Talk about an absolute gem of Route 66!! This place is beyond awesome. Stood here the night as we…read morewere on our route 66 trip from Chicago to California. Very nostalgic and so much detail in each room. We stood in Room No. 8. Phyllis is a great owner and very communicative. This place is a must if you are traveling Route 66! Its places like this that make that Route 66 experience great plus you keep these mom and pop motels going and up and running.

Let me just start out by saying that if you are expecting anything fancy that compares with…read moremodern-day hotel chains, this place probably isn't for you. This is mostly for those who are wanting to re-live the Route 66 experience by staying in mom-and-pop owned places. The owners were very nice, and showed me around the place. I went with the movie/Hollywood-themed room. Had a TV in there but the signal was very weak. Bathroom was small (apparently big people like me didn't exist back then...) but I had a great experience. Recommended for nostalgia enthusiasts!

Have been staying here for years and this HGI is going downhill fast :(…read more First off, the breakfast in the morning is still great. Andrea is always helpful and love the cooked to order items here. The rooms, however, are getting so rundown through the years. My room on the first floor was so muggy, damp and even the carpets were bad. You would not even dare walk on them with bare feet, so gross. Then, the bathroom walls were stained with who knows what. I was there for a week and had two hand towels and one wash cloth. Lastly, Springfield is getting booked up so these rooms can be up to 180/200+ per night which is highway robbery since they are so bad. Sooner or later it will be dropped from the Hilton chain and be made into a Quality Inn or something.

The location of this hotel is so convenient to the freeway exits, restaurants and shopping areas…read more We were there for 3 days for a family reunion and the desk staff was providing top notch customer service the entire time which our group appreciated very much. The breakfast was wonderful every morning and the dining area has plenty of seating. In the evenings we enjoyed gathering on the outside patio at the fire pit. The banquet staff was courteous and attentive. Pretty much all of us really liked our rooms. The handicap accessible room that my mom needed was wonderfully spacious with a roll in shower. Hilton Garden Inn does a really good job with events, the rooms are well kept and the restaurant has a fantastic menu.

You know when Check-In is at the bar that this hotel is kinda special (and the first round was on…read morethe house!) The room was cozy but creative and imaginatively done. The rooftop lounge was closed for the season for bar service but they let us take our drinks up there and enjoy an unusual sunny February day and beautiful view. We had a few tasty drinks, played oversize Jenga and Connect 4, and came back for breakfast into the vast lobby/restaurant/bar/lounge/ coffee shop/game area, all under the watchful gaze of a one-of-a-kind "Bigfoot" with adjoining meeting room and bikes for guest use. We never made it to the Jazz BBQ Speakeasy downstairs but maybe next time. The only downsides were the 2nd elevator being down and the operating one was painfully slow with no stair access to our 2nd floor room. We would definitely recommend this Marriott to our friends and would stay here again.

I knew what to expect when I stayed here so there were no real surprises…read more The check in area was at the bar and the process was easy, was not acknowledged as a Gold Elite member or offered an upgrade. I was a bit surprised that a couple checking in only get 1 drink chip, it's a nice touch just a bit odd to only get one. Room was adorable, yes it's small but it has everything you need. I do need to work while traveling, so as there is limited workspace it was difficult but manageable. I enjoyed the quirky decor, bedding was nice, would love to know where those bedspreads are from. Loved the bathroom & shower too. Came down for breakfast in the morning, it was chaotic to say the least, people lining up at the check out area, people lined up waiting to order coffee, people waiting to pay for store purchases & no staff in sight. A guy finally appeared from the kitchen, he's by himself which I'm hoping is not normal, he eventually comes to me only to say they only have the breakfast flatbread available, so we ordered 2 of those since there was no other choice, he made our average coffees & then apparently was also the cook. After several minutes he appears with the flatbread's, have to say they looked unappetizing & the whole egg was undercooked, somehow the flatbread itself was undercooked & burnt at the same time. We just ate around it. Also the chat feature in the app took 20+ minutes for each reply when I asked for a late checkout.

This place has nice rooms that are super spacious and well designed. The hotel is fairly new and…read morewell taken care of. They do a good job of keeping the rooms clean, with some exceptions from time to time. The rooms also have small kitchens in them which is nice when you have family or leftovers etc. With all that being said, I dislike the loud doors in this hotel as you always hear the doors slamming shut (especially the exterior doors). Plus, we have had people smoke the place out while cooking or falling asleep while cooking in the middle of the night. Customer service after events like that was dismal.

We stayed here 2 nights on our way to Oklahoma City. Our first night was Wednesday so able to…read moreenjoy evening reception at 5 pm. Free drinks including beer and wine along with dinner selection of chicken gumbo soup and salad. There was even fruit and cheese platter which was nice along with cookies. Our room was 2 queen and 1 king bedrooms with living room and kitchen at entrance. There were 2 private bathrooms: bathtub/shower and the other was stand-alone shower. Both rooms were very spacious. There was also indoor pool which was nice to relax in. Breakfast was nice with good selection of hot and cold food. Housekeeping was nice to setup crib in room and also have daily cleaning.

Love the layout of the rooms here. Our bed was a little too hard for my taste. I asked at checkout…read moreif they have mattresses toppers. They said they don't currently have them but it was a good suggestion and they will get some. Nice! The TVs probably need some adjustments. Ours was very dark and hard to see the screen. Only stayed one night so not a big deal. The air conditioner is very loud in room 212. I turned it off and on a few times to be able to sleep. The room was very clean and it's convenient having a refrigerator and microwave in the room. The front desk staff were very friendly! Breakfast was very good! They had sausage, scrambled eggs, biscuits and sausage gravy. Everything was hot and you could tell it was made fresh. Not microwaved. You could make yourself a waffle or grab a boiled egg (already peeled) and a bowl of fresh strawberries. So many options, they do a great breakfast! Definitely get up for breakfast! The location is convenient and right off I44. There is a Costco nearby you can fuel up at and they are open until 10 pm! Bonus!!!

Another positive experience at a Springhill Suites. The staff was friendly, breakfast was adequate,…read moreroom was clean and spacious. No complaints here! Would definitely stay here again

I always want this hotel to be the good one, but it routinely disappoints me in various ways. It's…read moredefinitely overpriced for the quality delivered and you should stay elsewhere if you don't need to be specifically in this area. I like that the Oxo bar across the street is open late, and that there's a Planet Fitness not far away. But that things outside the hotel are the main draw is pretty sad. The main thing that keeps me from saying 3 stars are Tedi and Maria at the desk, and the people who do cleaning of the rooms. These people are gold in a hotel that is really going out of its way to not be useful in other ways. It's often the case that I need to extend my stay, or I book the stay in multiple segments to get certain Wyndham pricing (because the website makes no way to say I want two days on partial points and one day on full points, for example). But inevitably I know in advance and I ask to get things set up so I don't have to stop at the desk on the transition. People other than Tedi always tell me that can't be done before the actual day, which is both untrue and unhelpful. Tedi seems to get it that being of service means the hotel doing something for me, not me doing something for the hotel. Papering over seams like this is one of the most important thing desk people can do, and it's sad how much the men at the desk (and it does always seem to be men) tell me that's just the way it is, as if that justifies a steep price tag in a hotel. The manager at this hotel, I don't recall his name and did not talk to him on my most recent stay, though I have tried to engage him uselessly on these matters in the past, does not get it and I've given up trying to explain it to him because on past stays he is always ready with an excuse for why it's my fault. There is a lot I tolerate in the service industry, but I have a hard line on "it's my fault". Charge me what you will, and I'll decide whether I like the price, but don't tell me that you can't do a thing you obviously can and are just trying not to. He doesn't use the words "your fault", but it's what comes across when he says it's just a business decision. He talks like he's educating me, not like he actually thinks my opinion might matter or he owes any form of responsiveness. Basically, he's saying "those are the rules, if you don't like them go elsewhere". Increasingly, I do. There's a Super-8 over in Bolivar that's a bit of a drive but is a lot less expensive and very nice. I stayed there a couple of nights in preference to staying here. 1-ply toilet paper is another example. Sure, it saves you money, but telling me "just use two sheets" again makes it be my problem. 1-ply toilet paper does not say quality. It screams "we're cutting corners every chance we get". And breakfast in the limited range of time that it is means it's really just "breakfast for business travelers" who have to be up. For people on vacation, it means not getting to sleep in. The manager can try to explain all he wants about the economics of things, but in the end, he's making a choice to not value me, and it's not a good one. Also, they are really sloppy about starting on time, often late getting food out, but very meticulous about closing up at the other end, as if "of course you should expect to wait on us, but no, we will not bend for you". Again, this is the very antithesis of service in a service industry. That I have to worry as the end of breakfast approaches and I try to go get something from my room next door or to drop off an item (food I want to finish later sometimes isn't carryable in a single trip) I'll find the door shut if I come back is just the kind of unpleasant thing that makes the entire breakfast experience, if I interrupt my sleep enough to get to it at all, a real unsatisfactory thing. Shame on them, honestly. I paid for this the same as anyone else, but no clearly it's of no concern to them to accommodate people trying to have a precious day of vacation. What business do they think they're in? Well, if they won't listen any other way, they can listen here in the open so fellow travelers know this is how they'll be treated.

Clean, friendly comfortable. All you can ask for with a good price. Gym actually had a universal…read moregym which is awesome. Small bar with great prices.

This is our third stay and I won't stay anywhere else in SPFD. Usually we've had Istanbul, which I…read moreadore, so I was a bit disappointed when we got St. Petersburg. We loved it! I love how each room has its own character and charm but also maximizes comfort and efficiency! Plus, this coffee is 100% addictive. We now order it from our home in Georgia. Our favorite is the Ethiopian. The coffee shop goodies are also divine! We usually run into one of the very hospitable owners but have found all staff to be so accommodating. Culture and Eurasia Coffee are definitely jewels in the C Street crown!

Possibly the most amazing Hotel experience I've ever had. The room (The Casablanca) was huge, and…read moreso beautiful. I loved the hardwood floors, and the skylights. The jacuzzi tub was fantastic after a night out on the town. I loved the pourover setup they had for coffee. Huge shout out to the staff as well. I booked through hotels.com, and accidentally booked the day following the day id intended. After messaging the hotel, I was reached out to promptly and they were great about rectifying everything. I cannot recommend this hotel enough! It's attached to Eurasia coffee as well, which is great for morning coffee and a bite to eat in the AM.

I brought a friend in from out of state and was unable to accommodate her at my place knowing this…read morehotel was close I gave it a second try after knowing that the owners were a new management company to my delight this place is totally done at 180 and I would bring anybody from out of town to this hotel it does not smell there are not bed bugs is a wonderful new transformation.