A few days after posting my review about how horrifically my dog Henry was injured while under the care of THE DOGGIE CHALET this past July one of the owners,Adriana Bradley,had the nerve to call me to tell me today that what I wrote and described,in great detail about how Henry got so injured while under their care, was not true. I never got a call or had any contact with this place since August. Why now? Because I wrote an honest review of my experience???All Nick did,when I spoke to him several times during the crisis THE DOGGIE CHALET created in allowing Henry to get so seriously injured, was defend himself. Never once in all these months has either one of THE BRADLEYS reached out to me or my husband to see how Henry was doing. The last time I spoke to Nick was a few days after Henry was returned to me by Nick, crippled. We happened to be in the ER at AMC because Henry was in such pain he was whimpering and howling, just moving his head.I had just written Nick an email earlier explaining how seriously Henry was injured due to their lack of following my very detailed instructions on Henry's care and that I would be sending him all expenses we incurred and any future expenses to get Henry back in the shape he was in when I turned Henry over to Nick to care for him that fateful July 3rd morning..
So now I get a call from Adriana, not Nick who was at our home for over 45 minutes going over with us how Henry had to be cared for, arguing with me,or at least trying to,about how what I said in my review was untrue!!!
All I can say is that I have the videos that clearly show that Henry was just fine when Nick Bradley took him from me on the morning of July 3, 2017. I have the pictures they themselves posted on their FB pages showing Henry with the pack and not in a quiet area with older more senior dogs, as repeatedly promised Henry would be by Nick Bradley during our in home visit and several phone calls. And I have all the many, many, videos I have taken from the day he was returned to us to this day on how much rehab and work Henry has had to do to get better. My documentation from his entire team of Specialists at The Animal Medical Center, from the Director Of Orthopedics at AMC to an entire team of Rehab Specialists including the Director of the Rehab Department at AMC, is very detailed. And so are all invoices for the thousands of dollars we have spent to get Henry back to where he was before Henry went to this place.THE DOGGIE CHALET did not live up to all they had promised us in how expert they are in taking care of Senior Dogs with Special Needs. Not by a long shot. They allowed Henry to do exactly what I explained they could not allow Henry to do. I asked Nick repeatedly if he was sure his facility could take on Henry and was repeatedly reassured that it would be no problem.As I said in my review. It is not hard to take care of Henry. He just needs to be kept from running around, climbing and rough housing with other dogs and he needs his meds,which are not rocket science to administer to him. All I can say is this. Don't add insult to injury. THE DOGGIE CHALET did not live up to what I was reassured they could handle in taking care of Henry. I have all the evidence to prove this. Do yourselves a big favor. Leave this alone now. Take your deserved medicine with this bad review and move on.I still say, SHAME ON YOU. It is a disgrace that you are contacting me now, after all these months, because I wrote an honest review of my experience with THE DOGGIE CHALET and how gravely injured you allowed my dog to get because you did not do as you promised. Adriana's call this afternoon,still trying to defend what happened to Henry, when all along you should have taken the responsibility for what you allowed to have happen, is only further indication to me that I made a very painful and costly mistake and Henry paid the highest price of all. I mean really, how unsympathetic and unfeeling can you both be!!!
Again I say, leave this alone, take your well deserved medicine for the correct, bad review, in my opinion. I will not be commenting on this further. It has taken me months to be able to sit down and write the review because it brings back all the pain and suffering I had to see Henry go through and now more time writing in response to a very callous, selfish phone call from Adriana Bradley. Not a good move!!! read more