Cancel

    Open app

    Search

    The Cupcake Family

    4.0 (2 reviews)
    Closed 9:00 am - 6:30 pm

    The Cupcake Family Photos

    Recommended Reviews - The Cupcake Family

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    12 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Miriam S.
    8
    347
    370

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    People searched for Bakeries 3,006 times last month within 10 miles of this business.

    Verify this business

    Little Cupcakes

    Little Cupcakes

    3.5(25 reviews)
    0.9 kmMelbourne
    $

    Don't order from here - Terrible service - Didn't deliver it to the right address and still charged…read moreme. I ordered cupcakes online from Little Cupcakes in Melbourne (05/10/2020) to be delivered to my friend as a surprise on her birthday (10/10/2022) at 11.30am. I paid a $25 priority delivery fee in addition to the cost of the cupcakes to ensure it reached her. I originally supplied her work address for delivery but then emailed them (07/10/2022) to change it to her home address. The company's T&Cs state any changes to delivery need 7 days' notice, so I asked if this change was ok. They sent me an email that same day confirming the new delivery address. Day of the delivery (10/10/2022) and I didn't hear anything. I email them at 1.26pm asking if they had been delivered. I was told that the logistics manager didn't have the order and was asked if I wanted it delivered on (12/10/2022) instead, or if I wanted a refund. I opted for the refund as it would not be there on my friend's birthday, so defeated the purpose. They then emailed me at 4.18pm saying that whoops, it was actually delivered, but to the work address. I confirmed that I still wanted a refund as my friend wouldn't be in the office until the end of the week so the cupcakes wouldn't be any good. After ringing someone at that office, not me, they said that they would offer a $10 credit for my next order rather than a refund, to which I said no. They then said (12/10/2022) they would just refund the $25 priority fee. Still not good enough. They then said that they would only give me a full refund if the cupcakes could be picked up fully intact two days after being delivered to an office work fridge - absolutely ridiculous! This is probably the first review I have written in over 10 years. It's not something I do. But I thought it was worth letting people know how bad their service is. Do yourself a favour, order cupcakes elsewhere.

    NOTES: ~ Come here when it's close to closing time. I…read moreordered just one of the mini cupcakes and I ended up getting 2 because they were trying to flush out the rest of their stock. Service: Terrific! Like I said, the girl working there was kind enough to give me a second cupcake for the same price since they were closing and needed to get rid of all the cupcakes for the day. Cupcakes: I got a small red velvet cupcake and it honestly wasn't too amazing - I've had much better and there wasn't enough of the cocoa-buttery taste to it. But then again, red velvet isn't really native to Australia so I hope when it takes over more people start to make it better. --- Overall, the cupcakes were alright - much better than The Cupcake Bakery over at Melbourne Central. However, it is VERY overpriced. You could fit 1 of the cupcakes easily in your mouth - they're bite-sized... for 2.20. That doesn't seem like a deal to me. Thankfully I got that extra cupcake otherwise I would've been really upset about getting ripped off.

    Photos
    Little Cupcakes
    Little Cupcakes
    Little Cupcakes

    See all

    The Cupcake Queens - For those who are serious about cupcakes...

    The Cupcake Queens

    3.7(3 reviews)
    9.8 km

    A ring on my doorbell and I opened the door to find a gentleman holding this large exciting-looking…read morepink gift bag. Marked on it's side is "The Cupcake Queens." The thought alone of cupcakes being delivered to my door take me straight to Cloud 9 in Foodie Heaven. But I have to pinch myself, this is no dream. I have a happy gift bag in my hand now. Inside the house, I take a bright pink box out of the gift bag. Lifting the lid, I had 12 gorgeous cupcakes gleaming right at me. Three cards were inside: one of the cupcake flavors, another listing the Cupcake Queens locations across Melbourne, and the last was the best: containing a birthday message from my family in Canada. I don't know what sorcery this was, that I had cupcakes in front of me, and a loving message from Canada. Talk about how global the world is?! It still surprises me and makes me feel like a special little butterfly. You can only imagine how I spent the rest of my day...Stuffing my face with cupcakes and tea watching chick flicks. It was bliss. I was in absolute love with these cupcakes from The Cupcake Queens. They were so colorful and pretty looking. I couldn't help but taking a cupcake photo shoot with each of them. And the taste was so balanced. The cake itself was dense and not just fluffy air that you can find in some cakes with no substance. The frosting got me, creamy and thick and it gave me starry sugar eyes. Not only were these cupcakes eye candy Instagram worthy, the taste and flavor was in the ten's. I wish I could go on a rave forever exclaiming about how wonderful these cupcakes are, but maybe you should just go and try them for yourself!

    Really horrible customer service. My order arrived an hour and a half after the agreed time, when…read morethe event I had ordered them for was over. Upon emailing the Cupcake Queens, there was no apology issued, simply a defensive response stating this was one of their busiest days and so they couldn't help being late. I had been assured that my order would arrive within a specific time window and had arrived extra early to receive it. When the cupcakes finally arrived, the delivery men informed us that they weren't told they had to be here early. In addition to the defensive customer service response we were fed with the good old 'we can't control traffic and weather conditions' and 'this is one of our busiest days', none of which we'd been told were conditions of our order when we fully paid for the cupcakes up front. Really disgusted with the service and will never order from them again.

    The Cupcake Family - bakeries - Updated September 2026

    Loading...
    Loading...
    Loading...