Awesome dog daycare , boarding and training. Our dogs love…read moregoing to Mercies, they get so excited when I park. The staff is excellent with our large dogs. We never have had a bad experience here. They treat the dogs like family. I have also taken advantage of Max the dog trainer. We have done group classes and in home class. The classes have made a big difference with obedience and behavior training. We will continue to support Josh and the staff at Mercies, try them out! You will not be dissatisfied.

We have bern staying in Fort Walton Beach for several weeks with our Australian Shepherds. In our…read more"neighborhood" we noticed Mercy's Stay + Play dog boarding, daycare, and grooming. While our pups are not the doggie daycare type, they were stinky. I stopped in and spoke with the owner, Josh. I was impressed with his passion for his business and his knowledge of the Fort Walton Beach area. After talking with him, I completed an information sheet on the dogs. It was great to see the vaccine records checked before the dogs could be groomed. Kaylee, the groomer, called me and we scheduled the appointments. Over the phone, Kaylee was so personable. In person she was so professional and positive about our dogs. When we picked them up, the dogs both smell good and are SOOOO SOFT. If we lived here, Kaylee would be our groomer! Thank you Josh and Kaylee. We are happy that we found Mercy's Stay+Play!

Everything! We won't be back! They don't follow instructions, are very unorganized and…read moreunprofessional. Our older dog had to spend over 5 hours for a really bad haircut due to their extreme lack of customer service. Absolutely unacceptable! Pics of his choppy ears and tail and coat that is not as short as requested. He has never looked like this from any groomer he has been to in 14 years.

Boarded my 3 Dogs for the 1st time here and never again. My dog was scared to go outside and staff…read moredragged her all the way 2 the door by leash choking her with a collar rather then get her harness my dogs never wear collars. she has issues with her knees have the video to prove it when they saw it all they could say is they have had multiple reports with this same person and then says but don't worry she's back in training when I was assured staff was already fully trained. My dogs slept in playroom since they always stay together, I asked if I should bring their beds and was told it was not necessary cots or pallets would be provided but if I wanted to bring something from home like a blanket or toy to have a familiar scent so I provided their blankets. One of my dogs is 15yrs old and has health issues and as I said my other dog has issues with her knees and they were forced to sleep on the concrete floor with only their blankets I brought. Also wanted to bring their huge bowl they drink out of and is enough for 3 dogs and was again told not too they had plenty of bowls. I have videos showing only one small bowl for my three babies to share was there at closing till someone came in on the weekend the next day. When I made multiple complaints finally a pail was brought in which I was told they should have had from the start. I made my complaints and was told that management would be talked to and they would mention compensation because they agreed I didn't not get the services for my dogs that I was assured I would and the incident with dragging my dog was wrong. I waited over a mth and no one ever got back to me I reached out today and was told it was not mandatory to provide cots or make pallets well why the heck didn't you say that and let me bring my fur babies beds when I asked instead of saying you would provide that and refusing their bowl. I was told no compensation and that there were two bowls in there when I have proof there was 1 and why did they bring a pail in then when I complained? Plus more than anything dragging my terrified baby. I will never board my animals there again since it's excuses and no accountability. To say you sent the same person u have had problems with before since multiple complaints about them from other people back to training after it took me showing I had the video of my fur baby being dragged. That person shouldn't even be allowed to work there if it's not just me complaining. Just terrible and I hate to have to post this but it's necessary. I will not say that no one there is good because that's not true. There are some staff that truly love the animals but unfortunately this took place and ruins it for the good ones.

First, just a note. This review is getting two stars ONLY because the cut was at least decent…read more Too bad I had to CONVINCE the owner to provide me with the service she claims to provide to ALL of the community. I will not be going back. Here is what happened: We took our Golden Doodle to this location back in January for a cut. The cut itself was nice, but I got the impression that my dog and I were AUDITIONING for HER to provide us a service we were more than willing to pay for. My dog is a Golden Doodle, a problem dog with his short curly hair, I understand that. However, like any dog, he DOES need to be groomed. We brush our dog almost every single day, and he is bathed regularly. Despite OUR efforts, while the dog was being groomed, I received calls about his "mats" in his hair (with us brushing his hair every day, mind you) and then more calls and complaints about the fact that the dog didn't like the blow dryer. All the while, we never complained about how long it would take or the cost of the cut. We understood that it was a difficult cut. After hours of complaints, I picked up my dog who had a pretty good cut. Fast forward to May, and we call and schedule a new cut. We go through the whole process AGAIN of her complaining about his thick fur, his tangles and mats, and how time consuming it would be. AGAIN, we made no argument about cost or how long it may take. She AGREED to the appointment, we took the dog in, and then she proceeded to call, complain that he didn't like the blow dryer, and then refuse to do the hair cut. If it is your job to groom dogs, then you probably shouldn't complain about the fact that some dogs WILL be more difficult to groom than others. If you want to exclude certain dogs from your grooming service, because of their breed go right ahead. But, don't waste my time by whining and complaining that my dog isn't a quick one hour money maker hair cut for you. We would have paid extra for any time it took, and we were more than understanding about constraints like if the dog wasn't blow dried at all. We didn't care. The only person with any complaints was the groomer. For that reason, we will gladly pay more to take our dog to a groomer who actually WANTS to do their job, no matter how difficult the cut. For the constant complaining and for making an appointment and then canceling AFTER we took the dog in, this one star rating is far too much for this business. Take your dogs elsewhere and avoid having to audition to get a haircut for your dog.

Cool Dogs Grooming has always taken great care of my baby girl. Pam is very kind and good to my…read morefour legged baby. Her work is excellent and her prices are comparable and fair. She came highly recommended to me by my previous groomer and I have not been disappointed. I would highly recommend her services to everyone who loves their four legged babies. Thank you very much Pam.

Finding the right groomer is often as difficult of a task as finding a day care for a child. You…read morehave to find someone that you, as well as your pet, likes and trusts. From easy appointment scheduling to more than reasonable drop off times, the Groom Room has it all! The Groomer and owner, Gina, is incredibly passionate and competent. Her grooms make even the unruliest pets look like show dogs-- probably because she's been showing and grooming dogs for years! I can't say enough good things about this place. I recommend it to all of my friends up north and personal clients that are traveling through the area!

Took my pups there for first time and was beyond satisfied with their grooming experience. Was very…read morequaint and will def come back. Satisfied customer and fur customers.

Was looking for a mobile groomer and found Robin. She was very professional, efficient and did an…read moreawesome job grooming our miniature schnauzer. Very convenient and prices are reasonable. Definitely recommend!

Robin is fantastic; she is very communicative and responsive. I highly recommend her!read more

Goochie Poochie cared for our Golden Doodle for almost all of his 13 years and 11 months on this…read moreearth! He was recently very ill, so I was sure to bring him by for the owner (and other staff members) to kiss him goodbye before he passed. Everyone there is Family and I can't imagine anyone else taking care of our pets' grooming and boarding needs. Thank you for making our boys so comfortable that they perk up and run to the door anytime I ask them if they are ready to go see Ms Yuko!

The best dog resort that we have ever found! They made us feeling so comfortable leaving our…read morebabies. So thankful to find them on our trip to Destin.

My Australian Labradoodles first major grooming. The staff was incredibly knowledgeable and sweet…read more I consider myself a tough critique of those in the service industry, for that is what I have done my entire career. These folks got it! I am from out of town but my groomer is here in Shaggy to Chic.. Keep up the good work ladies. I know how people can be regarding their "babies". Tough audience. I applaud you!

Wonderful staff. Our Giant Schnauzer loves to get groomed. We are so happy to have found Shaggy to…read moreChic in SRB. Before she was traumatized by grooming and now she loves them.

Mobile groomer who services Fort Walton Beach, FL, · Niceville, FL, · Crestview, FL, · Destin, FL…read more- grooming and pet pedicure services I contacted Meg to trim the nails on one of my large dogs, who has thick hard-to-trim nails (and doesn't like it done). She came to my house and took the time to get to know BOTH my dogs, before getting ready for the trim. She gave out lots of treats and both my big pups really like her. On her 2nd visit, they acted like she was someone they knew well (not someone they'd only met once before). She took the time to ensure they were comfortable with her being in their home. Highly recommend!