When that atmospheric river of 2022 hit, so did a big tree into the roof of our cabin. It snowed,…read moreit rained, again and again. First floor was rotten with mold by the time we got to get in and see it. After searching for licensed GC, we finally found Scott and Mary of Craftsman Home Improvements. After contacting via yelp, Scott promptly came out and assessed all of the damages once water & mold mitigation was done and quickly helped us pull together a rebuild plan for our first floor. Mary was instrumental in helping visualize different plans, finishes, cost breakdowns, and insurance estimates. Scott was dedicated beyond our expectations. Quick to collaborate with us and develop the project with us, not for us. Drywall & Texture: Was the drywall install super tight and accurate, with invisible joints, yes. Was the skip trowel finish immaculate and thoughtfully executed, yes. New Bath: Was the entire new bath installation customized to fit odd dimensions, yes, new shower install, beautiful, new fan setup, wonderful. New Floors/Moldings: How about the new floors? Was the subfloor floated to level out a horrible shift, absolutely. Was the laminate install done with every attention to detail, yes. Were we consulted about wood directions/aesthetics, etc along the way, yes. Was the fitting of baseboards immaculate, you bet. New Doors/Windows: How about those new doors and windows? Beautiful joining work for the framing, yes. Doors all perfectly balanced, absolutely. Windows sealed up tight, air tight. Scott had to address every old frame to bring into a standard and the work was amazing. New Stairs: Each new wood riser and stair was a custom cut. These are now a showcase to the house. Custom Closets: Each closet on the first floor was a custom designed space made from pine. Scott was able to build out exactly what we needed. Working with Scott and Mary was seamless. Scott has a great sense of humor and Mary was so helpful in finding/sourcing materials for us. We are looking forward to a deck job with them in the future.

Mary I can only put so many words in. let me say this , I…read moretold Scott about the texture the day he said finish. I then contacted Scott within a week to let him know there is no texture in places on ceiling. and it didn't match. Scott did come look at it. I didn't wait 9 mo. to notify Scott of the issues. Scott knew this from the very day he painted the ceiling. If he don't tell you what's happening that is not our fault. You-say contract doesn't have insulation in it. I have your quote and contract that says otherwise. Your contract says guarantee work for a year. Our home has been in disarray for 9 months. And you didn't come in till March. We are having a General come give an estimate on ceiling. For texture knock down, paint. If in fact the job was done correctly why would you Mary sign a check made out to Randall? it's because Scott can't do the texture nor does he want to try. He told Randall he don't do much texture work. I let Scott know he can buy a texture spray machine for 70-80 bucks from Lowe's. Which you would think any general contractor would have one since they advertise drywall..and been in business 20 years. The can of texture he bought I believe 3-4 cans of them would have paid for texture sprayer. Now that addressed downstairs. Let's address upstairs. In the kitchen. We didn't remove any more cabinets from where the water damage was. they were removed before Scott came and looked at job. His helper Brian cut multiple sheets of subfloor to wrong size. Instead of Scott going and doing the cut he had him ( Brian ) cut again. and it was still wrong. There was a 1/8 inch lip on the subfloor that Scott and Brian put in. Randall had to fix this before flooring went down. Once he removed the subfloor he found why it had a lip . The debris from putting in the floor was left underneath the place they removed and replaced. It was a good thing the mess was left. Randall found that the blocks that attracted to joists were not connected on both sides. he had to repair the incomplete structure. Randall also found there was no insulation put back in the walls. The exterior walls get insulated. Then of course we can move on to the drywall/Sheetrock where that was not measured properly so it was short. once again Scott let Brian do the cutting. We just really thought you would care about the workmanship done in clients home. Us the client.. I'm sure that 1/2 inch space between each Sheetrock that leaves an opening is not done correctly. The pictures I posted was only of the work Scott and Brian did in kitchen. That took one man 8 hours to complete and do job correctly. And you will be back charged for the T&M (Time and Materials.) After seeing the work being done is another reason we decided not to have any further work done by your company, and had to change contract. If you remember you gave us a bid for the removal of rock in front room. And there was removal of flooring and we were going to have Scott install cabinets. As you put on the bill that install sink garbage disposal dishwasher. None of that work was done the drywall was never textured in the kitchen. So please tell me how you would consider this job completed. We did pay for all this. So where is the money for a job not completed. I will attach the contract to this in a bit. Along with the payments made to you. I'm not telling half the Story Mary, Maybe it's the one who works under your wing. Best Kim

Scott recently helped with some electrical work on our new (but older) house, including installing…read moremini split AC disconnects and new service panels. He did a great job! Since the house was older, Scott walked us through where everything was and explained what previous owners had done. He took the time to understand our main goals and what we wanted as the final result, then gave us practical and helpful suggestions to make sure everything aligned with our project. Scott was honest, reliable, and finished everything on time. He kept me in the loop throughout the process, which I really appreciated. His pricing was also very reasonable for the quality of work. If you need an electrician, I highly recommend Scott. We'll definitely be calling him again!

Tim is a very kind human. I am from Modesto and had rented an airbnb that did not supply snow…read moreremoval services... so I yelped and Whittington pro services popped up, read great reviews from others using him and as well and an airbnb owner using Tim to clear her drive ways. Tim was responsive, well priced and was reassuring the drive way in which I was renting would be accessible... and he even went the extra mile to carve out a walk way from the drive way to the stairs.. and then sent me pictures of what was done. Very kind, responsive, communicated well. Will be saving his contact info for future needs! Thank you again, so much!

Whittington Professional Services with Brandy Whittington in charge are not professionals in any…read moreway. Of course a bunch of positive reviews here were misleading for me as well and that is why I hired them. I did not realize that they "know" to do everything and sadly I soon realized that they do not know-they have no clue what they are doing. Positive reviews might have come from very simple jobs or what I think more of now hearing the horror stories from licensed tile people in the area who go to repair Whittington's wrongdoing - I suspect that those reviews are not even genuine. My experience is that Brandy Whittington and her team are incompetent and not qualified to do any services that they are offering to do. They fraudulently do a license requiring work without the license, so the most of their work is for the sheriff's office submission and financial fines if not more than that. Hiring them is just a burden on your budget and a big waste of money. They have the same approach for everyone starting the job and then disappearing with a bunch of excuses involving their private life stuff to ignite our compassion and understanding for their unexplainable delays while playing the game with us. They have no work ethics. I hired them to do the tile work for me in 2 bathrooms and on my fireplace and bathroom fixtures on my shower. All 3 are total disasters including the shower, that even my cleaning team when they came said that it was the most horrible tiling job they have ever seen. We had to put the bathroom out of use for my guests due to their failure. I gave Brandy Whittington another chance to redo only the bathroom wall as a test and besides failing for the second time to do the work-she broke my brand new tub on top of all the poor workmanship. I had to fire her and her team and they did not even bother to show up and check what was wrong with it. My friend who's a tile expert in another state kept telling me that every picture with updates I sent him looked like they had no clue what they were doing. I brought an inspector to my place when I fired Brandy Whittington's team and he said that their work is a teardown. Not to mention that they spent 4 weeks doing it. While the licensed team was demolishing Whittington Professional Services work in my bathrooms, they said that tiles Brandy installed would all fail and get wet very soon as it didn't have proper waterproofing and gluing. Every single step they did was showing the depth of their cluelessness about the job. My fully licensed team that redid the bathroom was done with everything in 3 days. If you want to risk your investment to fail right away-they are perfect for it. They pretend they do know everything, but in truth I haven't seen anything they have done to be worth even a penny. I am not done with them yet as I do not want them to be able to scam other honest people around ever again. They should face criminal charges in the court of justice according to the Section 7027.2 of a Business and Professions Code. I just found out that another victim of their negligence reported them to BBB due to the deck failing after Whittington Professional Services installed it. What can I say besides if they did ever any work for you - call the licensed person to redo it before anything happens. Good Luck.

Steve's Automotive go the extra mile especially when I come in frazzled taking extra care of me. I…read morehave retired from an automotive career. I ran an AAFES garage in the military overseas. I continued with rebuilding classic cars and trucks, boats, motorcycles. You name it even lawnmowers my first ever rebuild lol. I have seen and done it all and now am too old to wrench. I trust Steve's Automotive keeping the community safe and in roadworthy vehicles.

Steve and his associate were incredibly efficient, friendly, and informative! Our garbage disposal…read morewent out and they came out the next day. He fixed it in a matter of minutes so I asked if he could look at a bathroom that's been having some plumbing issues. He took a look and fixed that also! Steve even had some tips of the trade for us to help prevent any issues in the future which I appreciated. Highly recommend!!

This is the 2nd time we've used Mike to do work on our cabin. The first time he refinished our deck…read moreand porch. We were super impressed with the workmanship and it's holding up great. This weekend, our water heater malfunctioned. Mike came out to take a look at it and repaired it with no issues. Mike is a super guy and extremely reliable. He is my 'go-to guy' for house repairs going forward. Thanks Mike!

I needed to replace my water heater right away. Called 4 places. One didn't work on the weekends…read moreand the other two did not have time to return my call. Mike called me back right away and was able to help me out when I needed it. He is professional and courteous. Will definitely use him again.

We've worked with many contractors and handymen over the years and Jared is AMAZING! We had a…read morecracked shower pan and no one else we called had the skills to do both the repair AND tile work, so we were looking at long down time of not using our bathroom/shower with coordination between multiple contractors. Jared offered different options and listened to our preferences then provided some recommended tweaks during the project resulting in a finished project that far exceeded our expectations in very reasonable amount of time. Not only does Jared have a broad range of excellent skills, he is easy to work with too. He showed up each day when he said he would and was prompt with communications every step of the way. It's a win/win when we get to support Veterans who also do great work -- we highly recommend Jared and will hire him again for our next handyman project.

After having a good experience a few years back. I scheduled a service to replace some ceiling…read moredrywall. Was notified literally 5 minutes before the scheduled service time that he needed to reschedule. This is AFTER I already took a day off to have the house ready & remove everything from the room in preparation for the work.

My roof was installed in 2008 by this company. I am still loving it!…read more Ray was great to work with and it was a great experience. I just called him (18 years later) for a check up on the roof, since I cant get up there any more. Hes actually working on the house next door that is a new construction that will be awesome.

Ray was awesome, very nice person, Profesional, very good at what he does, I enjoyed doing business…read morewith him

He was very helpful and promptly responded when we called. He walked my husband thru how to fix the…read moreproblem and was very patient

My moms toilet needed new parts inside the tank I went and bought new parts for True Value in…read moreSonora. I've never done this before I turned the water off under the toilet the pipe that goes from the valve to the tank sprung a leak. I turned the water off for the whole house and went to back to the hardware store bought 2 new valves and the pipe well as I was trying to take the old valve off the pipe coming from the wall started bending the valve wasn't budging.. I had to call a plumber my mom called Newkirk Plumbing I spoke with his wife told her what happened and that we had no running water. She was wasn't able to get anyone out that day they were working on a big job and wasn't sure about the next day either. My mom received a call back, she called her husband who is the owner, what was going on and she said he would be here this morning. He and his son showed up at 9:30, I showed them the toilet what I bought from the hardware store would not work the pipes in the bathroom were 3/8 and he didn't have anything on the truck that would fit, he and his son went to a supply company in Sonora came back and had the pipe fixed ran the line from the floor behind the toilet, they had everything fixed quick and cleaned up. I was so impressed with their service, the price was fair.. I recommend them to anyone who needs a plumber.