proactive and goal- oriented. It's because of their dedication to excellence that I do so very well in recovery. 4. The administrator goes out of her way to make one feel welcome, comfortable and provide extraordinary service. I wouldn't consider any other rehabilitation facility. read more

The Cove at La Jolla - One of two large patios Such a pleasant retreat. - Physical Therapy Near Me - La Jolla, California

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Finding a skilled nursing facility for someone you love is an incredibly challenging experience. We are grateful that after visiting all the local options we found The Cove at La Jolla for my father - they offer a community feel in a clean, well organized, and safe place. After his extended hospitalization for a rare autoimmune disease, we needed to find a rehabilitation facility that was equipped to handle his complex recovery needs. The staff at The Cove, from the administrators to the nursing teams as well as the specialists on rotation, all went so far above and beyond in the care that they provided. They were available around the clock for all that he is still unable to do independently - which is truly everything. The social service director, Ashley Sellers, was always a text away ready to assist and facilitate whatever was needed. This includes an exterior Covid birthday surprise, countless trips to Doctors, medical transport, helping my father use an ipad and iPhone, tracking down missing items, arranging special meals and treats, and even help run a personal errand for my Father on her own time- this woman has good old fashioned mid western values and always does the right thing; she is nothing short of a Saint I could always count on the staff to bring incredible positivity to every task. Ashley's amazing team, along with head of PT/OT, Esther, and her amazing therapists have succeeded in getting my father back on track. The remarkable lady behind the curtain, Amy Gonzalez, works tirelessly to make this place run as smoothly as it does. I credit the range of his recovery to the devoted staff, they have given him a chance at getting his life back. I also have to mention a few other special team members at The Cove, Lorna - her endless patience and smile has healed my father. Annel - one of the best nurses I have ever met, Chris - always ready to lend a hand with a patient smile. Mikayla,Phoebe and others - please know how you have made a difference. Covid has made these tough situations impossible. The frontline workers who have dedicated their lives to improving others have touched our family and we cannot recommend them highly enough - thank you Cove of La Jolla. read more

Really great experience here! Friendly staff, pretty patio space visible from the rooms, and an inviting beachy feel. Would definitely recommend to my friends and family. read more

This is a little known gem in La Jolla near the beach. It's a small boutique skilled nursing facility that has a great rehabilitation department. read more