Unquestionably the most thorough new patient evaluation I've experienced in 60+ years…read more My appointment was with the nurse practitioner, who unfortunately had the flu, but Dr. Smiddy worked me into his schedule the same day. Dr. Smiddy spent more than 30 minutes, one on one, going over my medical history and was steadfast in his pursuit of details regarding my health. He's also a bit of a rare find in that he possesses a very keen sense of listening. Furthermore, while the results of my bloodwork were good and unloaded into the patient's portal the following morning, Dr. Smiddy had an associate call me just to reassure me that everything was fine, which is a courtesy I've not experienced since patient records were put online. Highly recommended.

The front office staff is not professional. They do not identify themselves by name when answering…read morethe inbound calls to the office so you will not know who is talking to you unless you ask them for their name. When requesting any help with medication refills over the phone, they will read a script to contact the pharmacy again to have them send over the request to get the refill and not allow you to speak to a nurse or doctor. They will not admit any errors or mistakes. Their webpage states, https://druidhillsprimarycare.com/coming-soon for Prescription information, This Page is Under Construction. When you have any additional questions for the doctors, you must make an appointment with the doctor as they will not call you. I am no longer a patient at this office after several years of issues with them as they were unwilling to realize the front office staff was not helping people.

From the second I walked into this office, I knew I was in a good spot. The whimsical vibe of…read morehaving a beautifully ornate couch in the waiting room? Sign me up. My physician, Megan, identified her pronouns when she introduced herself. I could tell how well she listened to me and by the detail of the notes she was taking. I felt seen, respected, and deeply cared for.

The front office staff is not professional. They do not identify themselves by name when answering…read morethe inbound calls to the office so you will not know who is talking to you unless you ask them for their name. When requesting any help with medication refills over the phone, they will read a script to contact the pharmacy again to have them send over the request to get the refill and not allow you to speak to a nurse or doctor. They will not admit any errors or mistakes. Their webpage states, https://druidhillsprimarycare.com/coming-soon for Prescription information, This Page is Under Construction. When you have any additional questions for the doctors, you must make an appointment with the doctor as they will not call you. I am no longer a patient at this office after several years of issues with them as they were unwilling to realize the front office staff was not helping people.

Dr. Dampier is very personable and efficient! I usually avoid doctors like the plague but I look…read moreforward to seeing her (at her location on Lavista not in Roswell.)

I love this office her staff is amazing and doctor Dr. Economos is so intuitive caring helpful an…read moredprofessional. I never had to wait,they are always on time. Her assistant Tammy is the best. I would never go anywhere else.

I am not sure what happened but the physician's assistant who worked for them for decades just…read moreleft. I am not sure why, but I presume it's because they worked her fingers to the bone, as she was very good with patients and always booked because people loved her. Her workload was huge and, I am sure, overwhelming. Now that she is gone, they have basically kicked her patients to the curb. Just called for a prescription refill and they said you are no longer a patient because we are not seeing her patients! WTF?? So lame. I cannot attest to their worth as doctors but this seems vengeful and sour grapes. Seems there's a better way to resolve your business disputes than taking it out on patients.

I was pleasantly surprised when I took my mom here for her initial visit. She's on Medicare and…read moreMedicaid, so you normally get some pretty crappy docs, but not this one. He took 1.5 hours to perform a complete examination, listened to past problems, made some referrals and suggested she have some procedures done. I was very pleased by his ability to listen and understand my mom, who suffers from mental illness. I only had to interject a couple of times! He seemed genuinely interested in understanding and healing her many health issues. He was also extremely knowledgeable about prescription medicine, even some of her psychotropic medications! Upon leaving both my mom and I felt utterly relieved to have found such a great doctor. HIGHLY recommended for internal medicine.

I was a patient at this practice for about 8 years. I'll preface by saying for the most part, my…read moremedical care and the medical staff were good. However, the front office staff and office policies have not been a good experience. I recently moved out of state and attempted to access my records via the patient portal and could not access them. Per an email request, I received a phone call saying I could complete a form for my new physician (I've already done this) and if I wanted my records I could PAY A FEE for them to be provided via CD. I have two overwhelming concerns: 1) I and/or my insurance company have paid through the nose for medical care for the past 8 years; and 2) who uses CDs anymore-- new computers don't come with a CD drive! What century are you in? Everything is cloud-based now and precisely why I should be able to access my records via the portal. As an example, I can access my Emory and Mayo Clinic records today (some are over 2 decades old and others over a decade old). This is a terrible business practice and nothing but a MONEY MAKER for this practice. I'm hugely disappointed in this nonsensical practice. And, I would also be concerned about a medical office SNAIL MAILING private, medical records. Isn't this a HIPAA privacy concern?

This practice has a lot of great reviews and I want to share my experience in case it helps…read moresomeone. In January 2025 I made an appointment for the earliest new patient appointment, which was in June 2025. I decided to wait for the appointment because I really appreciated the philosophy found on the website and definitely liked the glowing reviews. I had positive interactions with all staff I encountered and the clinic was clean and bright. The provider I met with suspected a new problem/diagnosis and so started a work up with labs and imaging. Clinic staff did follow up with me once labs resulted out and referred me to a specialist. The ordered imaging was performed ~2 weeks after my new patient appt but I never received follow up, from the NP or anyone else at Ponce Primary Care re: the imaging results. It has now been ~3 months since my last communication, specific to my care, with anyone in this office. I decided to reach out to discuss the standard of care, which I felt to be lacking. Dr. Chad Costley did return my call within an hour or so and he did verbalize disappointment with my situation. He assured me that my experience is unfortunately the exception to their typical patient experience. I was informed that the NP I had been assigned to was "only part-time and here less than a month". I did not ever receive any communication from Ponce Primary Care to notify me that my assigned provider was departing or to invite me to call to schedule with another provider for seamless continuity of care. I was told that my imaging results were never sent by the imaging facility I went to and that "this is where the wheels came off". That is absolutely possible but it was also not confirmed to be true at the time of the statement. The report not being in the patient chart does not mean it was never received by the ordering office or sent to the ordering provider. Sometimes things get scanned and assigned incorrectly, or not scanned at all. Lots of possibilities there. To me, that shows a lack of accountability for not holding a supervisory review of a departing provider's caseload/EMR task list and it also fails to consider that an out-of-state fax number associated with the ordering provider could be the problem. I waited 6 months for a new patient appointment and, whatever the circumstances, was lost in the shuffle. I will not be continuing with this practice, although I'm sure they have many satisfied patients as evidenced by their overall rating. My advice if you wish to establish/continue care here: Be able to advocate for yourself and for your own healthcare. Be knowledgeable about when to follow up on your care in case the practice doesn't. If the wait is still 6 months out for a new patient appointment when you try to schedule, do not think an extra special or VIP experience awaits you - realize that they just might be too busy to accept new patients.

The location is not closed. The address is incorrect. The correct location is 619 Rankin Street NE,…read moreAtlanta GA 30308. Dont respond!. Bernard is awesome. A caring, friendly yet professional physician with great bedside manners. I switched insurance during 2015 and was not able to see her for that year. Now I can again! Woo! And Melissa is her amazing right hand person.

I love my Dr! The most quick and easy pap I have ever had. Love her nurse too. Love the loft…read moreenviornment. Queer friendly!

Dr Andrey Popykin specializes in adult internal medicine and he spends time listening to you and…read morediscussing your situation with as much detail as you want. That is, in my opinion, an extremely important quality for a doctor. He has been my primary care physician for several years. Dr Popykin does not hesitate to refer you to the best specialists that he knows of. Those that I have been referred to are: Dr Mark Chastain, skin specialist; Dr Brion Lock, lung specialist; Dr Suku George, gastroenterology; Dr Howard Borger, ophthalmology; and Dr Robert Halpern, retinopathy. From my perspective as a professional biologist, my assessment of my treatments from Dr Popykin and all of these doctors is "two thumbs up." All are excellent in my opinion.

If you are looking for a Dr. in the Marietta area, go see Dr. Popykin! I went to see him for a…read moresecond opinion but he is amazing. He listens and carefully reviews your information. He also will not suggest testing that you do not need and if he does suggest a test, he will thoroughly explain why. Super friendly and takes his time. I am switching to Dr. Popykin as my primary doctor from now on.

This is an excellent neighborhood internal medicine practice. My doctor, Dr. Steinberg, is…read morewonderful. She takes the time to listen and really understand what is going on with me, and is completely up to date on new treatments and medications. She has a superb bedside manner, a great sense of humor and is super smart! I give her my highest rating!!

What a horrible experience! Dr. Reed at this practice is so rude, unprofessional and condescending…read more I went in feeling really awful, and he took that opportunity to berate me about exercise. While I am normally fine with getting a doc's recommendations for exercise, his delivery was cold and sarcastic that I left in tears. The office staff was very nice and perhaps the other doctor is better - but I will NEVER see Dr. Reed again. He should retire his white coat!