We love coming here to get groomed! Mia has been coming here for years now and they always take…read moregreat care of her! We always go to Dairy Queen and get a pup cup after her appointment for a treat too.

We absolutely love it here. My dog seems so much happier since we started going here. She gets very…read moreexcited when she sees the front of the building. Great small business. I'm always very pleased with the cut my dog gets.

They do a great job with my 17 dog to make it easier to help keep her clean and healthy.read more

Very clean establishment and friendly staff! The dogs always come out looking great and the staff…read morehave amazing communication

I usually use the pet grooming services at this particular Petsense store because of…read moreconvience..when using the grooming services I have found that the groomers are very nice and accommodating, and professional, my pups always looks top notch..I will say this though, the groomers deserve way more of a salary because they stay so busy with so few groomers..I always try tip them generously! ..

Terrible experience for the poor puppy. The first time around they clipped too close to his…read morescrotum, causing abrasions, which he licked and it turned into a wound and he needed medical help. I thought perhaps a mistake had happened. Gave them another chance - same thing again. This time around - specifically told them to just please not give him a haircut over his privates and they still did. Abrasions and bleeding skin again! Plus hate how they shaved him all over. Never visiting this place again.

Finding the right groomer is often as difficult of a task as finding a day care for a child. You…read morehave to find someone that you, as well as your pet, likes and trusts. From easy appointment scheduling to more than reasonable drop off times, the Groom Room has it all! The Groomer and owner, Gina, is incredibly passionate and competent. Her grooms make even the unruliest pets look like show dogs-- probably because she's been showing and grooming dogs for years! I can't say enough good things about this place. I recommend it to all of my friends up north and personal clients that are traveling through the area!

Took my pups there for first time and was beyond satisfied with their grooming experience. Was very…read morequaint and will def come back. Satisfied customer and fur customers.

Boarded my 3 Dogs for the 1st time here and never again. My dog was scared to go outside and staff…read moredragged her all the way 2 the door by leash choking her with a collar rather then get her harness my dogs never wear collars. she has issues with her knees have the video to prove it when they saw it all they could say is they have had multiple reports with this same person and then says but don't worry she's back in training when I was assured staff was already fully trained. My dogs slept in playroom since they always stay together, I asked if I should bring their beds and was told it was not necessary cots or pallets would be provided but if I wanted to bring something from home like a blanket or toy to have a familiar scent so I provided their blankets. One of my dogs is 15yrs old and has health issues and as I said my other dog has issues with her knees and they were forced to sleep on the concrete floor with only their blankets I brought. Also wanted to bring their huge bowl they drink out of and is enough for 3 dogs and was again told not too they had plenty of bowls. I have videos showing only one small bowl for my three babies to share was there at closing till someone came in on the weekend the next day. When I made multiple complaints finally a pail was brought in which I was told they should have had from the start. I made my complaints and was told that management would be talked to and they would mention compensation because they agreed I didn't not get the services for my dogs that I was assured I would and the incident with dragging my dog was wrong. I waited over a mth and no one ever got back to me I reached out today and was told it was not mandatory to provide cots or make pallets well why the heck didn't you say that and let me bring my fur babies beds when I asked instead of saying you would provide that and refusing their bowl. I was told no compensation and that there were two bowls in there when I have proof there was 1 and why did they bring a pail in then when I complained? Plus more than anything dragging my terrified baby. I will never board my animals there again since it's excuses and no accountability. To say you sent the same person u have had problems with before since multiple complaints about them from other people back to training after it took me showing I had the video of my fur baby being dragged. That person shouldn't even be allowed to work there if it's not just me complaining. Just terrible and I hate to have to post this but it's necessary. I will not say that no one there is good because that's not true. There are some staff that truly love the animals but unfortunately this took place and ruins it for the good ones.

We first met everyone and had a tour of facilities while our dog did temperament test. Then our…read moredog booked a Sun -Mon stay, everything was easy and our dog well taken care of during his time there.

Dr. Jenny and her staff are amazing. She is kind and straightforward. She loves the animals and…read moretreats them with the love, kindness, and respect they deserve. Highly recommend her!

I brought my dog here because she was screaming in pain. After looking at her for less than a…read moreminute Dr. Jenny said it had to be neck pain because that's the only reason a dog would scream in pain. She prescribed us a steroid and sent us on our way. After finishing taking the prescription my dog started screaming again. I decided to get a second opinion. I'm now on my way to an emergency vet to get a volleyball sized tumor removed from my dogs kidney. Do not go here. My dog could've died if this tumor ruptured and Dr. Jenny never even felt her abdomen or did bloodwork or anything except guess the most likely and easiest to treat diagnosis.

Been taking my cats here for years to get them groomed. Very friendly staff. They do a great job…read moregrooming.

I took my dog to her several times. The last time was very upsetting, not at all what I…read morespecifically wanted done. I'll find another groomer.