Sooo welcoming! Absolutely a treat to shop and purchase fabric, antiques, get advice, learn, and,…read morejust have a good time.

Would like to see more fabrics and larger selection of notions for clothes since the closing of…read moreJoann's.

I was relocating back to my townhouse after renting it for 11 years…read more I wanted a custom window treatment for my bay window. Elliot came out to meet with me and brought many

My parents had a beautiful wood based chair that they no longer wanted/needed, so they asked if I…read morewanted to take it off their hands. It was barely used and was in excellent condition, but for some odd reason the cushion was sinking. I figured, if I got it reupholstered to the color of my choice and had the cushion replaced, it would be good as new. I took to my handy dandy Yelp app and did a search and Mill End popped up. I'm familiar with the shop, since a family member worked there years ago, but I had no clue they did this type of work. I gave them a call and was told to bring in a picture to evaluate the chair because they didn't want me to be without my chair for a long time. Well, I thought bringing in the chair itself would be easier, since I wasn't in a hurry for it. I was greeted by a very knowledgeable staff member who gushed about how beautiful the chair was. She did an evaluation of what would be needed to repair and reupholster it and then showed me the fabrics that were available in the color I selected. They have a large variety of fabrics on-sight in the store, but they do have options that can be ordered. The one I selected was on-sight. We agreed upon the estimated price, I filled out some paperwork and I was out the door. It was literally that quick and simple. Since they have a pretty extensive client list waiting for their projects before me, my estimated date for the chair to be completed was about 2 months or so. To my surprise, I was called about a month later informing me that my chair was ready. I arrived and was extremely pleased with my brand new chair. The workmanship was beautifully done and the cushion they replaced was perfectly placed. They did such a phenomenal job, my parents wanted their chair back. Lol! Not on my watch! Yes, Mill End is a bit pricey, but so worth it! They're truly professionals. I'm planning to get my dinning room chairs reupholstered in the near future, so I made sure to get an estimate while I was there. I'll absolutely be back in the near future.

Did a search for a fabric store and this popped up. I knew that I didn't want to go to a chain…read morefabric store. So this worked out great for me. I cannot remember his name. But the owner was very knowledgeable and helpful. The fabric is not cheap. They had quality fabrics here. He mentioned most were imported and it showed. I picked out some fabric and was on my way. Would definitely recommend for a fabric store. Which seem hard to come by nowadays.

This shop has amazing fabrics and amazing customer service. The staff is super friendly and very…read morehelpful. This little gem of a store is bigger than it looks. I have shopped in various fabric/craft stores and always have a problem finding a variety of fabrics at reasonable prices. Well, those days are over. A fabric place is the best place to get a huge selection of fabric and sewing materials. It is not a arts and crafts store which allows it to focus strictly on fabrics. The store is well organized, has everything on display, and is in a very nice location. The owners are very friendly and will work with you to help you find the materials that you need at the budget you can afford.

I called before I went in because I hadn't heard of them and I wanted to be sure they'd have what I…read moreneeded. I asked the man on the phone if they sold wallpaper, and he said he thought they might have a few books somewhere, so I asked if they were current, and he checked with his coworkers, who said they were. So I went in. I found a gorgeous print for my tiny powder room, and I purchased it. They were running a 25% discount that week - but not on wallpaper. I was given a 15% discount. I spent $560 to purchase my paper. I was assured it would arrive in a week, and I went home excited, and immediately started looking for someone to hang it. It turns out the person who usually hangs my paper is retiring and moving away from the area. But I found someone, she fit in my budget, she agreed with my measurements, perfect. I scheduled her ASAP, which was 3 weeks from the date, plenty of time for the wallpaper to arrive, and for me to prep. Prep included new paint for the vanity, new cabinet handles, new switchplate, new lighting new towel bar and toilet paper holder, new artwork for the walls - all based on my beautiful wallpaper pick. Everything is ready: my vanity has been painted, all the fixtures purchased and ready to install after the wallpaper. After 10 days, I was worried. The store hadn't called me to say my paper was in. I called them, and they said it had shipped to me, but they weren't able to track it in real time. They didn't take me seriously and they didn't follow up with me. 15 days past purchase, I called them, they were closed, I left a message. They didn't call back. 16 days past purchase, I called them and was again told they can't track it. I asked them to try because it was over two weeks, and they'd told me it arrives in one week. I was put on hold, then she came back to tell me that they'd have to call corporate and she'd call me back in an hour. She didn't call me back in an hour. Four hours later, I called again, and she said she was still waiting to hear back from them. I asked if I could have an answer by the end of the day, and she said she'd try to make that happen. It did not happen. Today, I called again, as I hadn't heard back. They said they'd have to call corporate again. (I didn't even know that this wasn't a local company. I probably would have avoided them because I prefer to shop local. But it's done, too late.) So I was told again that they'd call me back. They didn't. I called them, and was told they'd put me through to someone else (manager? Unsure.) She said she'd call corporate again. She finally called me back and told me they'd figured it out. Unfortunately, the wallpaper was damaged in shipping! And they also don't make it anymore! So they can't order more! What? I got the last 4 double rolls in existence? And they got damaged? Are you kidding? Issues: *I wasn't taken seriously with my first call. *When it was damaged in shipping, no one was notified - not me or the shop. *No one in the shop seems to know how to track a shipment from the factory. *No one was clear on how they could have ordered an item that isn't made and how it could have been damaged in shipping. *I was told that the wallpaper in their books was current, that it wasn't from old books or old collections, except that is untrue. Calico treated me like a person without any value because I only made a small purchase from their shop. But even if $560 isn't a lot for a purchase for them, it was a lot for me, and this was important to me. It doesn't matter how big or small your client is - if they call looking for their order, look for it. Don't treat them like they don't matter. Every client is someone supporting your business, and even if you don't care for people as a whole, you should - at the very least - make your clientele feel valuable so they continue to support your business. I will not be supporting them in any way in the future.

Great fabrics and designers. Excellent upholstery for my fav sofa and chairs. A+ results. Lots of…read moreperformance fabrics to choose from.

Just NO. 1/10. This place is always half empty and the customer service depends on the person. The…read moremen have always been wonderful, but the women employees are iffy. Talking down to you and not wanting to help you at the register, they would rather you use self checkout. Yikes!!!

I was in need of a picture album, which is odd since I haven't bought one since high school. But as…read moreI get older, and I receive more and more pictures, I'm running out of room for picture frames. Hence the need to get a photo album. I wasn't looking for anything fancy, I just needed your basic photo album that would allow me to neatly store my excess photos. I honestly walked right past this section at first. Silly me thought it was back near the frames. But, no, it is near the scrapbooking materials, and what a small section this is. They had different sizes of photo albums from a little oversized to ones that held one picture to page/pocket. I kind of went middle of the road here and grabbed one that looks just like a binder. Made my way to the front to pay and this location has the self checkouts that look more like information kiosks than registers. After scanning my items and skipping the bag, I had my recent in hand, along with a coupon for a future visit, and I was out the door.

OMG!!! So much fabric like I haven't seen in KY for years! Quilting, fashion, bridal, and home…read moredecor. Notions! I was in heaven! Thank you Miss Angela for the personal service. Courtesy and genuine friendliness in business is a rare commodity!

Brought my Juki into this Juki dealership for repair. They had it a week, said it was fixed. Took…read moreit home. Not working. Returned to the shop. A week passes, they said it was fixed. Got home. Still not working. I called about this problem a third time and they didn't even call me back. So frustrated. So disappointed.

Great selection but she does not take credit cards! Also, lack of qualified help! You are on your…read moreown!

Very disappointed with my recent visit. I've shopped here before without issue, but this experience…read morewas completely different. First, Google listed the opening time as 10 a.m., but the store did not open until 11. We had driven from Baltimore to get ahead of bad weather, tried calling multiple times, and found the voicemail full. There's no website to confirm hours, so we were left guessing whether to wait. Once inside, we spent nearly two hours selecting eight fabrics for multiple projects. Many fabrics were not priced, and the single employee cutting fabric had to repeatedly walk to the front of the store to ask the owner for pricing or answers to basic questions, which made the process extremely slow. The final issue was a large-print fabric that had deep slashes running several yards into the roll, along with visible black marks. I asked that the damaged portion be cut off or that cutting begin from the other end of the roll. The owner refused and told me that if I didn't like it, I didn't have to buy it, stating multiple times that they are a "for profit store." I have over 50 years of experience buying fabric and have never been expected to pay for clearly damaged yardage. We ultimately walked out without purchasing anything, leaving eight rolls at the cutting table--well over $1,000 in sales lost. It's disappointing to see how much this store has changed. It was once staffed by knowledgeable, helpful people who wanted to assist customers. I won't be returning.