I do not typically write negative reviews, as I strongly believe in giving individuals and…read morebusinesses the benefit of the doubt. However, the experience I encountered during a recent property viewing was so concerning that I feel obligated to share it for the benefit of prospective clients. My partner and I were searching for our third home and had spent the day attending several open houses. This property was our final stop. Upon arrival, we were asked to wait outside because only one party was permitted inside at a time, which we completely understood and respected. When it was our turn to enter, the agent opened the door and immediately instructed us, in a demanding tone, to come inside quickly. At the time, I assumed this urgency was related to preventing a cat inside the home from escaping and did not think much of it. The situation escalated when I proceeded to sign the visitor registration form. The form provided options for either a phone number or an email address. I entered my email address, as that is my preferred method of contact. The agent then demanded that I provide my phone number instead. I politely explained that I had already provided my email address and preferred not to share my phone number. Without provocation, the agent became visibly agitated and began yelling, stating that this was "not how it works" and that I either had to provide my phone number or leave the property. Despite my calm explanation that the form itself allowed for an email address, he continued raising his voice and threatened to call the police if we did not comply. He then took out his phone and stated that he would go outside and photograph our vehicle license plates. What occurred next was the most troubling part of the encounter. The agent physically placed his hands on me and began pushing me toward the exit. I immediately instructed him to remove his hands and made it clear that physical contact was unacceptable. Despite this, he continued yelling and escalating the situation. At that point, I considered contacting law enforcement due to the unwanted physical contact. However, my partner and I ultimately chose to leave rather than further escalate the incident. This entire situation arose solely because I exercised my preference to provide an email address rather than a phone number on a registration form that expressly allowed for that option. There was no justification for the verbal hostility, threats, or physical contact that followed. As a result of this incident, I am evaluating my legal options regarding the physical altercation. Fortunately, I have a recording documenting the interaction. I encourage prospective clients to exercise caution when dealing with this agent. While this review reflects my personal experience, interactions of this nature inevitably impact perceptions of the agency he represents as well. Professionalism, respect, and personal safety should be expected standards in any client interaction, and regrettably, those standards were not met during this encounter.

Very professional and great to work with. Felt as though he really cared about his work and was…read morewilling to get the best deal possible for his customer!

The best real estate team period. They responded so quick to everything I asked and helped every…read moreway imaginable. Gino is not only professional but also very personable. Top notch, white glove service.

Very friendly and helpful! Responds very quickly to your needs and listens to your needs!read more

Honestly I'm kicking myself for not going with Gene when I initially listed my co-op. From personal…read moreexperience believe me when I say ...A good broker is hard to find, and is the main factor in getting your property sold!!!! After an awful experience with my initial broker, I contacted Gene and explained the problems I had encountered, he then provided me with insight into how things work and the issues with switching brokers before a contract was expired. As soon as I was able to, I re-listed my property with Gene. What a difference a good broker makes, and Gene is a GREAT Broker!!!!! After having been on the market for 8 months, Gene came along and had an offer in 3 WEEKS!!!!! He knows the market, doesn't feed you pipe dreams, and goes above and beyond to get your property sold!!! Gene is extremely knowledgeable & professional and is able to find a practical solution to any issues that may arise. He is really Amazing and on top of things. I wholeheartedly recommend Gene to my family and friends and anyone who is looking to buy/sell property!!!!!

Being a first-time buyer in the NYC was daunting to say the least…read more Luckily, I found Gene. Immediately he put me at ease by actively listening to what I was looking for and understanding perfectly. A consummate professional, Gene's knowledge and insight are impressive. He anticipated and counselled on issues I would never have thought of and went the extra mile every time to help address them. In what turned out to be a lengthier process than anticipated (no fault of Gene's!) he was patient and calming throughout - moving things along relentlessly. Can't imagine having a better corner man. Great job, Gene - you're the best!

My husband and I were interested in purchasing our first home, and we decided to get in contact…read morewith Benjamin. And he did not disappoint! He was very helpful and assisted us with any and all questions we had. We gave him a breakdown of what kind of apartment, and what location, etc., and he definitely delivered! Ben made this whole process for us so much easier because of his great communication skills and willingness to make sure that were guided in the right direction throughout this whole home buying process. Not only was he professional, he was also very personable as well, and we felt very comfortable and trusting of his services. We are very satisfied with our home purchase and we thank Ben for being there for us every step of the way. I would definitely recommend him to anyone interested in finding a home. Thank you Ben!

After initiating discovering Juan on yelp based on positive feedback, i contacted him to set up an…read moreappointment and we met shortly afterwards. Juan and his team know the real estate market from all levels and easily swept me off my feet in having my trust to find the right fit for me. Juan provided a clear understanding of the home buying process, deep knowledge on the range of homes we were touring, and provided excellent tips on making a competitive offer. I look forward to working with Juan on my next property purchase and wouldn't ever hesitate to give him the highest recommendation to my friends, family, co-workers and beyond! Thank you Juan!

Juan is a professional, knowledgeable, personable, and affable real estate agent. He delivers…read moretop-notch service with his proficient background. Great communication and presentation skills as well. I highly recommend Juan and his team at EXP Realty for all your real estate needs!

Hi, we use Joseph and his team to purchase areas and I have to say the entire process was very…read moresmooth and professional from the very beginning all the way through and even a follow up afterwards. The team is amazing! I highly recommend everyone look into power, solar home to reach out to Joseph and the team.

Joseph and Danielle did a great job selling our home. Joseph was very strategic in his approach…read moreto marketing our home and the way he managed to drive up the offers that were submitted. He developed a plan and set a target price that we were very happy with and in the end he sold our house within a few months right at the amount he projected. He then got me in touch with a realtor in the market we were looking to move to which helped us find and move into our new home. Joseph is a pleasure to work with. I highly recommend using him as your agent if you're looking to sell your home.

Just completed a purchase with The Burkhardt Group and I have to say, the process went pretty darn…read moreseamlessly. If you're unfamiliar with the model, these guys act as your (the buyer's) agent. They help you schedule property viewings, attend these scheduled viewings with you, provide guidance about the market and properties you're considering, and do all the typical things buyer's agents do. About the only thing they don't do is hand-hold you on finding properties in NYC- but that's what StreetEasy is for! And in the end, the best part is you get to share in their commission on the backend! What?! Yes, like thousands of dollars, right at closing... Besides actually closing, for us this was the best part of the whole home buying experience in NYC. So... if you actually need hand-holding or don't want to use StreetEasy, then this isn't for you. But for most of us this is a superior model. I highly recommend The Burkhardt Group if you're buying a place in NYC.

This is by far the best realtor out there. He will do everything in his power to make sure you have…read morethe best experience during your housing process. Whether it's buying a house or selling one. I've know Larry for many years he is a man of integrity. He cares for his clientele like family. You can't go wrong with Larry on your side.

Larry "Love"Gardner, words can't begin to explain how much I appreciate him for helping me navigate…read morethrough the most challenging process of finding and securing a potential buyer to buy my house that's was full of sentimental memories of of my mother's last years on earth with us. So, I could have just anyone buy it they had to be right fit for me. I knew after our first conversation that he was a man of integrity and excellence. Larry's upbeat, calm and optimistic approach remained consistent from day one to the closing day! He earned the prestigious honors of being called the "CLOSER " from this day forward. He's everything I needed and expected in a Realtor! He's the best !