I worked with Lauren and Michelle I needed to have a piece of art reformatted to another frame and…read morethey did an excellent job. If I had additional needs for something similar to this, I would definitely go back to them. The quality of the service was excellent. It was priced well and they gave it back to me timely.

Went in this morning to inquire about framing a large format print in acrylic. Jennifer and Molly…read morewere really helpful in suggesting other alternatives. Molly was really helpful and set up three different quotes. In addition to making suggestions on where I might find the material I was looking for. They took their time and I think genuinely enjoyed the process. And to boot, their prices are very reasonable. Make the effort to go up there. It's worth it.

Reasonable prices, exceptional work. Don't know why I have to say more, but the app requires it...read more

The name says it all. This place makes frames, and they're very decent ones at that. What I really…read moreloved about Frame Makers was that they respected my wishes to get the job done as cheaply as possible. I've been collecting silk-screened gig posters for about five years now, and it took me until about a year ago to realize that doing little else that taping them to my wall was not the best idea in maintaining their condition. Although I only paid between $10-$20 for each of them, they're pieces of art nonetheless, and should be treated as such. I managed to find generic poster frames for a few of them at Wal Mart (shameful, I know), but the majority of them came in odds and ends sizes that I was unable to find any rational solution for. Until I found this excellent Beechwold framing boutique, of course. Although the store is relatively small, it's got as much or more goods and framing options on display as the respective sections in places like Jo Ann Fabrics and Hobby Lobby do. Best of all, the prices here are pretty excellent. After searching high and low for an economic way to preserve my beloved poster art collection, the woman that I explained my idea of a bare bones frame that mostly involved matting board and sheet plastic gave me an estimate of around $25 per piece- hands down the best price I found in town. Not as cheap as I was thinking, but compared to the $125 Hobby Lobby wanted to charge for an unnecessarily rich frame made of wood and glass, this was music to my ears. I ended up having two pieces done, and they turned out incredibly well. I'm finally on the path of converting my overtly college-y room into a twenty-something bachelor's pad of sorts, framed prints and all. OK, that might be a stretch, but they sure do tie the room together nicely. Thank you, Frame Makers!

What a wonderful job Frame City did on matting and framing my watercolor! Also Kitty was very…read morehelpful and patient as I made my selections. The turn around time was quick and the cost reasonable.

they quoted me $65 to replace my broken glass, ACE hardware in clintonville charged me $12read more

This place is great! I had been putting off dealing with assorted paintings and items because…read moreframing is intimidating and I wasn't sure how much it would cost. Gregg spent an hour walking me through various options and did a great job of explaining why something might cost more, what could be done at a reasonable price, and what I would be better off doing myself with craft store materials. Especially the last part felt super honest and made me understand their value-added. I ended up getting three paintings framed at a *very reasonable* price, and they look amazing! So glad I found this place.

They go above and beyond with attention to detail: had a 1940s painting with a lot of wear on it…read moreand they thoroughly cleaned and restored it, without us asking, when framing it. Their frame selection is amazing. Highly recommend.

Dropped off a copy of a vintage photo--they helped by suggesting matte & frame, then were agreeable…read moreto my ideas. Together, we developed a look for the work that is even better than expected. Service was quick, professional, & very friendly. I will definitely go back.

I finally found a frame shop that has expert knowledge that enhances the quality for my art. I…read moreforgot how good it feels to be excited about picking up work done with finesse, detail and artisanship!!!

I've been going here for almost a decade. So process that first…read more For the first half of that, most of my business there was for work. Lots of framed shots of buildings in conservative rich, wood-trimmed frames and matting. It was quality work. Affordable, too. I live nearby, and thankfully my job gave me the creative discretion to go to an *actual* professional framer than doing it at one of the big box craft retailers. Over the years I continued to patronize the establishment with similar jobs, but this year, finally, I was able to save up and use their services for the framing of a deeply personal item that will eventually be used as a gift. Just like this recent personal project, and those that came before, their advice to me is always a convincing combination of competence, fun candor, and kindness evidenced by years of experience. Whenever soliciting the service of a design professional, you must first recognize it's partially collaborative. You're asking someone to actualize your vision through their lens and creative process. I love tapping their brains and suggestions while offering my own, and since the recent job was a personal project, I told them that I wanted to really spread the wings of creativity and break out of the box of the usual standard fare they sometimes have to deal with and that I, too, was guilty of inflicting upon them in the past. Highly recommended. Their materials are top shelf and selection robust. Their preservative solutions, including museum-class glass, are designed to keep your cherished artifacts, artwork, photos and mementos fresh and unaffected by exposure to the elements. I will definitely continue to use their services as needed to keep my memories front of mind forever, hanging in places of prominence, enshrined behind the sanctity of glass, wood, and metal cobbled together by the diligent hands of a craftsman who cares for the process as much as you do.

The only reason I am giving this review two stars instead of one is because Jess made up for some…read moreof Linda's bad customer service. So, here's what happened. I have two pictures that were pre-matted from many years ago. I love them both, and unfortunately the one is a very delicate collage- hence I want to get it framed so it doesn't deteriorate further. When I came into the store, Linda was the one that greeted me. Given the size of the pictures, she immediately went to the $65 poster special. Unfortunately, the frames are only black, silver, and gold, and I wasn't sure what I wanted.... after 5 minutes. She was very snippy with me on several accounts. When she first saw the pictures she said the $65 because she obviously didn't think I could afford or pay for it something else. Actually, her exact words were " It's not worth it for you to frame these." Well, since I walked into your store -it is worth it to me. She was very judgmental about the one that was a collage. I had mentioned that I did them in high school, and I recognize that I look young -but I'm almost 40. She clearly thought I was a college kid that couldn't afford to be in the shop. But, frankly, even if I was- her judgement is not needed or appropriate. So, I was already a bit annoyed because she made that comment within about 40 seconds of me walking into the store. Since the matting I had used originally was very old I was also considering new matting (she was also snippy about those prices). She immediately pulled out a grey color and said this one. I said I like it, but I can't go with Grey because of the color scheme of my house. I would like to look at white or cream. "Well, white doesn't look good on pictures -I don't know what you want." Wow. Linda -it's been two minutes, and I told you I wanted to look at white. The tension basically escalated from there. Then she told me that the white fabric matting was too expensive for me and I could only get the black, gold, or silver. Well frankly, I didn't like any of them. So, I asked about the other 200+ frames in the store that was not the black, gold, and silver she pulled out. She snipped again. "Well I can't go through every one of these and tell you how much they cost. I have to get back to work. I have too much to do." I hate to break it to you -but I AM your work. I should have just walked out right there and frankly, I wish I had but I didn't feel like driving to another framing store. So I said, "Let me look around and when I decide what I want I'll come get you. That way you can do back to work." Then, ironically she didn't leave. "I need for you to decide, I can't wait here all day." So I said, "I'm not asking you to wait for me, I said I wanted to look around." "You'll have to make up your mind." "I hear that, I would like to look around and I'll come find you when I decided what I want." This whole interaction happened in less than five minutes and it was very bizarre. I have never had to ask to look around a store before - that's the point of walking into a store. Anyway, about another 5 minutes later, I made my decision - and it was not the poster special. She took the order was still a bit snippy. But I ignored her. We talked about the back of the frame for the collage. I said that I needed to be able to access it because it was delicate. She said that they could not screw it and use the pin things that keep it in place instead. I said, ok that sounds good, just as long as I can access it. Before she took the picture, I asked her to hold it horizontally because it was delicate -naturally she didn't. I said "Wait be careful." She said "no it's fine, I'm not going to look anything." Well, yeah that didn't happen. So, a week later I pick up the order and there were two people there -Linda and Jess. Jess was helping me and Linda walked over and said " It's fine you don't need to look at the picture." Didn't even say hi, was not the one helping me. Well, actually I do need to look at the picture because if something's not right -and it wasn't right, I wanted it taken care of before I took it home. So naturally, several things were wrong. my original matting was sliced and the backing that they put in the frame didn't even fit correctly. Frankly my highschool matting job was more professional than what they did. On top of my matte being sliced, they removed my original backing (a piece of paper) and cut out where I had signed it and glued it on that bad backing board. Third problem- part of the collage was missing. Forth Problem -they double-sided taped it to my matte! I was so clear about that I needed to access the picture -Why wouldn't you tell me that you'd cut up my picture and tape on a new Board!? Only thing Linda said was "Wasn't me" and walked away. Jess at least had the sense to ask "what can I do to make it better?" They did replace the mat- correctly within an hour, but I still wanted the original paper and Linda made it an overall bad experience.

Outstanding customer service and high quality work. I had six pictures/documents framed. Andy…read moreworked with me to find the best looking frames that fit the pictures as well as a fit for the room decor. All six of my pictures turned out great, from the perfect frames to the right type of glass. Andy also worked within my budget and didn't just try to sell me the highest priced items. If you want high quality work, reasonably priced, and excellent customer service, take your business to Andy's Frame Shop!

Andy is so knowledgable and helpful. We brought 2 big items to be framed and he explained the…read moreoptions to us and had them ready in just a few days! I will definately go to him again.

We took our ceremonial marriage certificate here to be framed and they did a fantastic job!! Great…read morecustomer service! It turned out beautifully. Highly recommend.

Absolutely amazing from first step in the door. Extremely helpful and friendly. Showed what I…read morewanted framed and they took it from there. Results were even better than expected and wish I could add pictures (pun intended). Everything for hanging included, wire perfectly placed, wall hanger, everything already done just need a hammer when you get it home. Cost was very reasonable and I am an old fart and gas ain't 26 cents anymore. Very pleased.