Lived here for a year and would not recommend moving here. Very frustrating experience. Management…read moredoes not do their job correctly. Passes on their responsibility's to the tenets. Almost had my car towed once even with a parking permit. Main front gate has not worked during the entirety of my stay. Work orders did not get completed in a timely manner. Lived with a hole in my living room for 4 months because maintenance team is understaffed (see picture below) lastly we had many problems with mold on our walls, on our personal belongings that management did very little about essentially putting a bandage over the problem and would not let us leave the complex without breaching the lease contract even though it was a ongoing health issue.

Copper Creek does not belong on this list. They DO credit…read morecheck. Rental agent was very nice though. I had one collection on my CR so they turned me down. When I investigated the CR it turned to be my bank whom I've been banking with for over a decade. They erroneously reported that I had a delinquent account. I have NEVER owed them anything. Goodbye KEY BANK.

If you are looking for an extraordinary experience in senior living this place really warrants a…read moretour. My senior parent is receiving truley amazing care on a daily basis. From top to bottom their staff is a highly effective team and I am so happy to have found a good home for my Mother.

I should have done this a long time ago, but my Mother lived at Mill Ridge Village for nearly a…read moreyear and frankly, very shortly after she moved in, we realized that it wasn't the right place for her. Her dementia was taking over and that isn't what this place is for. The staff went above and beyond wherever Mom was concerned. You only hear of places like Mill Ridge when something goes wrong, never the daily things that everyone does right. You don't work in this industry if you aren't a caring individual and EVERYONE that I came in contact with there certainly was that. This is a great place and has a great staff. I don't have much experience, but they set the bar pretty high in my opinion. Thank you to the whole staff!

I've had a great experience with these apartments. The office staff has been exceedingly friendly…read moreand their maintenance is very prompt. There have been issues with theft in this area (not necessarily the apartments fault). We also had an ongoing issue with ants I'm not really sure why but after the last time we left bait out they stopped coming (something like 6 months ago). Lived here for just over two years. I noticed in the other reviews trash piling up. That hasn't happened in a while although I do occasionally see a couple bags by the compactor.

We moved in to Port Landing Apartments Oct of 2018 and moved out Oct 2020. The apartment we lived…read morein was right next to the playground, the price was a bit high but to be expected from such a lovely apartment. Through the seasons, the loudest it gets is in the summer time. The property was very clean and quiet. We had several things need service in the time that we lived there and they were attended to in a timely manner. Svetlana was very sweet and caring any time we talked to her. My husband and I both worked over nights and were only able to communicate through emails, Svetlana and the maintenance staff was very accommodating. They did send out quite a bit of emails about trash, noise and recycling but that's the other tenants fault, not the property. If everyone else that is renting in the apartments are doing their part to help keep (following trash and recycling rules), this is a very nice place to live!

Edgewood Heights really is a great place to live overall, but there are a few issues that future…read moreresidents should know about. When I first moved in, the complex had a very high-quality feel to it. However, once you start using the amenities and living there for a while, you begin to notice where things fall short. First, the indoor pool seems to get shut down frequently for cleaning. When I first moved in it felt like it was closed every other week. At one point management even had to send out a message reminding residents to shower before using the pool, which explains why it was being closed so often. Second, the arcade was actually one of the reasons I chose this complex. Unfortunately, about 20% of the machines had issues. Most of the games are free except one, but several machines didn't work properly. Before I even moved in they had already created a rule that children under 13 couldn't use the arcade without a parent present. Third, the weight rooms were disappointing. One of them is extremely small, and the other has machines that were frequently out of order. Fourth, the back side of the complex definitely has some residents who don't respect the property. There are rules about smoking on the property, yet I constantly found cigarette butts scattered around. At the same time, marijuana smoking is treated as a major issue. Garbage around the property was also a recurring problem. Fifth, the complex uses trash valet service. One rule is that you're not supposed to put loose garbage into the bins outside your door or you can get fined. The problem is that several times I came home from work and found that neighbors had put their loose garbage in my bin. Sixth, the walls are advertised as being thick, and it's true that you usually can't hear normal conversation from neighbors. However, that doesn't stop you from hearing loud music when someone decides to blast it at 4 a.m., which isn't great when you have to wake up early for work. Seventh, guest parking is very limited. Like many apartment complexes, finding parking for visitors can be frustrating. Eighth, the complex is gated, but the back gate seemed to break down constantly. It felt like it was out of service every other week. Finally, the arcade rules eventually had to change because of vandalism. Residents now have to rent the arcade out to use it. I've also come home several times on Friday or Saturday nights to find parties happening in the arcade area. The parties themselves aren't the issue, but it often felt like parents weren't supervising their kids or guests very well. Overall, Edgewood Heights really is a good place to live. The apartments themselves are nice and the property has a lot of potential. But the amenities and resident behavior sometimes make the experience less enjoyable than it could be.

I lived here for 3 weeks with my husband, unfortunately under circumstances I had to move back to…read moreTX. I told them I wouldn't be living there and he refuses to redo his paperwork so I'm still on the lease. I've tried to get them to take me off but they keep saying they can't , I know that to be a lie, I didn't have a job when I signed the lease, they choose to not let me out of it. Beware when you live at these apartments they are not as great as they have you believe, most of the time the amenities are closed.

Place was built in the 70s and per the last 3 maintenance men, has never been updated. They raise…read morerent $150 a year and never make any improvements to the property. They do however change management companies/staff every 6-8 months like it is normal. They are slow to react to problems, and try to weasel their way out of every obligation they have. Only stayed as long as I did because I'm near family - they moved to the Midwest, and so will I. Do not recommend unless you have no other avenue.

We have lived here for 5 years at first it was nice. They had changed management and management,…read moresaying they are here to fix the last management job from before. Cars have had catalytic converters stollen. We had gas stolen twice. The first driveway coming from 20th Street hardley has lights. It is unsafe. I have talked to management saying the light is solar not getting enough light. It is unsafe dark. Management says she is working on it. I laugh. How can one be safe.

I've been at 207 East in Edgewood for only two months, and I already can't wait to leave. Before we…read moreeven signed the lease, we carefully read all the reviews about this complex -- and the #1 complaint everywhere was parking. We thought: "Okay, parking issues? We'll figure it out, we'll manage." I'm used to dealing with all kinds of difficulties in life, so I figured this was just a small inconvenience we could handle. Boy, was I wrong. What looked like a "minor" problem on paper turned out to be a massive, daily nightmare that completely ruins living here. When we signed, the leasing office was all smiles and promises: "We care about our residents," "We're here to help," "Best community ever." Felt genuine at the time. Now it's obvious it was just a sales script. The parking situation is the main reason everything went south. "Free" open spots are permanently occupied by junk cars, flipper vehicles, big vans -- some rotting there for months with mold. Those never get towed. Covered parking is $155/month, garages $250-$255 -- ridiculous add-on fees when rent is already high. One night I came home late, exhausted after work, no open spots anywhere. I parked in what I thought was acceptable -- first and only mistake. Next morning my car was gone. Office: "Towed, here's the number." Tow company: $500 immediately or it jumps in hours. I asked for a break since it was my first time and I was dead tired. They said straight up: "We share revenue with the complex for operating here. We can't discount unless management waives their cut. If they agree, we charge only our tow and storage fees." Went to the property manager and explained calmly: late return, no parking, exhausted, first offense. She cut me off immediately, rude and condescending: "You knew where you parked. You knew the rules. It's in the lease you signed." Smirking like I was an idiot for even asking. When I said there were literally no spots, she snapped: "You could have parked at AutoZone." Their brilliant solution -- park at a lot that tows at 5-6 a.m. so you either wake up at dawn or pay twice. That's how they treat people paying thousands in rent? Yes, I made a mistake. I admit it 100%. But if it were legal to shoot me for parking in the wrong spot once, they probably would have pulled the trigger. Instead, they used it to squeeze $500 out of me and pocket their share of the towing kickback. I already know exactly how they'll respond to this review: copy-paste template -- "We're so sorry this happened... please contact us at [number] so we can discuss and resolve this issue." They always do that. Every second review here gets the same scripted reply. They pretend to care, act understanding, promise to help -- and then do absolutely nothing. No real resolution, no actual change, just more of the same arrogance: "You shouldn't have parked there." They're not interested in fixing problems. They ignore junk cars hogging spots for months but jump to tow residents over one tired mistake. The golf-cart "security" exists only to ticket and call tows, not to help. Management sees residents as walking wallets -- milk the rent, milk the towing profits, ignore the rest. We're out the second the lease ends. If you're considering moving here: read every single parking and towing complaint first -- especially since we did that and still underestimated how bad it really is. The "free" spots are a trap, paid ones are overpriced, and when you need help, you get rudeness and a template apology instead of solutions.

This property initially appeared to be an ideal living situation, and the tour was impressive…read more However, my experience has been disappointing and difficult to navigate. I recommend others thoroughly research and verify complaints through the Better Business Bureau website, which is free to access. My experience, in detail: - I scheduled a tour that started later than expected.- During the tour, I was impressed by the property and began considering applying immediately, even placing a hold on my preferred unit. I was provided with a floor plan and rental price details.- The online application system consistently encountered errors when submitting the rental criteria sheet.- After resolving that issue, I paid for my application, the guarantor application, and the hold fee. The following day, the additional adult roommate experienced similar errors and was triple-charged for the application fee, with a verbal promise of resolution and refund--advice: obtain all promises in writing.- Subsequently, they attempted to process my application but stated they could not meet my desired move-in date for the quoted price. They informed me that immediate move-in was possible at that price otherwise I'd have to accepted a $200 increase in rent due to market demand.- I requested a refund for all paid fees, as the process was not aligning with my expectations. They later encouraged me to try again, claiming the apartment was not yet ready for move-in. An adjusted move-in date was proposed, closer to my move-in date, with the original price still honored.- Processing my guarantor's application proved problematic; they refused to accept total household income and required the guarantor to independently meet the 5x income-to-rent ratio. When I pursued resolving this, my hold was removed over the weekend without prior notice, and the apartment was relisted.- The following week, I had the opportunity to submit a different guarantor. I provided a guarantor who reliably exceeds the income requirement, but application issues persisted--specifically with income verification due to bank recognition errors and incompatible tax documentation. They ultimately stated they would accept only three months of recent bank statements, which contain sensitive personal information and are difficult to compile for high-net-worth individuals, as all other forms of income verification submitted did not meet their criteria.- While attempting to clarify these issues with the property manager, I received an email reiterating information I had already been provided, stating I would be contacted once they addressed their workload.- The apartment has been relisted on their website with a $500 increase in rent from the original quote. I have not received any formal denial--no emails, letters, or direct communication. Interestingly, I received a generic thank-you email for a positive review of their property, though I do not recall submitting one. I am still waiting for a call from the property manager. As a federally disabled individual, I am unable to meet the 3x income rent requirement. Reliable guarantors have been my primary means of securing housing. Under the Fair Housing Act and the Washington Law Against Discrimination, I am entitled to request reasonable accommodations. Despite giving this property management team an opportunity to work with me, my experience has been unprofessional and unhelpful. I cannot recommend this management to anyone, especially individuals with disabilities who require support rather than obstacles.

Livving at Revive is been a comfortable stay,Management Is knoweledgeble,helpful,an friendly,the…read moregrounds are kept clean,the units are clean.overall,the apartment is well maintained.at the end of each work day I'm glad I chose revive as my home..

From the owner: Revive is a newly renovated community gives you the modern refreshing feel you get of living…read moredowntown at a more affordable rental rate. With close proximity to shopping, dining, entertainment and transportation, you have everything you need to call Revive your new home.

Terrible maintenance. Washer and dryer had issues from the day I moved in. The washer has broken…read moredown constantly. Currently the washer has been broken for over a week. I pay $2800 to live here and have to use a laundromat!!!! Don't call the office unless you want to talk to Liv, a lovely AI assistant.

I am in LOVE with the floor plan on this home. And the maintenance guy Brian is top notch…read more Everything is so well kept, feels like home. I have shopped at several other apartments and this is a quiet, well kept hidden apartment complex. Amanda in the office is soooo nice. Anytime I have called, she has answered my calls and is so pleasant. I would recommend any of my friends to call this place home. Thank you Evergreen staff for all your hard work and making Evergreen a nice place.

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable