I bought my boat from Inland Boat Center in March 2024 through Taylor and Mr. Hellman. At the time…read moreof sale, the experience was excellent--very responsive, very friendly, and full of assurances that made me feel confident doing business there. I purchased a 2021 Manitou Aurora for $32,000, which I still own and have only put about 30 hours on. A major part of that conversation was a trailer they agreed to sell me for $2,800 out the door. I was told it only needed brakes and that I would get a call when it was ready. I followed up several times and kept hearing delays, including that the wrong brakes had been installed and they needed more time. Eventually the communication stopped completely. Since then, no one has followed through, no one has updated me, and now the original agreement is treated as if it never happened. Instead, the only option presented is a new trailer for around $7,000. I also recently asked what they would offer if they bought the boat back. After paying $32,000 and barely using it, I was offered $16,000. Even getting that answer took repeated effort because emails and calls were ignored until I physically walked into the showroom. Service has been equally disappointing. When I bought the boat, I was specifically told that because I am a Canyon Lake customer they would arrange pickup and delivery for service. When I called recently, I was told there is now a $200 transportation charge and that I would need to take it up with Taylor. I texted Taylor directly again and still received no response. I was also quoted around $1,000 for a basic oil change and impeller replacement, while other boat service centers quoted substantially less for the same work. I have been in sales for over 20 years, and one thing I understand clearly is that customer service after the sale matters more than the sale itself. What stands out most here is how dramatically the customer experience changed once the transaction was complete. Before the purchase, communication was immediate. After the purchase, promises became difficult to verify, follow-up became almost nonexistent, and basic customer service became a struggle. For anyone considering buying here: document everything, get every commitment in writing, and do not rely on verbal promises alone. Based on how this has been handled, I would not purchase from Inland Boat Center again, and I would not recommend that friends, family, or anyone I know buy or service a boat there.

I bought my boat from Inland Boat Center in March 2024 through Taylor and Mr. Hellman. At the time…read moreof sale, the experience was excellent--very responsive, very friendly, and full of assurances that made me feel confident doing business there. I purchased a 2021 Manitou Aurora for $32,000, which I still own and have only put about 30 hours on. A major part of that conversation was a trailer they agreed to sell me for $2,800 out the door. I was told it only needed brakes and that I would get a call when it was ready. I followed up several times and kept hearing delays, including that the wrong brakes had been installed and they needed more time. Eventually the communication stopped completely. Since then, no one has followed through, no one has updated me, and now the original agreement is treated as if it never happened. Instead, the only option presented is a new trailer for around $7,000. I also recently asked what they would offer if they bought the boat back. After paying $32,000 and barely using it, I was offered $16,000. Even getting that answer took repeated effort because emails and calls were ignored until I physically walked into the showroom. Service has been equally disappointing. When I bought the boat, I was specifically told that because I am a Canyon Lake customer they would arrange pickup and delivery for service. When I called recently, I was told there is now a $200 transportation charge and that I would need to take it up with Taylor. I texted Taylor directly again and still received no response. I was also quoted around $1,000 for a basic oil change and impeller replacement, while other boat service centers quoted substantially less for the same work. I have been in sales for over 20 years, and one thing I understand clearly is that customer service after the sale matters more than the sale itself. What stands out most here is how dramatically the customer experience changed once the transaction was complete. Before the purchase, communication was immediate. After the purchase, promises became difficult to verify, follow-up became almost nonexistent, and basic customer service became a struggle. For anyone considering buying here: document everything, get every commitment in writing, and do not rely on verbal promises alone. Based on how this has been handled, I would not purchase from Inland Boat Center again, and I would not recommend that friends, family, or anyone I know buy or service a boat there.

I received fantastic service ! My car was dead and they had a technician out to my house within an…read morehour. The technician was very professional and knew what he was doing. My VW and me are very happy! The owner was awesome too! Thank you Ratchets N Wrenches ! Great name too!

Danny and his staff are wonderful mechanics, I have used them for years, communication and pricing…read moreis always exceptional with no hidden surprises. I highly recommend this mobile mechanic to fix your vehicle in a timely and pain free environment of your home.

Henry was amazing! He came highly recommended by a friend, and he absolutely delivered. We needed…read moreroutine maintenance on our boat before summer, and Henry thoroughly inspected everything and found a few issues that needed attention. He completed an oil change, impeller replacement, prop fluid change, installed a new starter, and replaced the water pump. Throughout the process, he was professional, responsive, and always willing to answer any questions we had. The only delay was waiting for a part to be delivered so it could be installed, but that was completely out of his control. Other than that, the turnaround time was pretty fast. We really appreciate his expertise and attention to detail. Our boat is running great, and we're all set for a fun and worry free summer on the water. Highly recommend Henry for anyone looking for reliable and honest boat maintenance and repairs!

Amazing work by Henry. Diagnosed and fixed my major engine failure in the most efficient time…read morepossible. Workmanship, precision, and pride in his work will make him one of the best mechanics I've worked with, and I've unfortunately been through many and hope I won't ever have to look for another one again. On the same day visit, he was able to take apart the top end of my Mercruiser horizon 8.1l, and determine that the rocker, push rod, and lifter failed. To be able to determine a severe cause in engine failure in a single afternoon is both impressive, efficient, and a relief to know what the problem is and the plan of action to get it up and running. Second visit, he completed all of the repairs with all of the new parts. My engine was back up and running before the second weekend. Crucial to enjoy as many limited summer weekends as there are here in California. Simply stated, amazing, professional, reliable, and honest mechanic I would hope to never lose contact with. Thank you Henry and it was a pleasure watching you work and learning the difference between quality and pride of workmanship vs not. Albert

I own a 2008 Chaparral Sunesta 26' and was facing a major problem -- many of my boat's electronics…read moreand components had stopped working. I contacted my dealer, and they told me most of the parts were discontinued and there was nothing they could do. I was seriously considering selling the boat and buying a new one. Instead, I decided to explore retrofitting the boat with modern digital systems. After some research, I found Gearhead Marine. From the very first conversation, I knew I had found the right shop. Courtney was fantastic. He clearly explained all my options and confidently told me, "When I'm done, you're going to have a brand-new boat." He was absolutely right! He completely overhauled my electrical and electronic systems, retrofitted everything to modern digital standards, and even took care of several issues on my trailer that I hadn't mentioned. He performed two separate sea trials to make sure every system was working perfectly before calling the job done. I couldn't be happier with the results. The boat now runs and handles better than it did when it was new. Courtney's expertise, attention to detail, and professionalism are outstanding. I will never let another boat mechanic touch my boat again. If you have an older boat or new one for that matter, that needs work, do yourself a favor and take it to Gearhead Marine. You won't regret it!

The dudes at Gear Head Marine know their s***. Very knowledgeable and friendly. You can tell they…read moreve been doing this for a long time. Highly recommended.

As a boat owner, I have gone through a couple mechanics. I have stopped my search with Geoffrey…read more Very knowledgeable, personable, and punctual. My Diesel engine was having a fuel issue that other mechanics couldn't pinpoint, Geoffrey diagnosed it quickly, and repaired the problem as well as adding new parts to make sure we don't have problems in the future. He carries just about every tool with him in his magic truck, was very efficient while working, as well as super friendly to my wife and I, who have become very skeptical of boat mechanics. If you are looking for a solid mechanic and a good guy, give him a call!

I wish I could comment on the quality of service because I had only heard great things but couldn't…read moreget past the receptionist. I had the audacity to ask if they had any openings (Saturday, Nov 11) and she seemed offended by the question and corrected me to say they were closed because it was Veteran's Day. I asked "on a Saturday?" as federal jobs and most office positions follow the standard: "If Veterans Day falls on a Saturday, they are closed on Friday November 10. If Veterans Day falls on a Sunday, they are closed on Monday November 12." She condescendingly corrected me again (much slower so I could understand) and encouraged me to call when they're open. I definitely will not.