Had a sewer backup while doing a jetting and the plumber called Cleveland Water & Fire Restoration…read moreto come help. They took lots of pictures and set up fans and humidifiers until the cleanup team could come out. Billy Luke and Leon came out today and did amazing job getting all the sewage and sediment out. In 3 hours They disinfected and sanitized, tore iut a wooden storage unit, ripped up damaged flooring, through out damaged items and carted it away. Everything is being handled through my home insurance by this company and I don't have to do anything once I field the claim. Highly recommend!!

In order to best understand how horribly scummy this company is, let's understand the background…read morefirst. I am a first time home buyer, who just bought a house in august. We realized we had a hole in the roof of an addition on the house towards the end of October. Water leaked in through this hole, soaking the frame within and finally leaking through the ceiling of the addition, which is when we actually noticed it. Unfortunately, by this point, the damage was done. From October through nearly the end of November, I was frantically calling contractors and roofers everywhere to get someone to fix all of this. Some would fix the roof, but couldn't fix the inside. Others would fix the ceiling but wouldn't touch a rolled roof. Eventually, I stumbled upon Keselman Construction Group, who said they would fix it all. And they suggested I also work with Cleveland Water and Fire Restoration - the worst partnership they have ever made. It all started out like a typical sales person pitch. The "first responder" would come out and take a million pictures, with the moisture meter and infra red camera to show me how much water damage I have everywhere (in this room and the garage that shares a roof). But it felt as if he didn't actually know what the workers were going to do, because he told me that CWFR would be able to demo things and haul all of the damaged items away. (They apparently don't do that btw, or at least, they workers they sent out said they don't do that) So he writes me a quote for $3500, and strongly advises me to open a claim. He pushily reassures me that insurance will cover everything and that they have a team dedicated to ensuring they get paid by insurance. So I open a claim. Worst mistake ever - because now they are going to rob us all blind. Here is the timeline following all of that mess: They send out first truck. The workers check it out and say they can't do anything because the hole isn't sealed. They also tell me they don't demo stuff, and probably won't be able to do anything in the garage. They leave. KCG seals the hole, I ask for a new quote because some time (2 weeks) has passed from the initial quote and the damage doesn't actually look that bad. CWFR comes back with a HIGHER quote of $5000. Mind you, nothing new has happened or changed for them to come back with an even higher number?! I call doug blake to discuss this new quote, to which he haughtily states ""I don't see why you're upset, insurance is going to pay for it." (tbh this is very rude and dismissive and not good customer service.) Whatever, I am tired of arguing and my house being a mess, so I let them come. They stated I had all this water/dampness in the inital quote in my addition and the garage, and yet all they addressed/mitigated was this 5' by 8' area in the addition. (see picture attached) How much do you think this would cost? For a little bit of 'antimicrobial spray' on the beam and in the garage, two fans, a dehumidifier, and an "air scrubber" that all ran off of MY electricity, they charged $4415. They didn't do anything else. If I were to do this again, I would've taken just a little bit longer to do more research as there are other water mitigation and mold removal companies that do a better job with communicating amongst their coworkers and respectfully with the customer. I would give this company negative stars if I could.

After difficulty dealing with another Reconstruction Company after our garage fire, we contacted…read moreSureRoof . Our neighbor was very happy with her new siding and roof and highly recommended Sure Roof to us. Tony came out to our house within days and had new plans sent to our insurance company. He did all further communication and negotiations with our insurance adjuster and the process began quickly. Orlando was the person who handled the everyday rebuild of the garage and interior work. The team showed up as scheduled, working Saturdays and sometimes well into the evenings. I always knew the game plan and was updated several times a day. My home was left as clean as possible, the craftsmanship is meticulous, and the team went above and beyond to get us back into our home. Orlando and Tony keep everything moving smoothly and efficiently. There were so many awesome tradesmen: Ted (or T.J.) and his team was amazing with the windows and siding; Don the interior painter is a perfectionist. Their team has longevity and good working relationships. Above all, we were treated like family.

Have been dealing with SureRoof for a few years now. Giovanni (General Manager) is my contact, he's…read morea really great guy to deal with, he always works hard to ensure that things are done to the customer's satisfaction. I call them whenever I need services on the exterior of my home. They installed a new roof on my garage (excellent), they repaired/installed gutters on my garage, they installed screens on all my gutters to keep out leaves (their gutter guy Joe handled his business), Last year they installed 23 new windows in my house (Mike did an excellent job on the install) Good quality windows provided by SureRoof.. They recently (October 2022)installed vinyl siding on my house and garage (beautiful work). (Their siding guy Ted is truly a pro that takes pride in his work, his trim work is impeccable). And lastly Carmen the receptionist, so sweet and always a pleasure to talk too, she answers your questions and if she doesn't have the answer she always finds out and calls right back, she never leaves you hanging. Overall I highly recommend SureRoof. Giovanni and his crews are 5 stars in my book.

Fine until the job is finished then they're terrible to customers. Sales guy asked more than once…read moreto come in our house to sign for payment. No need to. Yard clean up wasn't done, we did it. Then owner was nasty and argumentive and said unethical inappropriate things when the bill was questioned. Glad I recorded our phone calls and all texts are also saved just in case. Zero stars. So far okay with some rain we had, hopefully the roof was done right. The crew doing the work were good guys. There are so many companies that do this work. Use any other one after reading Google and Yelp reviews and maybe some other platforms first.

This was our first time replacing a roof, and I'm writing this review based on what I wanted to…read moreknow before we hired a roofing company. We've only had the roof for a week, but I waited until we had heavy rain to write this review. The roof held up well with no leaks or issues. It looks beautiful. We had to keep two box vents (instead of ridge vents) on one section of the house, and the box vents they installed match the color of the shingles, which was a nice touch. We got four estimates, and Price Rite was one of three that were in the same ballpark. We chose them in part because they offered the best warranty. They were transparent about potential additional costs when they did the tear-off and inspected for damaged wood. Once they started working, they told us how many panels needed to be replaced and the total cost before doing the work. They showed us pictures and invited us to climb up and see the damaged areas for ourselves. Ron was polite, respectful, and professional, and he was always quick to respond to a phone call or text. The installation crew was friendly and professional. They arrived on time and, although the job took longer than the one day that was planned, they returned the next morning and finished quickly. They covered our shrubbery with tarps and cleaned up thoroughly each day. We had no issues at all. Overall, we are pleased with Price Rite's work and would recommend them.

Worked on my home over many years. Just did my roof in Lyndhurst. very reasonable price...efficient…read moreand quality work. Also recommended by Lyndhurst Lumber as a local reliable contractor.

The crew just left and this experience was 5 star from start to finish!…read more We got an estimate a few weeks ago for a roof. Scott was on time and provided lots of details of what it would take to complete the job. We needed a little time to decide and he understood. When we called to confirm, we were given a timeframe of about 6 weeks before they could get started. Imagine my surprise when we got a call 2 weeks later that they had finished a job early and were able to fit us in! The crew arrived on time, was professional and efficient. I'm pleased with the look of the roof and they did a thorough job cleaning up as well. Overall great experience!

DunRite just completed installing new vinyl siding and vinyl shake on our house and we are very…read morepleased. Everything went a planned and the house was completed in just a day and a half. Tim our sales representative was very helpful with our choices and he did a great job of staying in contact and following up. The whole process took only a few weeks from the time we placed our order to completion. Also had them replace our skylight. Would definitely recommend this company. Thanks to Tim and the installers that did a great job.

Got Gutters installed. Great quality, great communication through process. Sales rep was…read moreknowledgable and professional.

Excellent work without damage to our property. Great communication. Highly recommendedread more

Horrible company. Would give negative stars if possible…read more Due to space limitations we can't give full details or list all the problems, lies, or unprofessional business practices encountered but we'll give the highlights. Contracted with Hinckley Roofing to do tear off and roof replacement on small house. Subcontracted crew only tarped front of house and left other sides exposed. Majority of shingles and debris were thrown off sides and back, not front. Left excessive black marks on vinyl siding and large scratches/gouges on aluminum window trim where shingles hit. Only the front looked mostly okay because of tarp. Siding in very good condition prior to damage they caused. Showed us picture of front with tarp and lied about the rest being tarped until we shared video from security cameras showing shingles raining down against the siding. Their solution was to scrub each streak and power wash the siding, destroying the surface so there were glaring shiny and dull patches alternating across sides and back of house. This was unacceptable to us. Met with them again and were told if we gave it 6 months we wouldn't be able to tell; it would even out. Gave it 6 months and it looks worse. Roof cost just over $9,200. Bids from siding companies were all higher than that amount but Hinckley would only offer half the cost in credit for damages. Said anything more would be unfair to them. When we didn't accept their offer, we were told they'd put lien on house and we could work it out with their insurance company then. Deadline for filing valid lien had passed after so much time but they would file anyway. The only way we could get lien removed then would be to hire attorney and file a lawsuit to have lien invalidated. We opted to take their low offer and be done with them.

Excellent service, very dependable, respond quickly and knowledgeable. In one stop We went from…read moreworried it might rain to We've got no problems except the plague. Chris wore a mask to help with what he could about the plague. Call Twin Improvements they are what you wish f

I appreciate your response but you fail to mention that 3rd Generation "caused" the damage and is…read morenot owning up to that fact. To add further insult, you offer to make repairs only if I agree to pay for the damages 3rd Generation caused. Bond was denied but that doesn't negate the warranty for poor workmanship and trying to pass the cost on to me the customer to get it fixed. The fact remains to this day, there is a failed inspection due to the negligence and the permit remains open for which 3rd Generation has been cited by the city of University Hts.

3rd Generation Home Improvement, good old-fashioned craftsmanship at a fair and honest price…read more From the office to the field, you guys were fabulous. Mike, Rick, Josh, Derek, and all those involved in inspecting preparing the scope of work, quoting the job and ensuring that everything was easy and went smoothly and as planned are truly remarkable people who looked out for our best interest. You guys were there every step of the way and walked us confidently through each stage of the process. Your professionalism was unsurpassed. The crew showed up when they said they would and worked steadily until the job was completed. Their speed and thoroughness of the tear-off and reinstallation was beyond our expectation, and they even cleaned up after themselves. Thank you so much 3rd Generation for our beautiful new roof. We would highly recommend you to anyone and everyone who is interested in quality work being done in a timely and skilled manner, at a fair price. Sincerely Scott & Melissa Young